Triad Mechanical Company Inc

No findings, no solution, no explanation… collected the fee… the issue is still there. I had Triad Mechanical Company for our HVAC issue that the outdoor unit is not running. I told Paul, the assigned technician, that we had tried resetting the power to the outdoor unit but that only brought the unit back on running for a few days before it stopped running again. I asked Paul’s help diagnose the issue for the root cause. However, when I came to the property just a few minutes later than Paul, he told me that he had done his work already, well, by simply resetting the power to the unit! (although I told him that we already tried that but it didn’t work!)… He didn’t have the patience to explain to me what diagnosis he had done (within that a few minutes) and he didn’t even bother to come off his truck to show me but saying “go ask your tenant”. He collected the fee and left. I will never trust nor use Triad Mechanical Company again!

Great. Tech called 30 min. Prior to ensure at home, & arrived on time. Tech checked unit(s)’s efficiency, added anti-fungal to drain lines, washed condensing coils outside, replaced aur filters, suggested a drain line switch in case of drain clog.

Royce was on time and courteous. He carefully diagnose the issue and confirm that I had a bad controller board. He took his time with the repair, and the system works great once everything was done.

Pedro was able to attach my dryer to the vent duct with no problems. Another company wanted to replace the entire dryer duct which would involve cutting holes in my ceiling

The day after the Christmas holiday, our appointment was promptly scheduled. Everyone, with whom, we had contact, was courteous and professional. Arrival at our home, in an immaculately maintained and well marked vehicle, at the scheduled time was prompt. A company branded face mask was worn throughout the visit. A thorough assessment of our situation was made and we agreed on next steps (replacement of home furnace). Triad provided a very good price and a complete quote for the service needed. Thanks to Caroline and Paul, who did an excellent job representing their company. We highly recommend this company and would not hesitate to call them again.

Fast, professional, fair pricing and honest. I highly recommend Triad for all of your HVAC needs.

Our AC went out in the middle of summer and I called to schedule an appointment and they made it out the same day! They were very professional and completed the necessary maintenance extremely quickly. We had air again by the end of the day. It’s also one of the most affordable places we’ve ever used for our heating and air maintenance and repairs.

Great work and amazing customer service, very friendly staff

My husband left a message requesting a technician on a Saturday morning... Pedro returned his call in less than 30 minutes. He came out to our house approximately 30 minutes later and was able to assess and diagnose the problem with our heating system.

Great people and great experience. Top notch company!!

It’s always a wonderful experience With Triad Mechanical. Our yearly maintenance was due. Ive been using them for years and I’m always happy with their service 👍🏼

thermostat replacement and furnace servicing

Getting the whole system ready for the winter, they also maintained ultraviolet detection system. Their service was pretty good.

Awesome! These guys are the best. Super friendly and professional - did great work. It's hard to find companies that make a buyer really comfortable both over the phone and in person. You can't go wrong here.....

Very well , very professional all systems working well at this time and all vens cleaned was informed at every step taken and recommended

Triad showed up on time and performed the service beyond my expectations. I would definitely use them again for any future needs.

If you want service that is professional, reliable and honest then I HIGHLY recommend this company. They took amazing care of me and have earned a customer for life!

perfect. Fast, friendly and professional

If you need immediate, friendly, affordable, and WONDERFUL service, look no further than Triad Mechanical! I've tried another company and was definitely less than impressed. Triad not only took care of our issues, they went above and beyond with amazing customer service. Thank you for taking such great care of me and my little family and keeping us cool! You guys are the best! 10/10!!

The service technician and company provided excellent customer service! Thank you Triad!

Triad Mechanical is a great company that is fast and dependable. They are also very reasonably priced. I can not recommend the enough!

I always hate having to find new repair companies when I move, but I'm super happy I found Triad. They were able to fix my ac quickly. I'd definitely recommend them to anyone.

Was very impressed with the recent service I received. I called and was able to setup an appointment the next day. The technician arrived on time and was very courteous and polite. He took a look at my current system and diagnosed the reason it wasn’t cooling right away. He had all repairs made and left in under 2 hours. I will gladly use Triad again and also recommend them to others.

I hired Triad Mechanical to replace two heating and air conditioning systems. In general, I am happy with the work that was performed. However, there are two issues that would make me think twice before hiring them again. First, the work took longer to perform than I was anticipating. This was an issue for me because the air-conditioning was out on my upper level, and I have three young children at home. Second, the technicians did not do a great job of cleaning up after themselves. Among other things, I found screws and cigarette butts in the driveway that I had to clean up. This does not detract from the quality of the work, but it does make me question the professionalism of this company.

Triad Mechanical has the best customer service I have ever experienced! If you want your problem fixed by someone who cares then give Triad a chance! You will not be disappointed!