The technician arrived promptly and was incredibly professional throughout the entire process. They quickly diagnosed the issue with why my thermostat wasn't working and why my AC wasn't cooling. They also took the time to explain what went wrong and things to look out for in the future. The service was not only effective but also educational. I highly recommend their services to anyone in need of reliable and knowledgeable HVAC professionals.
Description of Work: Ac not cooling. Unit not responding to thermostat
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Stephen W.
08/2012
1.0
heating & air conditioning/hvac
+ -1 more
This company was called to my house to fix the AC unit under my AHS home warranty coverage. They did get the AC unit running again but the guy also ended up dumping a bunch of insulation out of the attic and just left it sitting in our laundry room floor. I could deal with that since they got the AC running again but today I went into the attic for the first time and found a couple pretty terrible things. First of all, they claimed they changed out our AC filter when in fact all they did was take out the old one and NOT REPLACE IT. So we have had no filter on our AC unit. Second, there is a foot long gap along the top of the unit where it connects to the ductwork that they didn't retape and there is a gaping hole dumping cold air out into my attic.RUN AWAY FROM THIS COMPANY!!
Description of Work: This company was called to my house to fix the AC unit under my AHS home warranty coverage. They did get the AC unit running again but the guy also ended up dumping a bunch of insulation out of the attic and just left it sitting in our laundry room floor. I could deal with that since they got the AC running again but today I went into the attic for the first time and found a couple pretty terrible things. They also lied about several things and left a gaping hole in between the AC unit and the ductwork so cold air blows into the attic.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$60
Response from American Mechanical Contractor
Hello Member, We do apologize, for the experience that you had. Thank you for bringing your concerns to our attention. Please, if any thing happens like this please contact us immediately, we would have sent another technician out to fix or replace what ever the problem was. We appreciate it when our customers make us aware. We realize that it is because of your help and others like you that we are able to provide services to our customers. And will let you know this will never happen again. Again we apologize! We hope you have a Wonderful Holiday.
Julie R.
12/2010
5.0
heating & air conditioning/hvac
+ -1 more
I recommend this company to all of my friends who mention they are having heating or Airconditioning issues.
Description of Work: We've used American Mechanical (AM) for 2 years and have been extremely pleased with their services. Our house was built in 1991 and our airconditioning was not working even though we had other companies that had serviced our units every 6 months. I tried AM, and they spent a few hours cleaning our unit and brought the debris down to show what they had pulled out (that all the other companies ignored with a quick service job). We shopped around extensively to price replacement units a year later, and AM turned out to be the very best price for the highest quality units. They don't do fast shortcuts, they do quality work. We replaced 2 furnaces. They also included twice a year free service for cleaning the new units and have called regularly to set up that appointment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from American Mechanical Contractor
Thank you so much for your continuous service. We do appreciate you dearly!! Have a Wonderful Holiday's.
LISA H.
09/2007
1.0
heating & air conditioning/hvac
+ -1 more
Terrible, gives 6 hour window for arrival, shows up at last minute, receptionist cannot forward message to repairman, repairman will not try to help. Just finds reason to say it's not his company's responsibility to repair it. Has nerve to state the existing furnace will not meet current housing code due to the age of the unit because air filter no longer meets code. My frustration level is immeasurable. Do not expect these people to be of assistance! Hire someone else!
Description of Work: Contractor hired by American Home Shield to evaluate why furnace is not working properly. Why pilot light will not stay lit. Hopefully to replace a 22 year old furnace instead of trying to keep in running.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Natural Gas Lines,
Air Duct Cleaning,
Water Heaters
FAQ
American Mechanical Contractor is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
American Mechanical Contractor accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, American Mechanical Contractor does not offer free project estimates.
Yes, American Mechanical Contractor offers eco-friendly accreditations.
No, American Mechanical Contractor does not offer a senior discount.
No, American Mechanical Contractor does not offer emergency services.
No, American Mechanical Contractor does not offer warranties.
American Mechanical Contractor offers the following services: We are full service HVAC company, We do Furnance, Air Conditioning, Humidifier, UV lights and als Duct Cleaning.