Rhino Shield Georgia Coatings

The short and sweet… The product failed in less than 5 years and we were disappointed with the customer service response! We don't recommend using their product. We struggled to give two stars... The B ratings are for the painters. Not the owner in customer service. Our side of the story if you care to read on…. We thought Rhino Shield, Georgia was providing us a superior product that would last us a long time, given the 25 year warranty they were promoting. We would have been happy with 10-12 years. We didn’t even have a big problem with paying the extra cost for this product because we thought we were buying extra time too. Turns out we paid extra for nothing! Initially it looked great and we were happy with the finish. However, our house started fading between years 4 & 5. We hired someone to pressure wash our house hoping that if it didn’t restore the paint color it would make it better. We were wrong! The exterior of our house is roughly 25 percent stucco and 75 percent Hardie Plank. The fading occurred on the one side that gets the majority of the sun throughout the day, a side cover by Hardie Plank. We called Rhino Shield about the fading. Customer service explained there was a chemical problem with their paint and Hardie Plank. A problem they were unaware of when they painted our house but had since taken actions to address it. We assumed they’d make it right with little to no fuss because they knew there was a problem. This is why you shouldn’t ASSume! Believe it or not, they blamed it on the Hardie Plank and suggested we take it up with the manufacturer. We were stunned at the position they initially took! We had to argue like **** in order for them to treat it like a warranty problem and then to get some sort of price relief; just to repaint the one badly faded side of our house… not including the trim. Still shaking our heads… This was a bad experience for us and the owner’s response to our problem was completely disappointing, given their claims!

Excellent. It was worth it. Very professional.

Rhino Shield of GA was wonderful. They did everything quickly and the house looks wonderful. Everyone we were in contact were wonderful and easy to work with. They left the site with everything cleaned up perfectly. We give them an A+. Vivian Allen

Excellent. It was done with out any problems. They are very professional.

We recently had the front of my house done by Georgia Coating a Rhino-Shield company. I was very concerned before going with them. As a curious consumer, I did my research online. Went to different sites and reviewed the good and the bad. When Mr Eckland came over to do his pitch, I pretty much have all the answers. This gentlemen did not push the sale but asked my wife and I to think about it. I must say that the price is about twice as the price of what we paid in the prior years. But it might be worth it considering the 25 years warranty. The crew is always on time. They did their work and cleaned up after them. I highly recommend their work. I am very grateful for Mr Eckland for having a great crew to do work and applying Rhino-Shield. I highly recommend their work.

A few years later (3-4) all the belly boards and trim (on 2 levels) around the circumference of my house, as well as several window's trim were now rotting and needed to be replaced. Because I wanted to maintain my Rhino Shield guarantee, I paid them for labor and supplies (not paint...that was covered) to make all the repairs. Now, 2017, the very window that Rhino Shield replaced and painted/coated have rotted again. When I had the company out to inspect they offered to allow me to pay for supplies and labor again (paint would be no charge) but after I also paid to have the surfaces power washed (I personally don't believe power washing helps rotting wood). I declined to have them re-repair the very same window frames they replaced only a few years earlier. After further inspection, many of the windows coated with Rhino Shield have also rotted. I have had 2 window contractors "tell me" (I wouldn't ask them to swear because it's only their professional experience and opinion) that the Rhino Shield coating allowed water under the coating where it was trapped and rotted the window. The coating has held up on the hardy plank (which is no surprise) but on wood trim, window trim and window frames, it has possibly accelerated damage. For the money that I've spent for Rhino Shield I could have had my house completely painted and maintained (replacing trim, etc.) 3 times (I've got the quotes and 296 almost identical homes in my neighborhood to make a compelling case). I am now required to replace all the windows in my home, all the window trim inside and out, and repaint in less than 6 years after I thought I was buying a 25 year solution.

Very well! Abed was the main contractor doing the work. He has worked for RhinoShield for 15 years. Would have liked a call from the salesman to see how we liked the work. A presentation book showing all the steps would be have been helpful.

Tried to make an appointment for an estimate. They wanted to only come out if my wife would also be available. I tried to explain she would not be involved in the process. However, they would not make an appointment with just me. If a company is unable to listen and understand a customer's needs before the transaction, they probably can't serve their needs after the sale.

They were wonderful. They don't use paint, they have a ceramic coating that comes with a 20-year guarantee that it won't chip, peel or split.

I was very impressed with the whole process. Communication was great from Roxanne and Michelle. And I can't say enough about Abed, the crew lead. He was extremely professional and made sure he was not disrupting my life any more than was necessary. At the end of the day, everything was cleaned up and left neat. My house looks beautiful! Thanks, Rhino Shield.

The company, product, and crew were all excellent. The house was wrapped, taped, etc., to protect areas that were not being "painted" at the moment. Then, when the base coat and final color coat was completed on the base of the house, additional areas were wrapped, taped, etc., to protect for the next step (trim). Sections of fencing that were close to the house were also protected in case of overspray--as was our stone patio, all of our new windows, and Champion back porch. Carlos and crew kept us informed during the entire process. They cleaned up after themselves as they went along--there was never a "work in progress" mess so often times experienced. The finished product is absolutely perfect. The house looks like a model home with every detailed attended to. We had done our research and read lots of reviews about Rhino Shield--all were dead-on with recommending it highly and how dramatic a difference it would make. The fact that we don't have to "touch" it for more than 20 years pays for itself 10-fold. The only area of correction I would recommend is that all of the product needs to be available when the job begins. Our crew had trim paint when they arrived but the base color had not yet been delivered to the local warehouse. We had two perfect days when the job was started--however, we lost 2 days due to weather (wind and rain), which delayed the completion. We were not upset that it was delayed; we questioned logistics as the crew was here and could have completed the job--had they had all of their materials. Have we recommended Rhino Shield to friends and neighbors--absolutely. Anyone who choses Rhino Shield as an upgrade to regular paint will never be disappointed. This is a professional company and product. If you need to paint, talk to Jeff or Roxanne first. This was one of the best decisions we have made regarding house maintenance.

Great. They were here when they said they would be. Did an excellent job. Three years later it looks fine.

We recently moved into a 30 year old brick house with wood windows and wood soffits/fascia. The wood and the brick were completely painted by Rhino Shield 13 years ago. The RhinoShield has fully protected all of the wood beautifully with the exception of where the gutters were completely clogged up for years and they overflowed and damages some of the soffits and fascia. The coating is extremely tenacious and sticks so well that it appears to become part of the material. The areas that were extremely soaked with water from the gutters had areas of the material that separated from the wood and was coming off in large sheets resembling rubber sheeting. Roxanne at RhinoShield got me in contact quickly with their estimator, Shaun, who came out, looked everything over and gave me a fair written quote. Some additional work was discovered once the gutters were removed and this was priced and added to the contract. They gave me options, including replacing with PVC materials, and priced the extra work fairly.. Even though the work was priced as one job, RhinoShield worked with me to do the work at the same price in two phases as we were concurrently cleaning a really nasty metal roof and they left the unfinished roof area's gutters in place to catch the bleach and slime so it would stay away from the house. John and Rodney did the work quickly and professionally. They protected our plants and our animals and did some adjusting to the work at no charge as the job progressed. . The stuff really works. The fact that you get a 25 year transferrable warranty is nice, but who wants to deal with claims on a warranty. I can tell you what I found on the 13 year old job. This material has kept the windows and door frames looking like new. Those areas at the bottom of the garage door and walk door frames don't have a speck of deterioration. If you have wood on the outside of your house, you will be very happy with this product.

Only a few touchups were needed and the shutter needed to be corrected, but overall a great job. I wanted to wait to write the review because I wanted to see how the Rhinoshield held up and it has been great. 25 year warrenty and all. Highly recommend this product and this company.

We were very pleased with them. They did great work. They were very professional. They worked to get the right color. They covered the windows completely. They offered a warranty. It's transferable for 25 years. I would highly recommend them.

Harold and his team did an excellent job. It literally took them only 2 1/2 days to pressure wash our two story house (part of first floor is brick and does not need painting), make some necessary repairs and put two coats of paint on. They also cleaned up afterwards, our 50 year old house looks like new. With the 25 year warranty I hope it will stay like this for a long time. Thanks guys!

This company SUCKS! Do not hire them! I signed a contract with them to paint my house and put down a 500 dollar deposit. I later (after 3 days) changed my mind and decided to go with hardiplank. In the contract - it does say that you are not entitled to your deposit back so I was not necessarily trying to get my money back however it would have been good customer relations if they had. They had not begun any work on my house so they wouldn't have lost out on anything. When I called to tell them that I had changed my mind about the Rhino Shield and had decided to go with the hardiplank - they were very RUDE to me! And this wasn't the salesman - this was the OWNERS!!! I had to make several phone calls because I couldn't see myself just GIVING them my hard-earned 500 dollars - and they finally decided they would sell me a product they have for decks for my 500 dollars. And that was the last I heard from them!! I didn't get the deck stain andI didn't get my 500 bucks!!!! This company has NO INTEGRITY!!!! DO NOT USE THEM!!!!

excellent job - assisted with color choices and samples - did minor repairs where needed - still looks new 1 year later

only got a quote, cost was too high went with a different service

Everything was professional and completed on time

The whole process went very well. The were very timely and cleaned up well after. They maintained a high quality painting service. They offered gave a 25 year guarantee.

It is more than a painting company. They put this thing on and it lasts for more than 25 years. They did a fantastic job. It is not just painting. They do a lot of preparations. They check for wood rot and for any damage, replace it and then they put on something like a skin and after that dries then they put on the outside layer. Once that hardens it is fantastic. But considering that one has to have the house painted every five, six years because of the sun shining down on you all the time $14000 is nothing for the looks. I also have two large decks, one in the front and one at the back and all the railing around it and every one of those pieces of wood were done. The price would vary with the size of the house and how much you are covering. So $14000 was really a good deal. They give you the names, the addresses, and telephone numbers of people for whom they have done work for and I did call them. They have nothing to hide. I have had a very good experience with them.

He was awesome and the house looks great. We had lead paint on the exterior so they had to deal with that accordingly. They provided us a 25 year guarantee on their work. These people were incredible. I will use them again in the future.

They can be depended on to do what they say they are going to do and do it on time. They worked with me with the cost. They always stayed in touch and always followed up.

The sales rep was prompt, very polite and knowledgeable. The product sounds good, but it is very expensive, so you would have to be sure you were going to stay in your house for 15+ years to justify it. On the down side, the rep really turned us off by talking at length about all his girl friends throughout the Southeast and his relationship with some of them, even though we tried to steer the conversation back to the product and service. Rhino-Shield of GA may be a good company, but they need a more professional rep.