I had excellent service from them. They were great and they follow up. They were very competent in their installation. The salesman was very competent. It was a very pleasant business experience. They were very knowledgeable and were able to answer any questions I had about it and that was the last I saw them.
Description of Work: They came in and they installed the tub, hook it up and made all the adjustments so that it works fine.
Rating Category
Rating out of 5
Yes, I recommend this pro
$4,000
Joe S.
06/2014
5.0
electrician, plumbing
 + 0 more
Purchase price negotiation requires some caution and foreknowledge, similar to shopping for a car. After contacting a number of companies we judged Safe Step to offer the best product, with a national support network in case of warranty issues. The installation staff was very professional and installed a separate electrical ground fault line and water lines for the tub. It has proven to be everything promised, with both water and air massage and other amenities. Another critical factor is that it has a low step in height, as one of us cannot lift our legs very high. We are extremely pleased, although we subsequently had to get a larger water heater and gas line to provide adequate hot water. I recommend having at least a seventy-five gallon water heater, which is what we now have. With an legitimate doctor's prescription the cost may be tax deductible. One of us cannot safely enter/exit a normal tub and needs the therapy benefits as well.
Description of Work: Provided and installed walk-in bathtub.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
DeAnna L.
09/2010
5.0
Uncategorized
 + -1 more
The man was knowledgeable, low-pressure, and patient. He gave me a really good deal. Then, he also not only gave me his office number, but his personable mobile number as well. We wanted them to come on a Saturday, and they accommodated that. The gentlemen were very professional. We were overall very impressed with them. They seemed so sincere with wanting to install it to our specifications.
Description of Work: They came to our house for a consultation. They placed the order and called when it came in. We installed the bathtub on a Saturday.
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Service Categories
Plumbing,
Kitchen and Bath Remodeling,
Electrical
FAQ
Safe Step Walk In Tub Co is currently rated 5 overall out of 5.
No, Safe Step Walk In Tub Co does not offer free project estimates.
No, Safe Step Walk In Tub Co does not offer eco-friendly accreditations.
No, Safe Step Walk In Tub Co does not offer a senior discount.
No, Safe Step Walk In Tub Co does not offer emergency services.
No, Safe Step Walk In Tub Co does not offer warranties.
Safe Step Walk In Tub Co offers the following services: Walk in tubs & showers