PLUMB IN TIME PLUMBING SERVICE INC

The inspector wouldn't approve the installation because they put the flue pipe and elbow on backward. They had to send someone more reliable to come do it. Sub-contracted by Home Depot. The manager was hard to deal with. The people who came out were nice and pleasant, but didn't install properly.

It was a horrible experience. It took them four visits. Each time they sent someone different. The first water heater they put in didn't work. The next visit after I told them it didn't work, they didn't even bring a replacement. After visits were scheduled more than a week in advance, they still would call me the night before and tell me that they couldn't make it and needed to reschedule. The first response I got from them when the first water heater they installed didn't work was that it wasn't their problem and I would have to call the manufacturer's number listed on the heater. Each of the plumbers they sent was professional and respectful, but the dispatch people lied to me about when they could get there and sent them out without the proper information, equipment and so on. I emphatically discourage other members from getting mixed up with these people.

Ever since I would call and they would give me time frames for someone to show up. One day I waited for 4 hours and I left when I assumed they weren't coming and then I got home to a message and said they had missed me. So I called them and they said they couldn't do it now. I finally called Home Depot and they called Plumb N Time and they still said they would call me to set the appointment and I still have not heard from them or seen them. This wasn't to be a big plumbing job. They have the worst attitude I have ever encountered. I have already paid the $40 through Home Depot for the service call.