NEIGHBORHOOD LAWN CARE LLC

The person in charge, the owner, he could be more responsive. I think the price is good but on the expensive side. They are suppose to be taking care of the shrubs but its like hey if i have to tell you when to do this and you are not. Communication is a big break down. The owner does not communicate to me as a customer as he should. They do not detail the finer points, its in and out. For instance, they are suppose to take care of the island and i can see this 4inch weed growing up that they did not care of. You do not do round up, you are suppose to pull it out. If it is part of your contract, you should pay attention enough to know. They are going to say I am expecting too much, but it is part of what they said. IF a shrub needs to be trimmed up I have to ask to do that but I am not suppose to that. I told the owner that and he thinks I am expecting too much. I am going to finish out my contract but then no.

It's going well. I'm pleased with their work and I have no complaints.

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Everything went as planned. I got to pick the stones I wanted. The crew was super nice. It took the crew about 10 days to dig, install the stones, the lights and the pond system. Result is beautiful. The sound of the waterfall is lovely. My Koi and Gold fish are loving it. Almost a year later it looks as new. Fish are getting big!

This company provides descent routine maintenance but that's all. The problems I had with this company started when I had them remove a tree. It took a week and a half for them to remove the tree and clean-up the mess because they didn't return for several days and left a large pile of wood chips. There were also large gouges in the lawn where they let the tree fall but never filled them in. I had to argue with the owner to come and remove the wood chips as well. There was also another instance where this company was suppose to spray my lawn to kill everything then make several passes in over-lapping and differing directions with an aerator so that the seed had plenty of good ground contact. What I got was a normal aeration and over-seeding job but the bill was three times the cost of a normal aeration job. When I complained to the owner he got irritated and told me what I expected was not what we talked about (even though it was in writing on his quote). The owner did come out two weeks later and aerated again but because it was late in the season the seeding failed to take. The last straw was recently when I aerated and over-seeded myself I asked to hold service for three weeks but the owner refused to adjust the bill at all to reflect the lack of service.

When Chis came out to give me an estimate on pruning the crepe myrtles, I thought I wanted both trees topped and pruned extensively. He explained this might not be the best idea for these beautiful old trees and we agreed that removing lateral branches and general shape up of the trees would be a better option. The crew arrived promptly, were very courteous and professional, and the job was completed to my satisfaction.

They come out weekly during the spring/summer and biweekly during fall/winter to do basic yard care. They've never missed a week, even if they have to come later in the week due to weather. They've been great about clearing debris from my patios & driveway, and everything is always bagged and by the curb when I get home.

When I went back and looked at what they actually did, the man I spoke to didn't do what I really wanted him to do. They took out some dead trees for me. Those trees were acting as some a fence between my patio and my neighbors so that the neighbors couldn't see us when we're on the patio. I told them that I wanted something to replace it to cover that space. I didn't get that. I got something that he said was fast-growing. It has been a year and it still isn't halfway covering. I wanted something else with the beds and I didn't get that either. The workmen were wonderful. They did a great job. The guy who was the landscaped really didn't do what I wanted. I wanted a specific plant in one of the beds and the guy said that it will grow to fast and you'll have to trim it. He put something else but it wasn't what I wanted. When they finished the work, they didn't leave me any instructions about the watering. I had to email them and ask them for instructions.

Excellent

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I used them just one time and I was very pleased with them. Personally I did not have any contact with their men. I just dealt with their supervisor and from a personal perspective I thought him to be most appropriate and he was efficient. A couple of time I met up with him and he was timely and I was quite satisfied with his responsiveness. I was unhappy with the brick work that the guys had done and pointed it out to him so he sent the guys out and redid the brick work to my satisfaction. Amongst the laborers somebody took it upon themselves to create a stone outline of our landscaping which I very much appreciated. I commented on their efforts there. They were very neat. Basically they came in graded the land, extracted the stones and ground up the roots and chips and spread the pine-straw over the area that I had asked them to, then they did the sto0ne outline against the shrubbery and so forth. I was satisfied with them.

Neighborhood lawn care honored my purchase. They stated that Angie list had their coverage area listed incorrectly. They performed the job without me being at home. The gutters were cleaned, along with the roof being cleaned. Also, there were no trash left after he completed the job. All was done with care and professionalism.

They are fantastic. They came out and gave me quote; left me an estimate and I hired them. They've been here every week to cut the grass. It's $185 a month and that's every week through the summer and spring, and then every other week in the fall and winter. Usually they come out really quick, they are really prompt. They do a great job. They cut a bunch of the trees back that I needed to cut back and I didn't have any issues with them.

Very professional and prompt.

I just moved into a lovely 1959 ranch and the yard needed some work. I decided to start with the gutters and work my way around the yard from there. I called several times to make the appointment. It was schedule for a week later. Then suddenly they called me back to offer me an open spot the next day. I agreed. They told me that I did not need to be home for the service. The service was to have the gutters cleaned and they needed it pretty badly. Small sprouts in the gutters were visible from the street. When I returned home I could still see the sprouts from the street on both the front and back. I took pictures to document the situation. I called several times the next day and each time I was assured some one would call me back. My first thought was they did not do the job and needed to reschedule. I spoke to Chris and he said he would check on it and get back to me. He was very true to his word on that. He did call me back and assured me that he had personally done the work. I got home and was satisfied with the result.

Went as expected.

Chris showed up on time as scheduled; he seemed very knowledgeable and interested in the work; gave me an estimate and draft plan with promise to send detailed plan in a week; I did not receive the plan; I e-mailed a week or so later and then called a week or so after that. Received a follow-up call from the office (take by someone else) with a promise to call back and no one ever did.

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Everything was great. The gentleman arrived on time, was professional, and worked with me on the price of the service as well.

Chris was my contact person and did the evaluation of the property and gave me the estimate of the job. He was thorough and patient. I failed to give him a budget, so I had to have him redo the estimate which he gladly and politely did. He was comfortable to talk to and never pressured me into any thing. Great overall experience.

Chris was very prompt in returning our call. He came out and reviewed our property with us making good suggestions and listening carefully to what we wanted done. His crew arrived on the scheduled day and completed their work as per schedule laid out for us before the work was started. They did an excellent job. They were very respectful of the property. Chris supervised the job and made sure things ran very smoothly. I would hirer them again in a minute. In fact we did hire them to do lawn maintenance on our property. . I thought the price was very reasonable and his crew worked very hard.

They were right on time and stand by their work. We have one tree that is not growing properly, and they offered to replace it. Very reliable and easy to work with. I highly recommend them.

They were right on time and stand by their work. We have one tree that is not growing properly, and they offered to replace it. Very reliable and easy to work with. I highly recommend them.