Appliance Tech Pros & Refrigeration Repair, LLC

appliance repair, small appliance repair service

About us

Appliance Tech Pros & Refrigeration Repair, LLC Specializing in Sub Zero Refrigerator repair & maintenance, Wolf Oven and range repair, KitchenAid Refrigerators, Freezers, Ice Machines, Washers, Dryers, Ovens, Cooktops, Trash compactors, Built-in-grills, and more!! Locally owned and operated company with over 15 years of industry experience. We value honesty and integrity in all aspects of our business. Our pricing comes directly from The Major Appliance Service National Price Guide; each rate is transparent, fair, and honest. Our service is customizable to each individual project. We pride ourselves on the quality of our work, as well as our commitment to outstanding results. All of our Pros are fully licensed and insured, and have been through expert appliance service training. We look forward to building trust with our clients, and guarantee your satisfaction! Give us a call! Our trip charge is only $60 and free with repair. All forms of payment accepted; call now (678) 779-3898

Business highlights

20 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9208 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
7%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 1-25 of 208 reviews

Jocelyn M.
09/2023
4.0
The customer service was good, the technician came quickly. The price of repair was a bit costly but overall they were competant.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Russ M.
09/2023
5.0
Highly professional, competent, and had the parts for the fix the very next day. Excellent experience all the way around.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$250

Dianna R.
05/2023
5.0
They did an excellent job! I'm satisfied with the service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet K.
05/2023
3.0
I knew what part should be replaced, but he didn't not replace it. He cleared the drain and temporarily fixed the problem, but from what I'd learned ahead of time, the problem will likely recur.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
4.0

$280

Edward A.
05/2023
5.0
On time. Fast with the repair. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$374

Allison B.
02/2023
5.0
Came for a next day repair and had good communication. Fixed the problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lidia B.
01/2023
5.0
Our technician Mike was great fixing our refrigerator. He did a quick and great job, he even gave us some tips to maintain our refrigerator in good condition. Thank you Mike for doing an awesome job! We will definitely call you again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,300

Jean D.
11/2022
5.0
Mike, who is a Master Technician from Appliance Tech Pros, is exceptional. He clarified the issues I called about; explained the cost and procedure; did a full maintenance; cleaned up beautifully and was extremely professional and personable with both myself and my husband. We will definitely use this company again as our go to appliance repair company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike R.
08/2021
5.0
They came by the same day and completed the work. Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shirley M.
06/2021
5.0
Very professional, knowledgeable and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$380

jonathan d.
05/2021
5.0
They repaired our Viking stove and Subzero fridge. I was the last customer of the day for the fridge guy, Mike, and even though it was late he came, did a thorough inspection of the problem and overall health of the fridge, and then proceeded to do a complex set of repairs that took almost 4 hours. I have never-ever--had a service professional as dedicated to doing what was promised as Mike. Two days later, I had Appliance Tech pros take care of a problem with my Viking oven. While this was not quite as 'heroic' an effort, my tech was extremely knowledgable, did a thorough diagnosis and explained his findings to me, then efficiently made the repairs we agreed to. It is very hard to find great service companies for appliances. My experience with Appliance Tech Pros was top notch, and I very strongly recommend them to anyone else, especially those with high-end appliances like Viking, SubZero, etc. Jonathan Darsey

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,300

Marsha S.
05/2021
5.0
Very knowledgeable and courteous. Will hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Carol S.
04/2021
5.0
Michael was the best tech Iâ ve had in years - professional, knowledgeable, efficient and very good!! Did a great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alisa F.
04/2021
5.0
The technician worked until he was able to diagnose and fix the issue with my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$255

Carole D.
12/2020
5.0
will use

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Calvin A.
12/2020
5.0
My experience was great. Because the technician was very knowledgeable about the repair, I choose to proceed and was glad that I did. The technician I had the pleasure to work with was Michael.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce M.
12/2020
5.0
They actually showed up early, after calling to say they had completed another appointment early. They got the job done when others told me I needed a new washer. Daniel was very cool to talk to, knowledgeable, and worked quickly. And, he wore a mask. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Raymond W.
12/2020
5.0
The service was fast and painless. Mike was clearly very knowledgeable about fridge repair and was open to show me his process so I could learn too. Besides that he was really friendly. Took care of all of the fridge needs and let me know how to continue to keep it in efficient shape. Answered any questions I had about upkeep. Would definitely recommend. They price very fairly too, just call to see what the diagnostic fee is, and they'll get someone to you as soon as they can. They have good hours too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$620

Steve H.
12/2020
0.5
What a bad experience. We have had a minor leak in our Dacor refer once about five years ago. Our repair person defrosted it and that was that. It happened again. This technician said we needed a $700 part replacement or else *it will fail again in the next 5 to 7 days.* He held out a *blue book* for average repair costs. It claimed twice his cost. The blue book that had no name recognition for me and yet our technician claimed it is the authority. Ya know what? I sold aluminum siding as a teenager and this is total BS. We sent him away. Kept persisting like an aluminum siding salesperson. Then he said, *What if I do the work independently? It will cost less.* Case closed. Stay away. Makes me wonder about Home Advisor credibility. Okay, I am pretty angry.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Jean C.
11/2020
5.0
They were on time & gave a fair price to fix my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven M.
10/2020
5.0
Josh was great very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ashby h.
10/2020
5.0
They arrived on time. Our freezer had a problem & they had the part with them. professional & courteous. Great company. I would hire them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$44,600

Laurie W.
10/2020
5.0
There was a 35% off coupon on second repair which we had as they repaired ice maker and dryer. I was not offered this discount which would have been greatly appreciated.I would recommend them as repairs were done and both working great.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Tom M.
09/2020
5.0
Very knowledgeable and hones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Contact information

380 Oakland Place Drive, Lawrenceville, GA 30044

http://appliancetechpros.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Appliance Tech Pros & Refrigeration Repair, LLC accepts the following forms of payment: CreditCard
Yes, Appliance Tech Pros & Refrigeration Repair, LLC offers free project estimates.
No, Appliance Tech Pros & Refrigeration Repair, LLC does not offer eco-friendly accreditations.
No, Appliance Tech Pros & Refrigeration Repair, LLC does not offer a senior discount.
Yes, Appliance Tech Pros & Refrigeration Repair, LLC offers emergency services.
Yes, Appliance Tech Pros & Refrigeration Repair, LLC offers warranties.

Contact information

380 Oakland Place Drive, Lawrenceville, GA 30044

http://appliancetechpros.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed