I had a leaking roof. Area of leaks was around chimney. Dale Richter roofing company provided estimate and was hired to do the job. One month after completion of work the roof was still leaking around the fireplace in the same areas. I tried contacting Dale Richter about the problem. After continuous calling over two weeks I was finally able to get in to answer my call. He went back and checked the roof once and added some caulk around the fireplace which did not fix the leaks. I had another roofing contractor inspect the roof job and found the major defect was flashing was not replaced around fireplace chimney. Several other workmanship problems were also discovered by the inspector. I tried to get Dale Richter to go back and fix the leaks which he refused to do. I mailed Dale Richter. Certified letters to notify I will be filing a lawsuit with Magistrate court for damages. His letters were returned not signed or accepted. I then searched tax records to find his home address and he then accepted certified letter regarding lawsuit. Finally I hired another roofing contractor to install new flashing and complete the job which cost me another $900.00. I filed magistrate court Lee County after the work was done. Dale Richter did appear in court and claimed I filed the complaint under incorrect name. He disclosed he a corporation named K-Run & Co. Inc. the Lee Magistrate Judge Janes Thurman dismissed my case because of the name conflict. I will be going back to Magistrate Lee County again to present my case against K-Run & Co. Inc. Warning: Avoid doing any business with this company.
Description of Work: Contracted to install new roof, flashing and ridge vents
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,197
Response from DALE RICHTER ROOFING
Mr. [member name removed] review is totally false and misleading. The address that he gives for this review is an address that I have never had any reference to or knowledge of in any manner. The chimney repair on the home that I worked on was not part of the contract and was not mentioned during the original consultation. The chimney is a wood frame chimney. After Mr. [member name removed] complained of a leak (months after the roof was applied),I explained to and showed Mr. [member name removed] pictures that clearly showed that the chimney was leaking around the rotten areas of the chimney above the roof line and not the roof itself. There was leaf debris and natural debris piled up several inches behind the chimney. The roof itself has never leaked in any area of the home. Mr. [member name removed] made several false statements in the original court hearing. He had no witnesses. no proof of wrong-doing, and nothing of factual value to present to the Court. He was told by the presiding Judge to come back when he had a legitimate case. However, Mr. [member name removed] elected to not pursue that action. I would presume that, after discussing his case with an Attorney, Mr. [member name removed] realized that he did not have a case based on what was agreed to in the contract. Mr. [member name removed] has made several false accusations in an effort to hurt my business and my character. I have telephone records, etc to prove that I answered each and every one of his telephone calls or other contacts. This is simply a case of someone trying to force (through threat of Court action) a contractor to perform a service without pay. My company has been fully vindicated in this matter.
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Service Categories
Roofing
FAQ
DALE RICHTER ROOFING is currently rated 1 overall out of 5.
Sunday: 8:00 AM - 7:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 7:00 PM
DALE RICHTER ROOFING accepts the following forms of payment: Check,MasterCard,Visa