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SOS GARAGE DOOR SERVICES

Garage Doors, Doors, Garage and Shed Building,

About us

owner operated

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

REPAIR, REPLACE & INSTALL GARAGE DOORS AND GARAGE DOOR OPENERS, CARPORT ENCLOSURES.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.096 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 96 reviews

John L.
02/2012
5.0
garage doors
  + -1 more
I called SOS Garage Door Services in the morning for an estimate to replace an old garage door opener with a new one I had already purchased. I and ended up talking with Steve Sandoval, the owner. who gave me an excellent estimate by phone for the job. He had an opening the same afternoon which I took. He was delayed a little bit with another job, but he called to advise the slight delay--all was quite professional. When Dave arrived, I could quickly tell he was very experienced and more than competent for the job. He proceeded to install the new equipment and accomplished in about forty-five minutes what would have taken me many hours to understand, plan, and do. He installed the opener, the new wired control pad and external wireless keypad and then proceeded to program the remote controls in my two vehicles and all the remotes that came with the unit and a couple of old spares I had. He explained the operation of the equipment, made sure all was in working order, and left with a very satisfied customer happy to have a reliable garage door opener in place. I was happy not only for a job well but also for finally ensuring my wife no longer had to get out of her car in the rain to go through the house to open the garage door. I highly recommend SOS and Dave the owner without reservations.
Description of Work: Replaced a failing fourteen year old garage door opener with a new unit I had already purchased elsewhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Elaine G.
01/2012
5.0
garage doors
  + -1 more
The job went great. They were very professional, prompt, and friendly.
Description of Work: SOS GARAGE DOOR SERVICES serviced my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stephen V.
01/2012
5.0
garage doors
  + -1 more
Very pleased with the repair/replacement service call. Would definitely recommend to anyone.
Description of Work: One garage door spring had broken on one side. Tech arrived within an hour (located nearby), ascertained the issue and made several recommendations on the repair/replacement. He explained all of the options along with the pricing. Replaced both garage door springs in a timely fashion and serviced other components on the garage door assembly. He also made several recommendations for future maintenance to help the longevity of the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MOHAMMAD N.
12/2011
5.0
garage doors
  + -1 more
He was absolutely GREAT. He checked ALL my garage door/garage door opening system and fix any issues he could find. I am extremely pleased with his service.
Description of Work: Replaced both springs on my garage door. Replaced plastic seal at bottom of door. Lubricated all joints Checked and corrected ALL safety concerns he could find (without me asking for it or paying for it)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Terry B.
12/2011
5.0
garage doors
  + -1 more
A very informative and enjoyable visit! First I wasn't charged additional dollars for a weekend visit. Then he repaired the light switch to the garage door which I didn't even notice was out. Then he offered to program my garage switch in my car! I also now know how to maintain my garage door in the future.
Description of Work: Spring on garage door had broken. It was replaced along with the other spring. All moving parts were lubricated. The switch light for the garage door was out and he repaired that too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Latha Y.
10/2011
5.0
garage doors
  + -1 more
Called Steve after finding his name on Angie's list. He gave me a price on the phone and was willing to come by in 1/2 hour to fix the door.He was punctual and explained what needed to be done and got to work doing it. After completing the work, he reviewed what I had to do to maintain the springs while he lubricated all the joints and tuned the door to shut completely. He also offered me a price to switch out my old wood door to an insulated metal door which we are seriously considering. I expected and got good service and will use his service again as we see fit.
Description of Work: One garage door spring was broken. Both door springs were replaced and all joints lubricated and door tuned to shut properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

THEDA D.
09/2011
5.0
garage doors
  + -1 more
He offered to make an appointment sooner, which would have been helpful if it had been an actual garage door, but we agreed on a time and he was here punctually. The box above tells the story, I believe. Steve Sandoval obviously knows everything about overhead doors. He was pleasant and helpful, which means a lot in addition to his expertise. He assured me that the door locks and no one can get into the house unless I open it from the inside or with the remote.
Description of Work: I have an overhead door into the basement (called a "boat door" when we bought the house in 1978). It is the only exit to the outdoors from the basement. When I wanted to go out last month, the switch wasn't lit and wouldn't work. I researched Angie's List and found Steve Sandoval, SOS Garage Door Services, was highly rated and not far away, so I called. He discovered there was nothing wrong with the mechanism; it had somehow gotten turned off. The light bulbs associated with it were both burned out. He replaced the bulbs with new ones I had on hand, adjusted and oiled the rollers and rails, cleaned the debris from under the door, etc. Best of all, he explained how the door operated, including the automatic feature that keeps it from closing on someone or something. Because of his detailed explanation, I understand and will know what to look for if it stops operating again. He also checked the remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ashton B.
08/2011
5.0
garage doors
  + -1 more
Steve (owner) was easy to deal with. He was willing to look for the right door and invest his time to give an estimate. He knows his trade and had the knowledge and experience to do the job properly. He took down my old door, replaced it with a new one (the best match available), and hauled the old door away. He was prompt on his callbacks and his appointment time for the service work. The new door had a different mechanism, but Steve knew how to install it properly. The work was done in minimum time and looks very professional - as I expected it to.
Description of Work: Replace broken garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Andy T.
07/2011
5.0
garage doors
  + -1 more
The service was stellar. They did everything they promised at our convenience, and at the agreed upon price. I have only positive things to say about this service. They did an outstanding job at a more than fair price. I will gladly recommend them to my friends, and use them again, as needed.
Description of Work: They removed and replaced a garage door opener with a new model which we provided. The new model was technologically a major step forward, so there were a number of items that had to be iinstalled from scratch. The second door opener also needed an adjustment which they completed at a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tildon & Teresa C.
03/2011
5.0
garage doors
  + -1 more
I spent about $300 on that service. Before he did anything, he showed me how I could avoid having to pay him to do something. It did not work and I had to call him back. He was knowledgeable, very professional and knew exactly what to do and got it done. I would tell other members that if it is anything to do with a garage door, he can handle it and do it well.
Description of Work: I used SOS Garage Door Services about 2 months ago for garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Philip Z.
03/2011
5.0
garage doors
  + -1 more
My garage door has been giving me trouble for a long time. Steve came after only about an hour after I called and pointed out the problem(s), especially with how some other contractor had installed the wrong springs. Prompt and professional service. Very knowledgeable (you can tell he knows garage doors) and gave me plenty of options. I would definitely recommend and will use his services again if needed.
Description of Work: Garage door inspection and diagnosis of problem(s). Replaced the torsion springs with new ones of the right strength. Replaced the old cabling on each side. Adjustted door. Removed old i-drive door opener and replaced with new cable door opener including remote and outside access.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Shermaine M.
02/2011
5.0
garage doors
  + -1 more
My garage door would not open. When Steve by to assist with the issue he discovered that the wall mont was getting ready to fall which would have cost $$$$ to repair our car if it were to fall. He was VERY GOOD I would use him again and I will recommend all my Neighbors to use his service!
Description of Work: repaired garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Stephen E.
02/2011
5.0
garage doors
  + -1 more
Very quick and professional. Arrived on time, took about a half-day. Cleaned up well and swept out my whole garage. New door looks and works great.
Description of Work: Removed old wooden door and tracks. Replaced with new insulated metal door and new tracks/springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Marc L.
01/2011
5.0
garage doors, doors
  + 0 more
We have used Steve's company, SOS Garage Door Service, previously and were very satisfied. The garage door opener stopped working suddenly on a Sunday afternoon and I contacted Steve. He was out the next morning, replaced damaged gears inside the opener, adjusted and lubricated both garage doors and made a few other minor repair all for the initial quote! He is prompt, polite and professional and I would recommend him for any of your garage door or garage door opener needs.
Description of Work: SOS Garage Door service replaced broken gears inside one of our garage door openers, replaced several pulleys on the cable system, adjusted both garage doors and lubricated both garage doors. They checked the function on both door systems and gave us a 1 year warranty!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Don P.
12/2010
5.0
garage doors
  + -1 more
Awesome service. Showed up when promised. Took the time to explain failure and a few preventive maintenance steps to help spring life for the future. Fair price when compared with others. Also, programmed my new car's built-in door opener for free when I casually mentioned the feature which I had not had on previous cars. Took Steve 2 minutes but would have taken me much longer. Would definitely use again.
Description of Work: Had broken garage door springs replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

John C.
10/2010
5.0
garage doors
  + -1 more
Came on a Saturday within an hour of my spring breaking on my garage door. His price was reasonable and he was done in 45 minutes. Great job.
Description of Work: Replaced spring on garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Linda D.
07/2010
5.0
garage doors
  + -1 more
Steve was great. Gave me an estimate and talked me through several questions that I had. Then he did a great job. He even put a lock on the one garage door that did not have an opener. I would highly recommend him.
Description of Work: He removed and replaced both of my garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

L H S.
06/2010
5.0
garage doors
  + -1 more
Repairing garage doors isn't rocket science, but who wants to replace their own main spring? Steve showed up on time, did the repairs and preventive maintenance, and wrapped up in about a half hour flat. Parts and labor charged ended up at $125.
Description of Work: A main spring failure prompted my call. Steve Sandoval, the technician, is the principal of the company. He swung by our home one hour after I reached him, and we scheduled the replacement/repair/preventive maintenance for the next morning. Steve was punctual, prompt, and professional, and made me a fair price on repairing the once door and servicing the other two. This guy is a find. highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sharon S.
04/2010
5.0
garage doors
  + -1 more
He called to confirm they where an hour prior to arriving and reminded me they didn't take credit cards-- just a check or cash. He and his son came and began unloading their supplies, then we cleared the working area for them. We watched intermittently as they dismantled the old door, hinges, tract, springs, etc. Then they began the installation of the door, then the old door opener was removed, then the new on installed. That's it--within about three hours everything was done, and we paid him cash. He hauled away all the old things they removed. My husband was very pleased and he liked him a lot!
Description of Work: He and his son took down our old wooden garage door and all the attachments as well as the old door opener and replaced it with a new opener, two remotes, external key entry and replaced the door with an insulated steel door without window. We were very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

JAMES B.
04/2010
5.0
garage doors
  + -1 more
Steve came the next morning after I called in late afternoon. He tightened, lubricated, and even straightened the track that was out of line. It was a real relief to have the problem solved so quickly and efficiently.
Description of Work: 16' x 7' double garage door, no power opener - springs had loosened and cables jumped off pulleys. The door was really hard to raise, and wouldn't stay up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James N.
03/2010
5.0
garage doors
  + -1 more
The garage door spring failed as I closed the door coming home in the evening. Two cars trapped inside. I left a message for Steve and he called back in a couple of hours after finishing another job. He diagnosed the problem over the phone and agree to fix it at 7:30 the next morning, saving a $100 emergency fee. Steve arrived on time, explained how to maintain the doors, then fixed the spring . He also tightened all the fasteners and lubed two doors. He was finished in time to make it out the doors by 8AM!
Description of Work: Replaced broken door spring. Performed maintenance on two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael R.
02/2010
5.0
garage doors
  + -1 more
Because of how far away I lived, Steve said he would have to charge for making a service call at that distance, but when I described the problem, he said I probably didn't need a professional to come out. I made an appointment anyway, but in fact it was a minor issue and I was able to get the door working again based on Steve's recommendation. I called him back and he just asked me to keep him in mind for the future, because it looked like I had everything under control for the moment. Terrific!
Description of Work: Told me over the phone what might be wrong with my garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nanette C.
01/2010
5.0
garage doors
  + -1 more
We called hi, he called back and asked a lot of questions - showed up and was here less than an hour. My husband actually paid him more than he charged us.
Description of Work: He was on time, polite and fixed the door problem with one visit. He did job diagnosing the problem as much as possible on the phone so that when he showed up he was prepared.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LILLIE G.
12/2009
5.0
garage doors
  + -1 more
My garage door broke 2 days before Christmas. I contacted the owner, Steve Sandoval at about 8:00PM. Steve came the next afternoon and repaired a replaceable part which was the plastic gear mechanism in the actual box itself. The teeth were stripped due to wear and tear. He also performed general maintenance to the door itself, by tightening bolts and greasing pulleys, springs and chains. He explained and showed me what to do to maintain component parts for my own knowledge. He loves what he does and it shows.
Description of Work: Replace the gear mechanism in the actual box itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

NANETTE C.
11/2009
5.0
garage doors
  + -1 more
They did a good job with the service.
Description of Work: They repaired my automatic garage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

2444 Silver Moss Way, Lawrenceville, GA 30044

sosgds.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Garage and Shed Building,
Homebuilders,
General Remodeling

FAQ

SOS GARAGE DOOR SERVICES is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

SOS GARAGE DOOR SERVICES accepts the following forms of payment: Check
No, SOS GARAGE DOOR SERVICES does not offer free project estimates.
No, SOS GARAGE DOOR SERVICES does not offer eco-friendly accreditations.
No, SOS GARAGE DOOR SERVICES does not offer a senior discount.
Yes, SOS GARAGE DOOR SERVICES offers emergency services.
No, SOS GARAGE DOOR SERVICES does not offer warranties.
SOS GARAGE DOOR SERVICES offers the following services: REPAIR, REPLACE & INSTALL GARAGE DOORS AND GARAGE DOOR OPENERS, CARPORT ENCLOSURES.

Contact information

2444 Silver Moss Way, Lawrenceville, GA 30044

sosgds.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day