All South Cleaning & Restoration LLC

The job was ok but the cleanup wasn't that great. I had to go back out and compact the dirt myself after it had rained.

The actual work only took about 3 days. It was easy to schedule with them. Their price was in the middle of other bids. They seemed reasonable, and offered a 3 year warranty where they would come back out & check their work.

The crew arrived on schedule and began immediately with minimal fuss. This was clearly a company that had all the requisite experience: they had hazmat suits, face masks and other protective gear, and worked very efficiently. The job proceeded like clockwork. Whenever I would come out to check on progress, the team leader would explain what had been done so far, what they were doing at the moment, what to expect next, and when they expected to finish. They finished way ahead of schedule, cleaned everything completely and asked for me to examine the work to see if I was satisfied and to see if I had any questions. The team leader also had a couple of suggestions re: controlling the impact of humidity in the future, and said if I had any further questions later on, to call him immediately. I did not shop around for other quotes on this job, but given the fact that they not only supplied a full crew for up to two days (although in this case it only took them a day, partly because our crawlspace was roomy enough for them to operate freely), but also supplied all the replacement insulation, PLUS all the remediation work, I consider the price to be well worth the results. I would definitely use this company again.

They did an excellent job and I would recommend them to others

They did a prodigious amount of work, made no messes, and exceeded my expectations in all respects. I really appreciated that one of the technicians came down from the attic to explain how the system worked and what had been causing some of the problems that we had been experiencing.

It was not properly installed or completed. It took over a week to speak with the manager. I later found out that I was talking with the president of the company the entire time. She told me that there was no one there to speak with. A refund was forced by American Express . They were able to force the refund on the provider. They completely lied and were dishonest.

Worse than I could have ever imagined.

They did a pretty good job. We were satisfied.

The company does not keep their word when quoting customers how much a project would cost. I was given a lower price over the phone and they doubled the price when they came out.

Booby came out and gave an estimate. We worked out to put plywood instead of plastic over the insulation under the sunroom because it is an area exposed more to the weather. We negotiated a good price. A few days later, as scheduled, the crew arrived and got to work removing all the old plastic and insulation. They wiped down all the wood in the crawlspace with mold remover chemicals then fumigated the area. Next day they began putting in the new insulation and plastic. Before they could do this though they pumped out water that was puddled up. They found a dripping leak and tightened up that to stop the leak from a icemaker water line. This crew did an excellent job. The crawlspace lived up to its name- there is only about two feet between the bottom of the house and the dirt. The plastic they put in goes up the side of the walls and pilings. The most important thing is that we called twice after noticing 1) some mildew that was not wiped off in one small area and 2) some plywood that was sagging as though the nails had not quite caught the first time. Both times we called there were workers out within a day or two as scheduled, as promised. We are very pleased with the job:)

DON'T USE THIS COMPANY KNOWN FOR BIT AND SWITCH. ON THEIR WEB SITE THEY HAVE A REASONABLE PRICE BUT WHEN THEY GOT AT THE DOOR THAT PRICE DON'T EXIST. They respond on time and they call you even before arriving at your door. The price you get by phone is not guarantee. I pay 575 for a three bed room 2300 sq ft home and it take them 1hr 45 min to do the job. They need to be reasonable in this bad economy. I get another estimate from the group the do carpet clean up and air duct cleaning to get my carpet clean. Based on the estimate i got the max i should pay for the size of the house should not be exceed 400. I GOT BURN 575 BUCK FOR A 1HR AND 45MIN AIR DUCT CLEANING SERVICES.

They did a wonderful job and I would call them out again. Their customer service and quality of work was great! They were here for over four hours. They even repaired things I didn't even know needed repair and didn't charge me anything extra. I called about three other companies and their price was the best. They were great.

After three attempts they have still not done the job properly. On top of that they were advertised as a licensed contractor which after an investigation from the GA Department of Agriculture they found the company to be unlicensed. (They have since become licensed due to the investigation) In addition they had numerous addresses listed and were difficult to find. We still have mold and they did not install the proper barrier. There are still holes and gaps in the plastic lining the crawl space floor. They attempted to fix these gaps with duct tape!! Every time we attempt to contact them (by email now because they will not keep their spoken word) they refuse to email back and call us with more excuses. We also had another company come out (that we had to pay) to give us their opinion. We have refused payment until the job has been done properly, and they are threatening to take US to court! Buyer beware!! Stay away from this company!

Very professional work with technicians explaining things as the worked.

They were pretty good. They did what they were supposed to do and they did it in a timely manner. I would tell others to try them. I don’t highly recommend them but I do recommend them.

Instead of charging me a lot of money, the guy let me know it would be better to have someone pull out the drywall to see if there was mold. I thought it was good service. He could have just came out and charged me $500.00 for nothing. I appreciated him being honest even at the detriment of losing service.

Went very well, advice saved me real money since no repair was needed.

They were professional and timely. They paid attention. They helped us to understand the extent of our problems. They eliminated the mold and mice. It seemed like a lot of money, but they hustled and helped us to respond to the issues.

The first time that they came they were very thorough the first time that they came. They told me that they would follow up the next year. I called a year later and never got a call back.

It was good, they took care of the problem. They left us a piece of equipment that apparently they didn't need. We called to tell them we had it and they never came back to pick it up.

Not very well. Thought they did a decent job but nothing I could not have done myself. The next day when I had a house full of company the AC did not work properly. As it turned out the did not change the filter in the AC unit that was completely clogged with dirt after they cleaned all the ducts...I would think that would be a no brainer for them... I sent an e mail complaining and never heard back.. No, I would not use them again....sorry..

The crew came in, worked with efficiency, did what needed to be done, and suggested some other things needed. They were very professional and knowledgeable about the business. I would recommend them to anyone.

Had them before. Gentleman who was their employee did not tell us of a yearly checkup. Gave us a $50 discount for this failure of previous employee.

There was a smell and they got the mold out from the vents. After that there was no smell. They were very thorough and did everything that I thought they should do. The job went well.

They were excellent. They were very responsive and professional and gave me a 5 year warranty on all their work.