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Classic custom pools

Pool and Spa Service

About us

Our company specializes in inground, gunite pools and all hardscapes for outdoor entertainment and decor. We are a forth generation pool company and have extended knowledge of up to date pool systems, we specialize in the saltwater pool systems as we believe the more natural product is gentler on the skin, eyes and hair. We are also skilled in vinly liner pools, we only use highly experienced experts in all facets of pool building. We also have access to experts in pool maintenance service to provide year around crystal clear and safe swimming conditions for your family and friends. The subcontractors we use are all experts in their fields and are insured as well. We would be happy to come out and meet you and give you a free estimate of what your options in your outdoor entertainment property enhancement. Please call us and set up your free meeting and estimate today. We look forward to doing business with you and promise to make this a very pleasant experience for you and your family.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Swimming pool gunite and vinyl construction also service and repairs

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-3 of 3 reviews

Lisa H.
09/2024
1.0
pool cleaners
  + -1 more
We hate our pool! The 1st 2 years we had nothing but problems with air in the lines and suction problems. Our pump burned up in the 1st year but luckily it was replaced by the warranty. After our warranty was expired... we still had problems with the suction, so we called an underground expert to find the underground leak. The source of the leak was where all the pipes meet underground in front of the pool equipment and it was discovered by the expert we hired, that the pipes were only "dry fitted" and never glued. We have proof by photos that glue was NEVER applied! No wonder we had problems for years! The company also made our pool too deep and the water is up to our neck when we step off the steps! Also, they should have mentioned that flagstone will deposit mineral buildup on our pool tile where the "spa overspill" is. Really hate our pool. It's definitely not a "vacation in our backyard" !!!
Description of Work: We had to fix the problem
Rating CategoryRating out of 5
$600,000

Joshua A.
08/2023
5.0
pool cleaners
  + -1 more
Building a pool isn’t a decision to be taken lightly; nor is it a project to commit to with the wrong expectations. It took my next-door neighbor a solid year and half to build his pool, and that was with three different pool builders. When it was all done his pool was beautiful, but his experience was horrible. Considering his experience and expense I went into my pool project with very low expectations. I interviewed 5 different pool companies and ended up with Classic Custom Pools. I was thoroughly impressed with Richard’s knowledge and competency. Working with Cynthia and Mimi on a regular basis was a bonus as well. Their proposal and onboarding process was very fluid and easy to move through. Cynthia is incredibly talented and designed my pool to fit perfectly within our backyard. Mimi is the consummate communicator and between her and Cynthia I couldn’t have asked for a better team. It took a little more than 3 months from the time the excavator arrived to complete the project. All milestones were perfectly communicated, and any pricing and invoicing was very transparent and accurate. There were absolutely no surprises. I couldn’t be happier with how everything turned out. They have exceeded my expectations and I highly recommend them to anyone considering building a pool.
Description of Work: Pool, Hot Tub, Waterfall, Water Slide, Decking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140,000

Kurt M.
06/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: They were terrible!

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$84,000

    Contact information

    2100 Riverside pkwy 119-327, Lawrenceville, GA 30043

    myclassicpool.com

    Service hours

    Monday:
    9:00 AM - 3:00 PM
    Tuesday:
    9:00 AM - 3:00 PM
    Wednesday:
    9:00 AM - 3:00 PM
    Thursday:
    9:00 AM - 3:00 PM
    Friday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Classic custom pools is currently rated 2.3 overall out of 5.

    Monday: 9:00 AM - 3:00 PM

    Tuesday: 9:00 AM - 3:00 PM

    Wednesday: 9:00 AM - 3:00 PM

    Thursday: 9:00 AM - 3:00 PM

    Friday: 9:00 AM - 3:00 PM

    No, Classic custom pools does not offer free project estimates.
    No, Classic custom pools does not offer eco-friendly accreditations.
    No, Classic custom pools does not offer a senior discount.
    Yes, Classic custom pools offers emergency services.
    Yes, Classic custom pools offers warranties.
    Classic custom pools offers the following services: Swimming pool gunite and vinyl construction also service and repairs

    Contact information

    2100 Riverside pkwy 119-327, Lawrenceville, GA 30043

    myclassicpool.com

    Service hours

    Monday:
    9:00 AM - 3:00 PM
    Tuesday:
    9:00 AM - 3:00 PM
    Wednesday:
    9:00 AM - 3:00 PM
    Thursday:
    9:00 AM - 3:00 PM
    Friday:
    9:00 AM - 3:00 PM