We are a local family owned business and we specialize in improving your home from the exterior and our mission is to provide the highest quality home improvement products and services at the absolute best market prices along with educating you on your home!
Business highlights
11 years of trusted experience
Services we offer
We Specialize on Improving your home from the exterior providing you with the absolute best market value and providing you with teachings about your home, bringing new curb appeal and bringing life back into your home. Some of the products we specialize in, are: -Windows -Doors -Fiber-cement siding/Vinyl siding -Gutters -Roofing All our products come with a Double Lifetime Warranty We as well offer financing on any of our products
Services we don't offer
storm doors, storm windows, repair work, work for people who don't own their home, out of state work
The installation went very well and turned out even better than expected. I had expected to get the exterior trim capped on all windows, but almost all of the windows already had PVC trim so they could leave the intricate edges exposed. One window was wood so they replaced the original trim with PVC to keep all windows the same. The crew spent all day at the house but minimized the time spent inside. They cleaned up after themselves when complete. I had already paid the bill when I noticed some minor problems with the install. I called Universal and a crew was back out within three days to make any corrections. I am very happy with the final installation.
Description of Work: Replaced 14 windows on the front (south side) of my home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Universal Windows Direct of Atlanta
Thanks [Member Name Removed] for your business and great detailed review. Sincerely Eugene Popov
Lisa S.
06/2018
5.0
replacement windows
+ -1 more
Eugene and the Universal Windows crew did an excellent job with our window replacements. After interviewing a few different companies to replace our entire home, I found Eugene to be the most helpful and reasonable. He made some great design suggestions that I had not previously considered that turned out to be fantastic improvements to the exterior of our home. The install crew was also super friendly and did a great job. I highly recommend the Universal Windows team!
Description of Work: Entire home's windows replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Leo D.
07/2017
5.0
replacement windows
+ -1 more
Excellent. Eugine and his guys were professional from start to finish. Showed up on time, worked hard, and left my place immaculate. Will use again. I interviewed about 10 companies. UWD's proposal was the most thorough. Great value for the price. I highly recommend.
Description of Work: Universal Windows Direct replaced 40 windows and aluminum wrapped my sills and trim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Universal Windows Direct of Atlanta
Thank you for this wonderful review [Member Name Removed]!
Jacqueline W.
05/2017
5.0
replacement windows
+ -1 more
We solicited quotes/presentations from 3 window companies with similar products to replace 20 windows in our 25 year old house. Eugene worked with us to provide a competitive bid from Universal Windows Direct and earned our business. They did a great job from start to finish with communication, installation process and follow-up after job completion. Eugene (the owner) came by and personally checked every window to make sure everything functioned properly and to make sure we were happy with their work. The house is much quieter with the new windows and more energy efficient as well. We are pleased with Universal Windows Direct and will definitely recommend them to others.
Description of Work: Replaced 20 windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Ken M.
03/2017
5.0
replacement windows
+ -1 more
Very good customer service. From salesman to installer to office manager. Excellent quality windows, very happy with final results. Highly recommended.
Description of Work: Replaced 30 windows and installed patio door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$15,000
Jim S.
09/2016
1.0
gutter repair
+ -1 more
They started on June 6 and now it's September 28 and the house still is not done. They kept leaving the house to do other jobs. Would not recommend this company.
Description of Work: They installed 25 windows and siding
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$30,000
Kriss I.
09/2016
5.0
replacement windows
+ -1 more
Excellent service by Eugene Popov! Very good quality replacement windows for your home improvement projects! It took only 10 days from ordering to the installation day! Eugene was in contact with me all the time to keep me updated on the status of the order, delivery, installation and final inspection afterwards! I will totally recommend Universal Windows Direct to every homeowner!
Description of Work: replacement windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,750
Lisa D.
08/2016
5.0
replacement windows
+ -1 more
Universal Windows Direct of Atlanta is a company you can count on. They showed up on time for our initial appointment, the installers came when scheduled and Eugene, the owner, came by later that day to make sure that we were completely satisfied with everything. All in all it was a seamless process and we now have a beautiful replacement picture window in place. I highly recommend this company.
Description of Work: Replaced a picture window that had wood rot and had lost it's gas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
John R.
07/2016
5.0
replacement windows
+ -1 more
Gene, the owner, made a presentation and measured all of my windows to provide a quote. I am impressed by the product and pricing is competitive. Unfortunately, other repairs have had to take priority and I have not been able to hire them to complete the work.
Description of Work: Replace 50+ year old windows
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Ron A.
04/2016
5.0
replacement windows
+ -1 more
We had 12 windows replaced. The crew arrived early and did a great job. They went the extra mile by staying and helping to be sure the blinds would go back up. We love the windows so far. It was quieter last night. Eugene came by to be sure everything was just right. I'd buy from them again.
Description of Work: Replaced 12 windows on the back of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,550
Response from Universal Windows Direct of Atlanta
Thank you [Member Name Removed] for your business
Lavetta M.
01/2016
5.0
doors
+ -1 more
unknown
Description of Work: They showed up on time and their work was excellent. Very nice to deal with.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Universal Windows Direct of Atlanta
Thank you [Member Name Removed] for your feedback. It was pleasure working with you on your window project and looking forward to do the couple of windows left in the basement area. Regards Eugeniy Popov
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Gutters,
Siding
FAQ
Universal Windows Direct of Atlanta is currently rated 4.6 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 10:00 AM - 6:00 PM
Universal Windows Direct of Atlanta accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Universal Windows Direct of Atlanta offers free project estimates.
Yes, Universal Windows Direct of Atlanta offers eco-friendly accreditations.
Yes, Universal Windows Direct of Atlanta offers a 10% senior discount.
No, Universal Windows Direct of Atlanta does not offer emergency services.
Yes, Universal Windows Direct of Atlanta offers warranties.
Universal Windows Direct of Atlanta offers the following services: We Specialize on Improving your home from the exterior providing you with the absolute best market value and providing you with teachings about your home, bringing new curb appeal and bringing life back into your home. Some of the products we specialize in, are: -Windows -Doors -Fiber-cement siding/Vinyl siding -Gutters -Roofing All our products come with a Double Lifetime Warranty We as well offer financing on any of our products
storm doors, storm windows, repair work, work for people who don't own their home, out of state work