Elite Home Cleaning Service

House Cleaning, Upholstery Cleaning, Siding,

About us

Norma´s Cleaning Services provides Janitorial Service that offers Regular Cleaning, Deep Cleaning, Move in/Move Out Cleaning, Post Construction Cleaning and Residential Janitor Cleaning located in Lawrenceville, GA. Call us now! We serve in Lawrenceville, GA, Loganville GA; Snellville GA; Winder GA; Buford GA; Monroe GA; and the surrounding areas. Janitorial Service, Construction Cleaning, Post Construction Cleaning, Janitorial Cleaning Service, Professional Deep Cleaning Residential Janitorial Service; Construction Cleaning Service; Reliable Janitorial Contractor; Janitorial Cleaning Contractor; Janitorial Cleaning Company For more information visit our website: https://janitorialsvclawrenceville.com/

Business highlights

8 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

Weekly, b-weekly, monthly cleaning, move in move out cleaning.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
3.6
value
4.1
professionalism
4.0
responsiveness
3.9
punctuality
3.8

Filter reviews by category

Showing 1-12 of 12 reviews

Eduardo B.
05/2024
5.0
house cleaning
  + -1 more
They did a great job
Description of Work: Did a complete clean of the entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Jason E.
04/2024
5.0
house cleaning
  + -1 more
Norma's Cleaning Services has been my go-to cleaning service for the past two years, and they have consistently exceeded my expectations. First and foremost, they are incredibly reliable and flexible. Over the years, Norma's team has always been accommodating to my schedule, ensuring that my home is cleaned at a time that works best for me without fail. Their prompt service is another standout feature. From day one, they have arrived promptly at the scheduled time, ready to get to work. This reliability has been a key factor in my continued satisfaction with their service. When it comes to the quality of their cleaning, Norma's team is thorough in every sense of the word. They leave no corner untouched, consistently delivering a deep clean that leaves my home looking and feeling fresh and inviting. Despite their high level of service, Norma's Cleaning Services remains affordable. Their pricing is competitive, especially considering the exceptional quality and consistency they provide. In conclusion, Norma's Cleaning Services has been an integral part of maintaining the cleanliness of my home for the past two years. Their reliability, promptness, thoroughness, and affordability make them stand out among cleaning services. I highly recommend them to anyone seeking a trustworthy and professional cleaning service.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne H.
03/2024
5.0
house cleaning, floor cleaning
  + 0 more
I wasn’t there at the empty house but my husband said she did an excellent job.
Description of Work: House Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Kimmie F.
01/2024
5.0
house cleaning
  + -1 more
Went very well
Description of Work: home cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle W.
10/2023
4.0
house cleaning
  + -1 more
They do a pretty good job.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro

Sumanth R.
09/2023
1.0
house cleaning
  + -1 more
I strongly do not recommend this cleaning services We requested for a move in deep cleaning and it is a poor and very bad experience. We did not bargain on the price because we expected a clean house. But, Most of the rooms in the house are untouched and un cleaned. Kitchen gas top is greasy and not even wiped. They did not wipe dust in the rooms, didnt Vacuum carpet properly, we had to do another round of vacuum and cleaning, ended up cleaning 3 hours by ourselves. I complained to the owner and she did not care to do anything. She said she will come to visit the house right after I complained, never showed up nor responded. Not worth $340 for a move in deep clean. Do not waste your money.
Description of Work: Move in deep cleaning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$340

Response from Elite Home Cleaning Service
It is necessary to do things in order as to have proof. The client concerns are very important to us. We do apologize when attention is not given immediately, even though the clinets concerned we’re put into action yet they were requesting to attend at a specific time and last minute specific day which makes it harder when the day is full or busy. This is why it is very important to schedule a date of visit and provide pictures of the parts that weren’t done. The employees are been instructed of what they need to be doing and the importance of clients satisfaction. Last, we contacted the client and ask what will make him/her feel better in order to help with his/hers concerns, we agree to help and yet the client expected more then a fair deal for both sides the client responding was adding price to the job as of knowing how cleaning service works yet not including more details allowing us to understand that the client as having misconception of some extra details. And this is why client refused to the offer not understanding extra details that didn’t allow us to go down to what he wanted to make the client feel satisfied with the service. We do apologize.

Nasir S.
07/2023
2.0
house cleaning
  + -1 more
We are still trying them out, even though last 2 cleanings were completely unsatisfactory.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
3.0

$220

Laura W.
07/2023
5.0
house cleaning
  + -1 more
They did a great job!
Description of Work: Bathrooms and kitchen cleaned

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Chelsea M.
07/2023
5.0
floor cleaning
  + -1 more
Perfect perfect perfect! They came on time and left my apartment immaculate!
Description of Work: Deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sherry Y.
04/2023
5.0
house cleaning
  + -1 more
It was ok. They were nice and friendly.
Description of Work: They did housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Peggy Johnson J.
04/2023
5.0
house cleaning
  + -1 more
Awesome Very thorough and smells great
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan Russo R.
04/2023
5.0
house cleaning
  + -1 more
Great job fast and through.
Description of Work: home cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Located In, Lawrenceville, GA 30045

    http://www.elitehomecleaning98.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Upholstery Cleaning,
    Siding,
    Roofing,
    Drapery Cleaning,
    Blind Cleaning

    FAQ

    Elite Home Cleaning Service is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Elite Home Cleaning Service accepts the following forms of payment: Check
    Yes, Elite Home Cleaning Service offers free project estimates.
    No, Elite Home Cleaning Service does not offer eco-friendly accreditations.
    No, Elite Home Cleaning Service does not offer a senior discount.
    No, Elite Home Cleaning Service does not offer emergency services.
    No, Elite Home Cleaning Service does not offer warranties.
    Elite Home Cleaning Service offers the following services: Weekly, b-weekly, monthly cleaning, move in move out cleaning.
    Ask for Details

    Contact information

    Located In, Lawrenceville, GA 30045

    http://www.elitehomecleaning98.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM