This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
At Accent Roofing Service, our mission is to deliver the best contractor experience you’ve ever had. With over 30 years of serving the Greater Atlanta and Athens areas, we’ve built a reputation for excellence, combining skilled craftsmanship with unmatched customer care to protect your most valuable investment—your home.
We’re proud of our accolades, including 14 consecutive Angi Super Service Awards, 11 consecutive Best of Gwinnett Awards, the 2024 Nextdoor Neighborhood Fave Award, and the 2024 Atlanta’s Best Award. We also maintain an A+ rating with the Better Business Bureau and offer some of the industry’s most comprehensive warranties for peace of mind.
Safety and quality are at the core of everything we do. We carry full liability and workers’ compensation insurance, and every roof replacement is managed by an on-site project manager to ensure the highest level of craftsmanship. Our team is also GAF Master Elite certified, putting us among the top 2% of contractors nationwide.
At Accent Roofing, our two primary goals are simple: deliver an amazing client experience and craft the best roof possible. We’re honored to be the trusted choice for so many homeowners and look forward to serving you and your family!
Business highlights
35 years of trusted experience
Veteran Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Services we offer
Shingle Roof Replacement, Roof Repair, Metal Roof Replacement, Skylight, Flashing, Chimney caps, Leak diagnostics, Gutters, Soffit, Fascia
What a great company! I highly recommend them! they were very prompt in returning my initial call and message. scheduling was fast, easy and immediate. the team that reviewed my roof and then fixed it were punctual, called as they were on their way and worked quickly to finish things up i couldn't be happier and will most definitely use them again for all future roof repairs.
Description of Work: i was having a problem with a leak in my roof, which they inspected, provided recommended fixes and repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
ROBERT P.
08/2014
5.0
chimney caps, chimney repair, roofing
+ 1 more
Troy came out to quote the job on Saturday. He and I went up on the roof and I showed him everything that needed to be done. I received the quote the following Tuesday and authorized the work. The roof word was done first as the chimney cap required longer for fabrication. The work was all done promptly and to my complete satisfaction. They also provided me with a 10-yearvwarranty on my roof. This was much appreciated as the contractor who installed my roof has since gone out of business. I have recommeded The Leaksmith to a number of my neighbors.
Description of Work: Corrected range vent penetration, replaced chimney flashing, fixed cracked shingles, inspected entire roof and installed custom chimney cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,410
Response from Accent Roofing Service
I'm glad Troy took care of you, and I'm impressed that you got up on your roof! Now that it's under our warranty, you won't have to do that anymore! Thanks for taking the time to share your experience.
Judith R.
08/2014
5.0
roofing
+ -1 more
Crew arrived on time & finished same day as promised. Was courteous. Clean up afterwards. Walked me through the process & explained it well.
Description of Work: Replaced old roof - repaired inside walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from Accent Roofing Service
Thanks, [removed member name]. We really appreciate your business and the fact that you took a few minutes out of your busy schedule to let others know about your experience with Accent Roofing. Your roof looks great!
Mark M.
08/2014
5.0
roofing
+ -1 more
First time writing a review. As a user of the Angie's List service I know first hand how important these reviews can be to those looking for recomendations on service providers, especially when it is for something as expensive as a new roof. After checking into four or five of the roofing companies recommended from this site we chose Accent Roofing. Based on our experience we are glad we did. I would highly recommend this company to others. Phillip did a great job getting us through the process from beginning to end, including meeting with our insurance inspector. He is very professional, courteous, and easy to deal with. His crew was very professional, prompt and did great work. Along with replacing the roof there was also interior damage to our bedroom ceiling. Phillip's crew also does great interior work, painting, and repairs. Again, knowing this review matters to those of you who may be looking for a roofing company I highly recommend you give this company a chance to earn your business. Based on my experience you won't regret it.
Description of Work: Replaced roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Accent Roofing Service
We are honored to be the recipients of your first review ever. Hope you'll keep sharing your experiences, as the reviews really do help other members make more informed choices!
David W.
08/2014
5.0
roofing, skylights
+ 0 more
Great work, great service, great price, great communications!! I recommend Accent Roofing Service!
Description of Work: Beautiful new skylight and several other repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Accent Roofing Service
Thanks, [Member Name Removed]. It was tricky but we got it! Hope you and your family enjoy the skylight!
Ronald G.
08/2014
5.0
roofing
+ -1 more
The work started on the day as agreed and proceeded quickly. Due to the age and low slope of the roof it was necessary to provide repair to the decking in several places. The foreman was careful to replace only sections rather than an entire 4 by 8 feet sheet. Accent provided a ridge vent as part of the job which will help reduce attic temperatures on the hot days here in Atlanta. Cleanup was excellent and when they left, one could not find evidence of roof work on the house. I am a real estate investor always looking for a deal with quality work. Accent Roofing-the Leaksmith fit that bill well. I will certainly use them again as roofing needs become necessary identical neighborhood
Description of Work: Accent Roofing installed a new roof on one of my rental properties. The old roof was the original installed in 1981 so it was 33 years old! The owner's son, Phillip, came to the house and gave me a quote for coverage that was actually a few feet less than I had measured myself. The job consisted of upgraded GAF architectual shingles with lifetime warranty with 10 years labor warranty provided by Accent Roofing. The job also included ridge vents that I considered necessary to complete the job. I looked for an "A" rating in Angies List and a company that has been in business for a long time so they will be around should any problems develop over the next 10 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Accent Roofing Service
We really appreciate the kind words and the time you invested to give members some details. I hope and expect that the roof will perform beautifully for years and years!
Carol S.
08/2014
5.0
roofing
+ -1 more
Accent was very responsive from the moment Troy came out to give the estimate. He was very professional and promised to get my roof on before the next rain. He got his team out to my house within 48 hours - they arrived and went right to work covering the bushes and areas around the house so the mess would be minimal. They cleaned up when they were done and made sure all the nails were picked up from the tear off. The roof looks beautiful - great job!
Description of Work: Replaced the 15 year old roof on my house which was leaking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Jeannette B.
08/2014
5.0
roofing
+ -1 more
Phillip came out for inspection as my roof had leaked in several spots. Gave me a price and said to call insurance company as this was due to storm damage. Called insurance company. The adjuster and Phillip worked together and we set a time to install the new roof. It went very easily. Phillip brought samples to my home for me to chose what I wanted. I went with the architectural roofing, liked it the best. Accent roofing showed up on time and completed the work in one day, which surprised me. The area was left clean and everything was put back in its place. I would strongly recommend Accent Roofing. I would suggest to check your heating unit filter and replace it. Mind was dirty from the debris falling from replacing the roof.
Description of Work: Replaced entire roof plus patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Ray A.
08/2014
4.0
chimney caps, chimney repair, roofing
+ 1 more
The technician, Jason, arrived on time on the scheduled day with all the materials and completed all of the work that day. So far so good, no leaks.
Description of Work: Replaced ridge vents, replaced chimney cap, installed flashing / membrane for two skylights & chimney, repaired loose & missing shingles.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,400
Michael O.
08/2014
5.0
roofing
+ -1 more
Accent Roofing did an excellent job on our roof replacement! I found Accent on Angies List and called them, along with three other companies. Tom, the owner, came out and provided me with what I thought was a very reasonable quote. The cost was less than two others and slightly higher than the fourth. Tom was not pushy and seemed to be honest and straight forward. He confirmed that we had some dead valleys which the builder had incorrectly installed and also suggested removing the turtle back vents (we had 8) and fixing the ridge vents. I had to change the initial install date due to a family emergency. Tom was accommodating and rescheduled for the following week. The lead roofer Jamie and his crew did a phenomenal job on the roof and the cleanup. They did everything they said they would do and replaced some rotten decking, with no up charge! It's nice to have service without the bait and switch. If you need your roof repaired or replaced, I would highly recommend Accent Roofing!!!
Description of Work: Roof and Ridge Vent Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Accent Roofing Service
Thanks for taking the time to give a detailed description of your experience. It's been a pleasure working with you from start to finish!
Ed S.
08/2014
5.0
gutter repair, roofing
+ 0 more
The estimator arrived as expected and examined the roof and diagnosed the problem quickly and efficiently. He suggested solutions and a course of action was agreed upon. He asked how we heard about the company and when we told him we saw Accent Roofing - The Leaksmith on Angies's List. He informed us that there was a coupon on AL for 10% off as well. On the day of the repair the service person was on time and had materials in hand. He ascended the roof and got to work immediately and you could hear him up there. He completed all the work and upon examining the front gutter found the guards in place but the drip edge packed with dirt and roof particles. He scrapped them out so water could run free. Once he completed the repairs and cleaning he explained what the issue had been with the leak, how he repaired it and all the other things he did during the repair time. He was very friendly and efficient. After the repair I received a call from the person who came out for the estimate and he asked about the worked performed. We were pleased with the whole experience.
Description of Work: Diagnosed the location of a roof leak, examined the entire roof for any other issues, presented a quote, offered a discount. repaired the roof and added flashing to ensure the issue would not repeat. Filled in some nail holes on roof, repaired the pipe flashing on two vent pipes (we knew this was an issue already), cleaned out the storm gutters and replaced some missing gutter guards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Accent Roofing Service
Thanks! If you ever have a problem with your roof or the work we did, you know where to find us!
Joshua H.
07/2014
5.0
roofing
+ -1 more
I left a message late Monday night and received a call bright and early Tuesday morning. They had someone they could send out that afternoon, but I wanted to wait for the other quotes I had requested. I received a quote for $225 to replace as many as 12 shingles. We ultimately scheduled for 8 am the next Monday morning. 9 am and I had not seen or heard anyone, so I called and left a message. The owner called me back (15 minutes-ish) and apologized. He inquired whether someone would be at the house that afternoon (which was the case) and said he could get someone out then. As it turns out, the scheduler-person was on vacation and my roofer had called out sick with a severe sunburn. Yes, sunburn. It was the 4th of July weekend. They worked me into someone else's schedule and the gentleman arrived in the early afternoon. He was very clean and thorough. I heard him all over the roof for the inspection part, as he ought to. It has since rained several times, including yesterday's deluge and everything is still intact. Everyone I spoke with was very courteous and professional -- despite the sunburn. The roofer who was burnt to a crisp also personally called to apologize, which was nice.
Description of Work: Replaced blown-off shingles (about 10?). Stapled (nailed?) shingles surrounding replaced shingles. Inspected remainder of roof for damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$205
Response from Accent Roofing Service
I agree: "Sunburned roofer" sounds mighty ironic! Turns out he went rafting over the Fourth and the parts that got scorched hadn't seen any sun since last year. Very kind of you to give us a nice review after the mixup!
Ilene J.
07/2014
5.0
gutter repair, roofing
+ 0 more
Particular attention was paid to where I have a porch with a flat roof that connects to the house next to the chimney. They carefully removed material around the chimney that was incorrectly done by a previous contractor and took the time and the patience to do the flashing and whatever they had to do correctly so I have no leaks. We have had several hard rains since my roof was fixed and there are no leaks in the house or on the screened porch. Since the chimney took so long, the job lasted longer than expected. They worked late in the day to get the job done. They cleaned up. They were pleasant and professional. I am absolutely delighted with these folks.
Description of Work: They put on a new roof and gutter covers. They replaced some wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Kay R.
07/2014
5.0
roofing
+ -1 more
We called Accent for an appointment for a quote and Phillip came out the next day. He clearly explained what to expect. He met the insurance company the next week and the roof was installed two weeks later. Accent did an excellent job. The job was complete in one day and when complete everything was cleaned up and looked great. I love my new roof! Accent was professional and and punctual through out the process. I have and will continue to recommend them.
Description of Work: Install a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,500
Response from Accent Roofing Service
Very encouraging words! Thank you for taking the time to share your experience.
Michael H.
07/2014
5.0
roofing
+ -1 more
I called Accent Roofing because I needed repairs ASAP. They gave me a quote immediately, came out very quickly and took care of the repairs. It was a relatively small job, and everything went smoothly.
Description of Work: Accent replaced a plumbing boot and installed some flashing on the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$292
RUTH L.
07/2014
5.0
roofing
+ -1 more
It went well, they were good. It took about two and a half days; there were between 6-8 workers. When the job was finished, they left the area clean. They arrived early in the morning and were here until dark each day. I felt they worked very hard. The foreman kept me very informed. I would tell friends and family that I highly recommend this company.
Description of Work: Accent Roofing replaced my roof but initially they came and repaired some leaks.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Accent Roofing Service
Big, steep, challenging job! Sorry we were there so long but it was a doozy! Thanks so much for your loyalty over the years but now that you have a Lifetime-guaranteed roof I guess we won't be seeing as much of you!
Kay R.
06/2014
5.0
roofing
+ -1 more
Phillip came out the day after we called. He met with the insurance adjuster the next week and the roof was installed two weeks later. Phillip told us what to expect and it happened exactly as he told us. The crew was polite and professional. The job was complete in one day and there was not a shingle or nail left. I had a question two weeks after installation and Phillip came out and looked at it and explained what it was. My new roof looks GREAT and I am very impressed by the professionalism and personal service Accent Roofing provided.
Description of Work: Installed a new roof with architectural shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,300
Response from Accent Roofing Service
The pleasure was all ours from start to finish! Everyone here, from office staff to installers to the supervisor, enjoyed working with you folks. Thanks so much!
Carol B.
06/2014
5.0
roofing
+ -1 more
They did a whole new roof for us. Everything turned out really well. They were very professional and explained everything that they were going to do, keeping me very informed. They came when they said they would, and cleaned up really well.
Description of Work: New roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Accent Roofing Service
Thanks, [member name removed]. It's fun to do a job so close to home once in awhile!
Lloyd L.
06/2014
5.0
roofing
+ -1 more
After getting a few estimates I called Accent roofing back and scheduled a repair for Friday 5/30/14. I received a call on Thursday evening stating that the repairman could not make it on Friday as another job was taking longer than expected and they wanted to reschedule. I said that was fine and the repairman was rescheduled to come out Saturday morning and he was to call me to make sure I would be here in order to pay him. I never received a call and the repairman never showed up. I placed a follow up call on Monday and left a message at the main ph# asking for someone to follow up with me. As of today 6/5/14, no one has called me. After the initial problems, I was contacted by the owner of Accent roofing and by Troy this past week (6/19). They were very apologetic about the prior problems and wanted to correct the bad experience. To correct the prior situation and make me a happy customer they wanted to come out and perform the work we had agreed upon before and to do it at no cost to me. One of their workers Jason showed up this morning (6/26) and got to work quickly and made the repairs in just a couple of hours. At this time I am assuming the work has solved my "leak" problem. I appreciate all that Mr. Scribbens, the owner, and Troy have done to correct this problem. They have gone above my expectations to make this right. Thanks to all of them for getting this done.
Description of Work: I called and had Troy come out and give me an estimate to repair flashing around my chimney because of a leak that had developed. He was prompt about keeping that appt and giving me clear info about the problem and what would be needed to fix the problem.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Accent Roofing Service
Thanks so much for allowing us to redeem ourselves! I understand that nobody wants to be stood up or feel that they've "slipped through" the cracks, and we go to great lengths to make sure that NEVER happens. Still, with all those checks and balances in place, a "perfect storm" can occasionally result in someone being overlooked. We'll make sure you have the owner's cell number and home telephone number so that if you have any further concerns, you're welcome to call him 24/7. Thanks again!
Katrina E.
05/2014
5.0
roofing
+ -1 more
The service provider was great! They came in a timely manner and offered a great price for the work done. I got quotes from several other roof companies that charged much more and wanted to replace the roof instead of doing the repairs I asked for. They were able to come around my busy work schedule to quote the work and perform the work without me having to be there. They provided good documentation of the work done and the certification of the workmanship. This company was able to perform the work I needed done in a timely manner and at a great price! I would highly recommend this company.
Description of Work: The service provider did repairs on the roof including replacing shingles and repairing flashings. The provider certified the workmanship for 5 years.
If there were a rating above A, this company would deserve it. I needed to replace the leaky, worn-out roof of an investment property I had recently purchased. Tom Scribbins, owner of Accent Roofing, came to the house and walked the roof to determine what was required. He was pleasant and professional, answered all my questions and explained all options at length so that I knew exactly what was needed and what choices I had. He did everything listed above for a price which was $900 lower than any other bid from Angie's List (and one non-Angie's List) roofers, AND his bid included both the edge metal installation and unlimited replacement of any rotted decking that might be found, which were items not included by other bidders. Although they were delayed a couple of days because of weather, I was kept informed so that I knew what was happening. The crew, headed by a very pleasant guy named Jaime, were possibly the nicest and hardest working group I have ever encountered. Most of the job was completed the first day, but they came back the next morning (a Saturday) to finish the work and clean up, and were done before noon. They even allowed me to use their dumpster to dispose of some construction debris we had in the garage, for which I was grateful. Deserving of special mention is the amazing Dee from the company's office, a great communicator, who went above and beyond the call of duty by tracking down the addresses of recently installed roofs in my area with the shingle colors I was interested in so that I could see how they actually looked on homes. When she couldn't locate an example that their company had installed, she found ones installed by other builders! For me, this was tremendously helpful in choosing the shingle color. The finished roof is just beautiful. I recommend Accent Roofing Service "The Leaksmith" without reservation.
Description of Work: Tear off old roof and underlayment, replace plywood decking as needed, install a lifetime-guaranteed GAF architectural shingle roof, replace roof vents, install flashing, install felt underlayment, install complete high-efficiency ridge vent system, install 2 inch galvanized metal edge to seal existing "construction gap," remortar the chimney and install cap, remove 2 satellite dishes and antenna, secure and clean gutters, haul away all debris and clean up completely. Came with lifetime shingle warranty from GAF as well as 10 year transferable warranty on workmanship from the company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,870
Patricia M.
04/2014
5.0
roofing
+ -1 more
We wanted to get three bids on the job. Because both myself and my husband work outside the home we needed someone who was willing to come on a weekend or in the evening. One of the companies from Angie's list specifically said they only have certain hours that they give bids and would not come in the evening. When I also explained that we needed some extra repairs done I was told they don't handle that. Accent Roofing was more than happy to make an evening appointment during the week. We made a 7 PM appointment with the owner, Tom Scribbins. On the day of the appointment he was late so we followed up with a phone call. Turned out the office made a mistake and never informed him of the appointment but his wife called us to apologize and let us know that he had just gotten home and he was turning around and leaving to come by us. We were very impressed! He was very nice and we never felt rushed even though it was an evening appointment. After looking around out side with my husband, he came in to discuss the job. He listen to all our concerns and we were very happy to hear that he was able to perform the extra repairs we needed. He wrote up a very detailed proposal and went through each item with us answering any questions we had, gave us multiple discounts, explained the job and what would be happening from start to finish and we arrived at a final price. His price was more than $3000 below one of our bids! 10 days after we signed the paperwork his crew led by his son Philip did the work and we had a brand-new roof. Can't say enough about the customer service, every time he said something would be happening it did. From the day of dropping off the debris bin, coming the next day to do the work, and coming the appointed day to remove the debris bin. The work was performed on Saturday and except for seeing the new roof you would never have known they were there they cleaned everything up! Philip Scribbins, his son who also will be taking over, came on Sunday to go over the job with us and make sure we were completely happy. I would highly recommend this company we were extremely happy with how we were treated as customers and the job that was performed.
Description of Work: Removed existing roof, replaced any rotted roof decking, replaced plumbing flashings, installed new felt underlayment and shingles. We also required extra work of replacing and painting some soffit corners, replaced rotted boards on chimney, replace rotted board where it met the brick on the side of the house. After replacing they painted everything. They also put in a high-efficiency ridge vent since the existing one was inadequate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,155
RAM B.
04/2014
5.0
roofing
+ -1 more
We contacted Mr. Tom Scribbins 2 months back to remove and replace our badly damaged and leaking tile roof. He gave us an estimate and scheduled the work for the middle of March. The work was started on time and completed without any problems promptly. We are very happy with the work done by Mr.Scribbins ( Accent Roofing Service "The Leaksmith" ) and his crew. Mr. Scribbins was very prompt and the work was done in a record time of four days.This is a roof of about 85 Squares and involed removing the concrete tiles and preparing the decks and installing shingles. We were a little bit concerned about the whole project and very glad that everything went OK because of Mr. Scribbins's planning and execution. Tom and his crew were very helpful and responded promptly to our questions and concerns. We recommend Mr.Tom Scribbins ( Accent Roofing Service, "The Leaksmith" ) without any hesitation. He is an excellent roofer.
Description of Work: Remove existing concrete tile roof and replace the whole roof with GAF designer shingle
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$57,000
Daniel S.
03/2014
5.0
roofing
+ -1 more
Tom was a professional and knew what he was talking about. Instead of convincing me that I needed to spend thousands to repair my roof, as others had said, he explained what minor work could be done and how I could do it myself. A new experience -- someone unwilling to make a sale that, in fact, wasn't necessary.
Description of Work: Tom, the owner, came out to look at the damage done to my flat roof after someone had unfortunately power washed it. He was amazingly honest, telling me that the roof's integrity had not been compromised and suggesting ways I could repair minor damage myself without enlisting his services. Never before encountered someone as helpful and honest in this or any other trade.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark M.
03/2014
1.0
roofing
+ -1 more
Never call them. Totally unacceptable
Description of Work: Agreed to inspect roof, make repair and negotiate a contract. Broke appt, no show twice, would not answer phone and would not return calls
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Accent Roofing Service
When we met you indicated that you wanted me to negotiate with your insurance company. Roofers in Georgia are not allowed to negotiate with insurance companies; we can meet with them and show them the problems with the roof, which we have successfully done on hundreds of occasions and would have been happy to do for you, but it is illegal for us to represent you. Further, you indicated that you wanted me to "cover" your deductible, which is also illegal for roofers to do. I am sorry I didn't return your calls, but I felt you were asking me to cross some ethical lines and I didn't know quite how to say that without embarrassing or angering you. Hope you had a smooth and legal roofing experience.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing,
Chimney Caps,
Skylights
FAQ
Accent Roofing Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Accent Roofing Service accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Accent Roofing Service offers free project estimates.
Yes, Accent Roofing Service offers eco-friendly accreditations.
No, Accent Roofing Service does not offer a senior discount.
Yes, Accent Roofing Service offers emergency services.
Yes, Accent Roofing Service offers warranties.
Accent Roofing Service offers the following services: Shingle Roof Replacement, Roof Repair, Metal Roof Replacement, Skylight, Flashing, Chimney caps, Leak diagnostics, Gutters, Soffit, Fascia