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Sundial Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

At Sundial Plumbing we pride ourselves on providing top-notch plumbing services for both residential and commercial properties. With over 75 years of experience in the industry, our skilled team is dedicated to delivering quality workmanship, transparent pricing, and exceptional customer service. Whether you need a minor repair or a complete plumbing overhaul, we’re here to help! Our Services: Residential Plumbing- From leaky faucets to full bathroom remodels, we handle all your home plumbing needs. Commercial Plumbing - Expert solutions for businesses, ensuring minimal downtime and efficient service. Drain Cleaning - Say goodbye to clogs! We use advanced techniques to keep your drains flowing smoothly. Water Heater Services - Installation, maintenance, and repair of both traditional and tankless water heaters. Emergency Plumbing - Available 24/7 for those unexpected plumbing disasters—because we know they can’t wait. Sewer Line Services - Comprehensive inspections and repairs to keep your sewer system functioning properly.

Business highlights

80 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

• Residential Plumbing: Installation and repair of fixtures like sinks, toilets, and showers in homes. • Commercial Plumbing: Providing plumbing solutions for businesses, including larger systems and fixtures. • Drain Cleaning: Clearing clogs and ensuring proper drainage in pipes and sewer lines. • Pipe Repair and Replacement: Fixing leaks or replacing old or damaged pipes to prevent water damage. • Water Heater Services: Installation, maintenance, and repair of traditional and tankless water heaters. • Emergency Plumbing: 24/7 services for urgent plumbing issues like burst pipes or severe leaks. • Sewer Line Services: Inspections, repairs, and replacements of sewer lines to maintain proper waste flow. • Fixture Installation: Installing and upgrading plumbing fixtures and appliances for efficiency and aesthetics. • Backflow Prevention: Ensuring systems are in place to prevent contamination of the water supply. • Remodeling Services: Assisting with plumbing needs during home renovations or additions.

Services we don't offer

Sundial does not work on septic tank pumping, fire protection systems & lawn irrigation systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.349 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
6%
3
8%
2
4%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 26-49 of 49 reviews

Kim Povilaitis (Kimmy)
10/2024
5.0
Google Review
Had a leak inside that 2 other plumbing companies could never get it repaired correctly. So on the 3rd leak I call Sundial. Great customer service and the technicians are very professional and knowledge. They had the problem solved that day and it has now not leaked again. And the pricing is extremely fair as well. I will be recommending them to all my family and friends.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sundial Plumbing
Thank you so much for your kind words! We're so glad we could finally resolve the leak for you when others couldn’t. Our team is dedicated to delivering professional service, and it means a lot to us to hear that you were satisfied. We truly appreciate your recommendations and look forward to assisting your family and friends in the future. If you need anything else, just let us know! Bruce Phillips, President

Betsy Wild
10/2024
5.0
Google Review
We had Sundial Plumbing come and do a sewer scope on a house we were thinking about buying. While they were doing the inspection we mentioned that the garbage disposal wasn’t working, so he took a look at that too. Turns out it was just clogged and stuck, as the old owners didn’t take good care of it. The technician cleared out the debris and got it working in no time! He really made the extra effort. Such a relief to not have to pay for a new disposal! Very professional and expert service. Will be using and recommending them from now on!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sundial Plumbing
Thank you so much for your fantastic review! We’re thrilled to hear that our technician was able to help with both the sewer scope and the garbage disposal issue. It’s always great to know we can make a difference, especially when it saves you from extra expenses. We appreciate your recommendation and look forward to assisting you again in the future. Welcome to the Sundial Plumbing family! Bruce Phillips, President

Jessica Barton
09/2024
5.0
Google Review
I used Sundial to repair a leak under my driveway. Morgan was honest, helpful, knowledgable and friendly. Once the leak was located and the repair scheduled, the work was completed and cleaned up in a morning, and the price was in line with what I expected from my research. Afterwards, Sundial called to ensure that the repair had been completed to my satisfaction. Everyone I spoke with was very pleasant and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sundial Plumbing
Hello Jessica - thank you for taking time to post a review for Morgan and for Sundial. We are pleased you are happy, and are grateful to have you as as customer! Bruce Phillips, President

Tom LePore
07/2024
5.0
Google Review
Contacted Sundial for a leaking PRV valve. They said they could come by next day between 12 and 4. At 1145 I got call saying they were on the way. Sean arrived about 40 minutes later. I explained issue and he had the part on the truck and the part was swapped out. Fair pricing, fast courteous service and a professional attitude. I would highly recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sundial Plumbing
Hi Tom - thanks for taking time to post a review and recommendaton for us. We are pleased that you are happy and are grateful for your business! Bruce Phillips, President

Ronna Marcus
06/2024
5.0
Google Review
The technician was prompt, professional and very knowledgeable. He answered all my questions and explained things so I would understand. Definitely would call Sundial again!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sundial Plumbing
Hello Ronna - thank you for taking time to post a review for us and our team. We are grateful that you trusted us to take care of your plumbing issue, and appreciate your business! Bruce Phillips, President

Gary M.
08/2017
5.0
plumbing
  + -1 more
.
Description of Work: I used Sundial Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan F.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas C.
11/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ALEXANDER S.
08/2015
5.0
plumbing, water heater repair
  + 0 more
great work
Description of Work: fixed broken pipes from water heater, under slab

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Katherine S.
07/2014
1.0
plumbing
  + -1 more
.
Description of Work: We had a leak occur in the copper plumbing and had them come out to repair it prior to June. Then, in June, another leak occurred in the same section of pipe. We called for service and the man came out “after hours” as the water was doing a lot of damage. He looked at the leak and stated that we would have to replace all of our copper pipes to correct the problem. He told us that when the pipe was installed, some of the welding material go into the system and corrupted the whole system. He wanted us to decide then and there what we would do. We told him we were going to research this and let them know. He said he would contact us the next day, which he did. This was a Sunday. We had then consulted with two people who said this was an outrageous assessment and said we were being lied to just to get the business. Subsequently, we had other plumbers in to assess the situation and they all told us the tech from Sun Dial out and out lied to us. Also, the previous visit was way overpriced as we found out later. This is not a reliable or trusted company!!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$585

Response from Sundial Plumbing
Thank you for your feedback received on July 31, 2014. All customer feedback is valued and important to us. We at Sundial Plumbing Services are molded by all input we receive. Sundial’s flat rate pricing came about over a 20 year study of job tasks, direct and overhead costs. The pricing is in a book which is copyrighted and open for your review while technicians are on your job. Upfront, all customers know the scope of work and costs before work begins. This concept is the most important service we offer and the most difficult part of employee training and implementation. By offering the firm work/scope price upfront, you are afforded complete control and respect for your resources. When multiple leaks occur in copper piping, Sundial recommends a full re-pipe. Such in your case, it was discovered that the copper pipe leaks could be dissimilar metals, acid flux or electrolysis which could and does often result in pipe breakage or erosion. Sundial maintains a mission statement that is a strong and vibrant tool for use in decision making. We believe it is one of the many things that sets us apart from others. Sundial’s goal is to provide the best products, at the best price with the best service. The best practice techniques that are referenced are Sundial standards and also industry-wide best practice standards used in whole house re-pipe installations. [Members Name], it is our hope that you have chosen to transact business with reputable licensed contracting companies for the assessment you referenced. We invite you to come by and visit our office, see our operation, meet our managers and discuss any further concerns you may have. Sundial will continue to maintain integrity in providing true solutions for all plumbing repairs and thank you for giving us the opportunity to serve you.

AMY M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They repaired a leak and installed a pressure valve. They also replaced a disposal. The disposal replacement was $150 less than other plumbers! Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mark P.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Fixed pvc pipe to the evaporation unit on upstairs AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Chris K.
01/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced a defective

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Jane P.
11/2011
1.0
plumbing
  + -1 more
The actual installation was fine but the price and the followup with Sundial customer service was not acceptable in this situation.
Description of Work: In July 2010 Sundial installed a new water heater which, according to them, was top of the line - Rheem Fury Natural Gas tank with a 6 year warranty on parts and tank. In November 2011 (15 months later), the tank began to leak and was found to be faulty and therefore had to be replaced. Obviously it was rather an emergency since there was water all over the basement floor, so I told them to go ahead and replace the tank. It took one plumber one hour to complete the job at a charge of $598.00. Even though the tank was only 15 months old neither Rheem nor Sundial were willing to give me a break on the labour cost. I was told by other plumbers that $600 for labour only in this situation was outrageous. Sundial are still trying to get remuneration for me from the supplier but, if you ask me, Sundial is the one who should ante up. I will not use them again as I feel that they are way overpriced and unwilling to provide good customer service.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$600

Response from Sundial Plumbing
We sincerely emphathized with your displeasure at incurring labor expenditures for the warranty water heater replacement. So much so, we personally initiated contact with the manufacturer and supply house to negotiate an exception on your behalf. We thank you for your patience and with the assistance of the manufacturer and plumbing supply house a $200.00 check had been procured on your behalf. Our job is always enjoyable but particularly so when clients are truly helped. Sundial Plumbing is devoted to problem solving and is always available 24hours a day, 7 days a week.

Larry G.
09/2011
5.0
plumbing
  + -1 more
I was extremely satisfied.
Description of Work: The very professional plumber came promptly when he was scheduled and immediately diagnosed the problem, but the solution was something I could do at very little expense rather than pay the minimum fee for any work to be done. This diagnosis was extremely helpful and I will contact this firm when I again need a plumber as well as recommend this firm if anyone else needs a plumber. LRG

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNNE F.
08/2011
3.0
plumbing
  + -1 more
I should have checked around to see what it costs, but I paid $600 to have it put in. When I started using it it was leaking so they had to send someone else out to fix it. I had no idea they were so over priced, I was disappointed in that and wouldn't use them again. They were on time and responsive, they came that day.
Description of Work: Sundial Plumbing replaced a garbage disposal.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Response from Sundial Plumbing
Unfortunately, some service calls do not transpire as we would like. We are most apologetic that there was a leak on the installatin of the garbage disposal. We performed thousands of repairs each year and rarely is there a leak. Whenever there is, we are responsive and accountable for our craftsmanship. Sundial Plumbing is in our twelfth year of business and have documented over 47,000 satisfied customers. Your input is valued and appreciated and as a result, fundamental, administrative and technical training changes have been made as a result of your posting. Thank you!

Howell L.
12/2010
5.0
plumbing
  + -1 more
Excellent company from start to finish - they followed up via the phone - sent a thank you card - very responsive
Description of Work: Found and repaired two leaks that 4 other plumbing companies did not bother to find! Excellent work and very professional - we have used them again and I have recommended them to many co-workers and neighbors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Maria P.
09/2010
3.0
plumbing
  + -1 more
The person answering the phone and the technician that came to give the quote both were professional and helpful. The tech even used shoe covers in the house. I needed a faucet connected and a disposal installed. The price quoted was $598. I felt the price was too high and did not use their service. I found another plumber that charged me $225 for the same work.
Description of Work: For a kitchen remodel the company was contacted for a quote.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Amanda M.
02/2010
5.0
plumbing
  + -1 more
Sundial was professional, courteous, and very clean. The worker who was originally scheduled to do the work was pulled away to another job, so he personally introduced his replacement to me at the start of the job. The worker covered his shoes each time he entered the house and removed them each time he left. He worked efficiently, and the price was less than half of that of another plumbing company that is very well advertised in the area.
Description of Work: Installed gas line from one side of the house to another to hook up to new gas oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sandy B.
09/2009
5.0
plumbing, water heater repair
  + 0 more
Obtained 2 quotes and Sundial was the lowest and had a wonderful warranty. Neither company had an Energy Star Water Heater in inventory. The Rheem Energy Star Hot Water Heater had to be ordered from the company. It was ordered on August 21, 2009. It was manufactured that same month. It was installed on September 3, 2009. During the interim my old hot water heater was making a lot of strange noises and the water pressure was erratic so I was concerned about the time that I had to wait. I was delighted when Sundial called to tell me that my hot water heater had arrived and could be installed the next day. Danny White did the estimate and was the primary installer.
Description of Work: Replaced a 15 year old water heater with an Energy Star Hot Water Heater with a 12 year warranty. Also replaced the Pressure Regulator Valve which was causing problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,661.56

Monica H.
09/2008
2.0
plumbing
  + -1 more
The "technician" arrived 3 hours past expected arrival time and merely took the make and model # of the water heater I had that I wanted installed. I could have given that over the phone. Was told I would receive an estimate by the end of the day. Nope. Regarding professionalism, he kept telling me about which clubs he went to and which nights to dance. I don't know why. I just wanted an estimate for the water heater installation. He had very little understanding of the problem.
Description of Work: Called for an estimate on installation of a tankless water heater.

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0


FLORRIE F.
11/2007
3.0
plumbing
  + -1 more
The 2 technicians looked at the problem and said they could repair it but would need to go out and purchase a part. They gave me an up-front estimate of $394.70, which seemed steep to me but I thought maybe the job was more complex than it looked and would take a long time or that the part was hard to find or expensive, so I signed the paper. From the time they first arrived to the time they left after the job was complete was less than two hours. They didn't show me the new part or tell me how much it cost. After they left, I called the office and asked for an explanation for the high cost of what seemed to be a quick repair of a small piece of pipe. I was told that the service manager would call me back. I called her back the next day and after a polite conversation she reduced the charge by $25.00. She said they base their charges on "averages" rather than time and materials. $370.00 still seems like a lot for what seemed a quick and uncomplicated job.
Description of Work: Replaced a broken piece of pipe attached to the drain stopper device in the bathroom sink. Advised me not to use Drano-type products because they can damage pipes.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$370

NANCY S.
10/2007
5.0
plumbing
  + -1 more
They came out the same day, they promptly did the work, the plumber was polite, and the charge was very reasonable.
Description of Work: Found the problem and fixed the inner parts of the toilet tank. Also, untangled the pull out sprayer of our kitchen faucet, which had become snagged on lines during a previous repair by another company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

BRENDA G.
09/2007
5.0
plumbing
  + -1 more
The guys are very polite and professional as well as friendly. The guy who came out the last time turned what I thought was a major problem into a minor problem, Then he didn't even charge me anything. I would highly recommend him to anyone looking for an honest plumber.
Description of Work: Sun Dial Plumbers repaired a leaky drain valve on the hot water heater in our 4 bedroom/2 bath home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

2255 McCollum Parkway, Suite 500, Kennesaw, GA 30144

https://www.sundialplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Excavating

FAQ

Sundial Plumbing is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sundial Plumbing accepts the following forms of payment: Check
Yes, Sundial Plumbing offers free project estimates.
Yes, Sundial Plumbing offers eco-friendly accreditations.
No, Sundial Plumbing does not offer a senior discount.
Yes, Sundial Plumbing offers emergency services.
Yes, Sundial Plumbing offers warranties.
Sundial Plumbing offers the following services: • Residential Plumbing: Installation and repair of fixtures like sinks, toilets, and showers in homes. • Commercial Plumbing: Providing plumbing solutions for businesses, including larger systems and fixtures. • Drain Cleaning: Clearing clogs and ensuring proper drainage in pipes and sewer lines. • Pipe Repair and Replacement: Fixing leaks or replacing old or damaged pipes to prevent water damage. • Water Heater Services: Installation, maintenance, and repair of traditional and tankless water heaters. • Emergency Plumbing: 24/7 services for urgent plumbing issues like burst pipes or severe leaks. • Sewer Line Services: Inspections, repairs, and replacements of sewer lines to maintain proper waste flow. • Fixture Installation: Installing and upgrading plumbing fixtures and appliances for efficiency and aesthetics. • Backflow Prevention: Ensuring systems are in place to prevent contamination of the water supply. • Remodeling Services: Assisting with plumbing needs during home renovations or additions.
Sundial does not work on septic tank pumping, fire protection systems & lawn irrigation systems.

Contact information

2255 McCollum Parkway, Suite 500, Kennesaw, GA 30144

https://www.sundialplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM