JM Floors

Flooring Sales and Installation, Hardwood Flooring Sales and Installation

About us

J.M. Floors has been installing Hardwood Flooring, Laminate Flooring & Vinyl Flooring, in over 1,000 homes. Our flooring company is family owned & operated. At J.M. Floors, we customize all flooring projects to fit your particular needs. With over 9 years of experience, we have the ability to create unique flooring options that will provide not just a floor-but a piece of interest in your home. We pride ourselves in providing our clients with outstanding customer service, quality installation and superior products. We carry all grades of hardwood, laminate and vinyl to fit any budget. $1.85 per square foot of laminate & $2.25 per square foot of wood flooring.

Business highlights

20 years of trusted experience

Services we offer

Hardwood Flooring Design & Installation, Vinyl, Laminate, Trim Work, Moldings, Sand

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.2
responsiveness
4.1
punctuality
4.4

Filter reviews by category

Showing 1-16 of 16 reviews

Mervin W.
05/2024
5.0
hardwood floor
  + -1 more
It was done as specified, his knowledge was very important to me especially when visualizing what ambience I was looking for. Great final product. Timetable for project was acceptable with consistent communication. Takes pride in his work.
Description of Work: Hardwood Flooring Sales and Installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

jon J.
05/2023
1.0
hardwood floor
  + -1 more
I've waited several months before deciding to post this review on Josip & his company JM Flooring. I was sold by him a service that he and his company Did Not deliver. Customer service and honoring the quality of materials and thier labor was not acceptable and fell far below my expectations. We paid Josip and his upfront for materials and labor abd we were told the job would take 3 weeks, starting in August 2022 and he last came to my home in OCT 2022, leaving the Job unfinished and it is now May 2023. I contacted him several times and provided him numerous pictures of the problems with our flooring and he stopped responding and has not honored his word he would make it right. As a veteran, If you give your word then that is your bond. Unfortunately that is not how Josip operated with respect to our floor job. We have paid for a service we did not receive. I would think twice before contracting with this company based on my experience. When you own a business, customers expect you to do what is right and not cut corners. That did not happen in our case. Now we are left to pursue legal actions against JM Flooring so beware!
Description of Work: Replace engineered hardwood floor

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$17,108

Response from JM Floors
Good afternoon Ms. [Member Name Removed] I am sorry to hear you had a negative experience with us however I have tried to reason with you about the dissatisfaction but as it is shown on the photos you provided the complaints of the poor install have nothing to do with the installation process rather it is the type of wood you had chosen. Wood is a natural element therefore there will be uncontrollable knicks in the grain and similar issues. Once again we at JM Floors apologize for the unsatisfying job but the card holders bank has refunded both parties involved.

Kimberlee S.
01/2022
5.0
flooring contractor
  + -1 more
This project went very well! Excellent communication by owner/management, workers were very professional and punctual. The floors are beautiful!
Description of Work: Refinishing existing floor and drywall repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina B.
06/2021
4.0
flooring contractor
  + -1 more
JM flooring is very professional, timely and does excellent work. My project looks amazing
Description of Work: flooring for 2 bedrooms, steps and railing for steps

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

PHOEBE H.
04/2021
5.0
flooring contractor
  + -1 more
It was great. They finished within the day and they were professional.
Description of Work: They've done laminate floor for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle G.
05/2018
5.0
flooring contractor
  + -1 more
the original service was during hurricane Irma Sept 2017 but we had issue with creaking on the floors They promptly came to see if any could be done and advise it typically stop with time. the season changed it quieted down; however, once spring came they got loud again. They came out took up the floor; leveled it off and now the beauty of my floors is not over taken by the loud noise. Thank you caring about the client to ensure our every need is met
Description of Work: Replace faux wood flooring and steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Frank J.
07/2017
5.0
flooring contractor
  + -1 more
We did not use the service this time, but would definitely consider them when we decide to replace floors.
Description of Work: They were very punctual and professional, gave us a thorough estimate on new floors. We decided not to go ahead but would definitely consider them in the future.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Yatrik V.
02/2017
4.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas S.
02/2017
5.0
flooring contractor
  + -1 more
The guy was really good, responsive and I would probably use him again. He was able to work with me to make sure everything was what I wanted as far as my budget was.
Description of Work: This went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

amby S.
11/2016
5.0
hardwood floor
  + -1 more
great, on time.
Description of Work: Hardwood floor installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael D.
10/2016
5.0
flooring contractor
  + -1 more
As I stated before Josip and JM Floors did one of the best jobs I have had done in 2 years of overall construction and projects. He was very quick and did an excellent job. I wish all of our projects and experiences were as good as this was.
Description of Work: Josip the owner was absolutely terrific. He mediated a problematic job and did an absolutely wonderful job. He went far above what was necessary and expected. I think in the last 2 years of dealing with construction and contractors this was by far our best experience. I simply can't say enough good things about Josip and his entire crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Dalys H.
10/2016
5.0
flooring contractor
  + -1 more
We are very pleased with the job that Josip the owner of JM Floors and his crew did on the instalation of our floors. Josip was very profesional, and gave us suggestions and options for our stairs that we had not thought about, and explained everything so we could make an informed decision. His crew Cesar and Victor were also very professional and we appreciated their attention to details. Even though the job took longer than expected because the old hardwood was hard to remove because of the glue, they did not rush and made sure the job was done right. Our floors are absolutely beautiful. Thank you JM Floors. Would definitely hire again.
Description of Work: Replaced carpet and hardwood with new hardwood floors in the entire first floor of our house and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara and William D.
04/2015
5.0
flooring contractor, hardwood floor
  + 0 more
They did an excellent job. It took us a while to get them scheduled but that was because they were very busy, so I cannot hold that against them. They have to keep up with their work, so it took a few weeks for them to get started but they had told us about that in the beginning. They were excellent. I compared the prices and they were an A grade.We were very happy with the flooring and everything about it. They would tell us when they would come and if they were running late or something, so they were okay.
Description of Work: JM Floors installed the flooring for us. They installed wood and laminate floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Betty O.
09/2014
3.0
flooring contractor
  + -1 more
They were substitute installers when first installer unable to do job. Verbal agreement at beginning did not match the final, paper bill presented to purchaser. "Cost's" were not all indicated at beginning of job . Buyer has residual cleanup and repair of supposed "repair to baseboard" done by installers. Poor cleanup of walls , door frames. baseboards at end of job..
Description of Work: Installed 520+ sq ft engineered hardwood floor.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,500

Ann H.
05/2014
5.0
flooring contractor
  + -1 more
The overall experience was outstanding.? I was well pleased.? Others that saw the finished work were impressed.? JM floors returned to make sure the job was well done. UPDATE: The workmanship on my floors was good--however, JM Floors promised $100.00 referral fee and did not honor the $100.00, after installing the floors of my referral. He continued to promise mailing/bringing the $100.00 and never did after repeated phone calls and messages to him personally. I will not use or refer anyone again to his business again.
Description of Work: Installed laminate. Four installers, arrived timely, introduced themselves. Immediately and carefully reomoved furniture in 51/2 rooms. Removed old flooring, trash etc. Cleaned and swept debri. Installed professionally a new floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,700

IRIS M.
03/2006
5.0
flooring contractor, hardwood floor
  + 0 more
EVERYTHING WAS DONE AS PROMISED. HE EXCEEDED OUR EXPECTATIONS, AND WE WERE VERY HAPPY. JOSIP DOES THE WORK HIMSELF. HE IS VERY METICULOUS AND LISTENS TO WHAT THE CUSTOMER WANTS.
Description of Work: THEY INSTALLED LAMINATE WOOD FLOORS IN THE LIVING ROOM AND THE DINING ROOM AND HALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    142 Camberton Ct, Lawrenceville, GA 30044

    www.jmfloors.us

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    2022127583
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation

    FAQ

    JM Floors is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 7:00 PM

    JM Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, JM Floors offers free project estimates.
    No, JM Floors does not offer eco-friendly accreditations.
    Yes, JM Floors offers a 10% senior discount.
    No, JM Floors does not offer emergency services.
    Yes, JM Floors offers warranties.
    JM Floors offers the following services: Hardwood Flooring Design & Installation, Vinyl, Laminate, Trim Work, Moldings, Sand

    Contact information

    142 Camberton Ct, Lawrenceville, GA 30044

    www.jmfloors.us

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM