Shady Grove Landscape Co

Great! We made a few modifications and we are doing the project in phases. Shadygrove is professional and quality

Went well, arrived on time, finished quickly,cleaned up after,

We contacted SGLC and Tina arrived on time for the initial assessment. She proposed a solution we liked and we scheduled the job for the end of Nov. A few days later I was supposed to meet with Danny to clear up any details and mark the exact spot for the concrete pad but traffic and work got the best of me so I could not. In retrospect, the misunderstanding below is partly my fault. Due to inclement weather and rainy days we could not commence on time and we eventually had Dec 4 as the date. I was not in when the workers did the job so when I came home that night I found a few things not the way I was expecting them to be (grade was not high enough next to stairs, pipe was not routed onto street level but in a small pop-up valve in the grass, and a few other small things). I texted Danny and sent him pics and on the next day stayed at home for an hour. We finally met with Danny and I showed him what I was expecting. He said with a smile: and quot;No problem, we'll get it done.and quot; And when I came home on the 5th, all was the way it was supposed to be. We are very happy with the quick work, the price and the solution we were given and would happily recommend SGLC to all of our friends and family members. Thanks Tina, Danny and Renand eacute;e!

I did not go with them. I went with the different company because they were expensive. It was higher than the company we want. But they were fine, good, and no excuse.

No go. They did not respond.

They were clear, helpful and answered my questions clearly.

The company did everything it said it would. There were a few problems encountered along the way, but Tina Cook creatively adjusted the plan to accommodate and solve every problem that arose. I highly recommend Shady Grove Landscaping Company. In fact, I have engaged them this week to add an expansion to the existing installation.

The service was very good. I was very satisfied. They were very timely.The expense was reasonable and they did a good job with the installation.

Tina has a great eye for hardscapes and trying to blend them in naturally and organically so that things don't appear mismatched.

The walkways were beautifully done and they held up great. They are a great design. The front porch railings are fine. They did a great job executing the project. They planned in small portions. As the plants were placed and matured, they didn't do well where were placed. However, they were delightful to work with and we really liked them a lot. They did everything on time and exactly as proposed. It just simply didn't work. We spent a lot of time re-transplanting. The bottom line is that we invested a good bit of money in the project and we really do not think we got our monies worth. I would recommend them, but only with reservation.

It was great and the work was excellent! We were satisfied with the work and would hire them again in a heat beat.

We recently moved into a new home and wanted to spruce up the curb appeal of our front yard. Shady Grove designed a beautiful plan that helped us stay within our limited budget. We are very happy with the results and we plan on hiring them to help us address our back yard very soon.

Unprofessional.....we would NEVER use this company again. I chose Shady Grove because of Tina's friendly and easygoing demeanor. She also seemed to understand what we were looking for and claimed that there would be some degree of flexibility as the project progressed. As it turned out, dealing with Tina was like Dr. Jekyll and Mr. Hyde. Initially, she agreed to do a rough drawing of the work we discussed, but every time I asked for it she kept saying that a and quot;to scaleand quot; detailed drawing would cost @$600.00. At least 5 or more times I reminded her that a pencil sketch is all we needed and she had agreed to do this. We never did get it. When the work on the walkway began, my husband noticed that they weren't using grade stakes for proper placement of the steps at even intervals. Our yard slopes some and I wanted the walkway done this way to make it as safe and easy as possible for our aging parents to get up to the house. We ended up with 3 steps placed at random intervals, then 5 steps of varying depths bunched close together at the top (EXACTLY what I DID NOT WANT! and Tina knew this from the beginning) all this because they didn't measure the grade of the slope. When they were building the top steps, I called Tina to tell her that it wasn't right and neither were the pavers added to trim the front of each step instead of using all flagstone ($ saver?). We had requested pavers only along the outer edge of the walkway (in a grayish or gold hue, we got pink). Her response to my concerns was rude and astonishingly unprofessional; she went off about the cost of materials and and that she'd done everything she could to please us and and quot;what more did we want from her?and quot; Her demeanor was so unlike anything I'd experienced from her before, it was very disturbing. She also claimed the pavers on the steps were necessary for stability or something (never mentioned it before). This wasn't true, I have seen plenty of flagstone steps and none look quite as spasmodic as ours. So, now I have uneven steps that are part flagstone and part pavers. The 5 top steps are of differing depths, so the pavers on these steps is strangely out of proportion with the amount of flagstone, it feels like an optical illusion. You have to be careful when going down, because it feels like you may and quot;trip downand quot; the stairs, thus, defeating the purpose of creating a safer and more attractive walkway. The walk was also supposed to end in a flare shape at the top to make a smooth transition into the rounded landing. Instead it was cut at a sharp angle (obviously a faster, easier method). In addition, the bottom step leading up to my front porch was removed (I guess because they and quot;thoughtand quot; that's where they'd level the landing). Well, the height of the landing came up a bit short. So, instead of rebuilding the wooden step as it was, they rebuilt the one step out of pavers which just looks out of place. The whole thing looks odd from just about any angle you view it. Finally, with the ok from Danny Cook and the crew, we used 5 or 6 of the flagstones (some were out of the dumpster) in a spot where water was pooling making it muddy and slippery......Tina smugly told us and quot;she could quote us a price for thatand quot;! These are materials we already purchased! The entire area around the driveway was supposed to be prepped, shaped and mulched. This wasn't done at all nor did we get any plantings or edging for any of the beds. Also, two large Magnolia trees and some Holly's were supposed to be trimmed. That work was not done either. As a bonus, they left a nice big crack in our driveway from the dumpster. The tree removal company did excellent work, very professional. Danny and the crew were pleasant and amenable, and I suspect would have made it right, but it seemed Tina called the shots. We should have dealt with it at the time to reach a satisfactory resolution, but she was not going to budge and we weren't ready to deal with a civil court case. Long story longer, get an itemized quote with details, details, details.

We went with someone else. She did her own thing and she didn't listen to anything I said. I refused to pay $250 for just a drawing.

I am writing this report in answer to your request of many months ago. I have waited a long time to share my opinion of Shady Grove Landscape Company with Angie's List. I wanted to be as fair as I could and have some of the negative feelings dissipate, so I could get a clear picture of just what I wanted to say without emotion playing a part. Late in 2008 I started a big landscape project at my home in Johns Creek, to be accomplished in several phases. This, in conjunction with a major remodel of the house. The design was very nice - It was going to be VERY expensive, but, I felt they were committed to making this a priority job, and were capable. Everything went well for the first phase. Things seemed to progress in a timely fashion - the design called for extensive construction work. An ambitious project to be sure. I didn't speak with anyone that they had done work for - I'm not sure they had ever done a job this extensive. The real problems began at the end of the phase that included the new sod in the back. The irrigation system that they installed was on a timer and was assumed to be functioning properly. They had embarked on another project at that time - knowing the final phase of my job would not resume for several months due to more general construction that had to be completed prior to the finish of the entire job. We experienced serious flooding of the property in the natural area as well as the sodded areas - something was VERY wrong! After repeated calls, conversations and cries for help......NOTHING was addressed or fixed! We endured this BIG mess for at least six weeks. When they finally got out here and found the problem - which of course, were leaks, the extensive damage was done. The sod was ruined - many plants died and as time has gone on, we are continuing to see the real damage that this negligence has caused. The water bill was HUGE! Apologies were made - after all, we had another phase to be done. And the promise of replacement of the sod and other plantings was made albeit with a very unprofessional attitude. All this could not even be planned till the following spring causing us to go through the entire fall and winter without any resolution and a back yard with a big ugly mold problem and was a serious and ldquo;mud-pitand rdquo;. Great, when you have several large dogs. Well, the same problem occurred a second time - this time Shady Grove sent another contractor out to address the problem. They fixed it. It remains fixed. From that time to this, we have not heard from anyone at Shady Grove. The last phase, being done before the sod was replaced, was completely unacceptable with Mrs. Cook exhibiting unprofessional and irrational behavior. Once the majority of the work was done, and most of the money was paid, they definitely lost interest in this project. Mistakes were made that resulted in costing a lot to rectify, as we had to hire other contractors to finish the work. Much had to be taken out and redone. I realize now that portions of their work were sub-standard, as we are seeing problems with other areas, including brick and stone work. We are hoping that they don't turn out to be serious and be expensive to repair. I spent $195,000.00 with them and another $12,000.00 to finish their part of the job. This does not include the replacement of the trees and plants that were killed during all of this. It has not been done yet - really, you can't replace a beautiful old Dogwood that was the focal point of the back yard now, can you? We are working with another landscape company, trying to salvage the sod and other plantings. Shady Grove proudly advertise this job as theirs, saying how happy I am with their job and other inaccuracies. It certainly is a stretch. To summarize, the design was VERY nice - I wish now I had not been as trusting and willing to let them have carte blanche. If I had more knowledgeable people on my team to stay on top of it all, it would not have been such a disappointing experience.

They seemed to have the most practical, realistic solution to the problem we had. I was very pleased with the interaction with the company. They did a very good job. We did have some issues afterwards, but they were prompt to come out. What we thought was related to their work was not, but they were still quick to come out and help us identify the problem. I thought they were a bit pricey, but overall I felt it was a very good value. They stood by their work and did solve the drainage problem we had on the side of our house.

Everything went well and I would use them again.

They were fantastic all around. They were punctual and within budget. They did a great job. I would rate them very high from every aspect.

They came up with a beautiful design with excellent drawings. They created a unique design just for my property and made the drawing come to life. They had outstanding customer care. I also liked how they let me pay them in phases during the implementation process.

After reading other reviews, this was the first and only company I contacted. Tina met with me within days after I called. I told her my budget for the project and within about 20 minutes of discussion she had a good grasp of the situation. She sent me a proposal within a few days. She didn't think she could get to the project until Sept. (this was in July), but everything was completed by mid-August. She and Danny designed a wonderful back yard for me under budget! This company is amazing - very professional, prompt, and creative. After the work was completed, Tina came back to make sure everything was done to my satisfaction and to give advice and answer any questions.

My call was never returned.