Welcome to Massey's Chem-Dry in Bruswick, Woodbine, & Fernandina Beach. Superior carpet & upholstery cleaning. For thirty years, Chem-Dry has been at the forefront of the carpet and upholstery cleaning industry with innovative equipment and powerful cleaning solutions. Prolong the life of your carpets and upholstery with routine cleaning. Massey's Chem-Dry professional technicians are trained to deliver top-quality service at an excellent value. Ask today about the benefits of Hot Carbonating Extraction, available only from Chem-Dry. Enjoy the many advantages of choosing Massey's. Trust your carpets and upholstery to Chem-Dry.
Brian was on time and did a very thorough job, all for a very fair price. He and his company exemplify true professionalism. Look no further, this is the company you want and need.
Description of Work: clean and deodorize carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lee P.
12/2018
5.0
carpet cleaners
 + -1 more
They called ahead, showed up on time. The carpet was even returned that same week when I explained that I would have extra help around the house on a particular day to help replace the carpet under a large, heavy bed. And, they were pleasant. I would recommend them.
Description of Work: I needed an oriental carpet removed and cleaned off site.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MICHAEL L.
06/2018
5.0
carpet cleaners
 + -1 more
Massey's was quick to schedule the appointment, showed up on time, did the work thoroughly and professionally and the price was reasonable. You can't ask much more than that in a business and I will definitely call again for future cleaning jobs.
Description of Work: I had 2 bedrooms and a hallway cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Nancy F.
12/2017
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Technician did a great job on all!
Description of Work: Cleaned 3 carpets, 2 sofas and a chair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Virginia F.
10/2017
4.0
carpet cleaners
 + -1 more
I was hoping for a better outcome for the loveseat and sofa but it still looks good. Carpet in the sunroom smells and looks so much better there was leaking from Irma and that was addressed very well.
Description of Work: Clean the carpet in my sunroom. And also clean the upholstery on love seat and couch in living room.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Drue A.
10/2017
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Did a great job. Arrived on time and was pleasant.
Description of Work: Cleaned carpet and a large sectional sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rosemary P.
08/2017
5.0
carpet cleaners
 + -1 more
Work was done on time and with great results. I will definitely use this company next time we need carpets cleaned.
Description of Work: We had three rooms of carpets cleaned. Also had pet smell application done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Maryanne V.
12/2016
5.0
carpet cleaners
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paula G.
03/2016
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: This was my first time using a Chem-Dry service provider. Brian was professional and went out of his way to ensure the job was done on short notice.
Rating Category
Rating out of 5
Yes, I recommend this pro
Lesley G.
01/2016
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
Yes, I recommend this pro
Richard H.
10/2015
5.0
carpet cleaners
 + -1 more
Tom arrived right on time. He explained the cleaning process and answered all my questions. Carpet was dry in less than two hours. I will recommend this company to all my friends.
Description of Work: Cleaned carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Pamela H.
10/2015
5.0
carpet cleaners
 + -1 more
Brian arrived promptly, got to work immediately after reviewing for pricing. Price was very reasonable. He explained clearly what he would do and did it. He said 2 hours and that was the approx the length of time it took. Very professional extremely polite. I would recommend his company to anyone.
Description of Work: Cleaned four bedroom carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Bob M.
06/2014
5.0
carpet cleaners
 + -1 more
It went well-he arrived on time went to work and promptly cleaned the carpet. One spot was vary dirty and he cleaned it with no problem. I considered the price reasonable and recommend him to others. Had I not liked his service, I would not respond due to Angie's policy of providing the name of person, to the firm involved, that reported a bad experience.
Description of Work: Clean carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
James T.
02/2014
2.0
carpet cleaners
 + -1 more
I had used Massey's a couple of times back in the 1990's on the original carpets in this house and was very pleased with the results and the Chem-Dry process.(I believe the business owner did that work.) I therefore had high expectations of similar quality this time. The results were very disappointing. I found black dirt residue left in many corners and edges of the tile floor, which I had to clean up. Also, I don't think the technician vacuumed any of the carpet with the "professional grade vacuum"...he just sprayed the cleaning solution, buffed it in, and raked the pile. Although I think the Chem-Dry process is superior to the steamer type cleaning, I most likely would not use Massey's again. Unfortunate, because my previous experiences had been excellent.
Description of Work: I engaged Massey's Chem-Dry to clean all the carpets and the porcelain ceramic tile in my home.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$337.25
Response from Massey's Chem Dry Carpet Cleaning
[member name removed], I am sorry to hear that you had a bad experience with our company. We strive to provide quality carpet / tile cleaning and pride ourselves with a job well done and satisfied customer. I am not sure why I am just now seeing this review & truly wish we had been made known of the unsatisfactory service. We would have made up for any mistakes, or missed areas, if we would have had the chance. Sometimes technicians miss things and for that we are truly sorry. We would like to have the opportunity to clean for you again in the future. If we can be of any service to you please let us know. Thank you Heather Massey Secretary/Owner
Melissa B.
11/2013
5.0
carpet cleaners
 + -1 more
Had 3 rooms of carpet cleaned. Job was very professional! Carpet looked great! Very afforadable. Would use again.
Description of Work: Cleaned 3 rooms of carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
shannon S.
11/2013
5.0
carpet cleaners
 + -1 more
The entire process was a pleasant experience with these guys. There was stains on my carpet I didn't think could come out and Massey got them out. The gentleman who actually done the cleaning was very nice and easy to talk to.
Description of Work: Massey's came out cleaned three bedroom, hallway and staircase all under $120. They showed up when they said they would and was very neat and tidy. These guys done a fantastic job my carpet looks almost new again. I loved their work and will be doing business with them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Jerome E.
10/2013
5.0
carpet cleaners
 + -1 more
The gentleman showed up on time and did a great job on the carpet. He even took away the soiled water, instead of dumping it in the street in front of our house.
Description of Work: Clean the carpets in six rooms in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Adam K.
10/2013
5.0
carpet cleaners
 + -1 more
Well done and a pleasant experience for a first time user of their services.
Description of Work: Professional and prompt and effective cleaning of living room oriental carpet. Removed pet stains and odors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jon P.
08/2013
5.0
carpet cleaners
 + -1 more
Showed up little early and took extra time to make sure the Missus would be happy. We love these guys!!!
Description of Work: Cleaned light color rug that gets lots of wear. Made it look like new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Jon P.
03/2013
5.0
carpet cleaners
 + -1 more
Have used the Massey cousins ( Brian & Chris) for years and always more than just satisfied! They treat their customers like family (the good kind) and our home like "Downton Abbey". Their service is outstanding and they offer emergency husband saving like today when I came in from planting azaleas and forgot to take off my shoes before the light color carpet. Don't tell Miss Marie as she'll never know now.
Description of Work: Cleaned heavily tracked light colored master bedroom carpeting and several area rugs that brought them back to new condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
marylynne B.
03/2013
5.0
carpet cleaners
 + -1 more
I called on Wednesday and Brian gave me an estimate based on square footage of $150. We set up an appointment for cleaning the carpets on Thursday. The technician (Will) called before the appointment and said the previous job took longer than expected. He would arrive within the next 30 minutes. He arrived in about 20 minutes and started on the job right away. Very professional and good work ethic. We have 2 small dogs who go in and out the back and side doors and track in sand, mulch and dirt. I had these carpets steam cleaned less than two years ago and they were looking dirty again. The dry chem cleaning did a great job and the carpets look clean and fresh. The actual cost based on measurements was $154 so the original estimate was right on! I will use this company again for carpet cleaning in the future.
Description of Work: Berber carpet cleaned in whole house. Old carpet (about 15 years old).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Laura S.
08/2012
5.0
carpet cleaners
 + -1 more
I was absolutely satisfied with the services that I received. I would use them again in the future.
Description of Work: I used Massey’s Chem-Dry Carpet Clng for cleaning carpet in the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Brad D.
02/2012
5.0
carpet cleaners
 + -1 more
The pricing was reasonable and they seem to be better because of the chemicals they use. We were able to walk on the carpet sooner than with other steam carpet cleaners. They quoted the price in advance and the quality of work was great. I will use them again in the future.
Description of Work: I used Massey's Chem-Dry Carpet Cling for carpet cleaning in my living room and bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
07/2006
5.0
carpet cleaners
 + -1 more
Massey's Chem Dry is very trustworthy and honest. I would refer them to others. The owner is the one that does the actual work, and he is amazing. I love how my carpets end up looking.
Description of Work: Massey's Chem Dry cleaned the carpet in three rooms.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning
FAQ
Massey's Chem Dry Carpet Cleaning is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Massey's Chem Dry Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Massey's Chem Dry Carpet Cleaning does not offer free project estimates.