Factory Direct Remodeling

We love our patio enclosure. The only issues was that they had to come out multiple times to fix things that to me looked messy. They did fix everything that we asked them to do.

Totally professional, from start to finish. Great experience.

They are slick at selling but offer delays, excuses and poor work. The price will always be better than others, and you pay for it with poor materials, communication and lack luster craftsmanship. We got a simple enclosed patio done, the wrong windows were ordered and delivered. The wrong size door was delivered. The wrong HAC mini-split was delivered. It?s as if nothing was documented properly and handed off. Every-time we call they don?t answer. They barely answered our emails. Of course when the work is done they show up immediately after to inspect and collect final payment. Just avoid them unless you want cheap work done at their pace.

The owners check in almost daily and assure everything is being done correctly. Itâ s what ever they can do to make me happy.

Job was done on time and as planned. When things didn’t go well, Michael ensured it was redone so that everything was perfect! Thank you!

Michael goes above and beyond to work with you until you re satisfied with your project.

Michael and his contractors were very pleasant to work with and did an outstanding job on our addition.

They were awesome in the beginning and awful in the end, in regards to support and the services promised

I interviewed several companies for this project. None came close to offering the complete project I needed. Other companies' bids were higher and offered incomplete projects. For example, one company offered no flooring or AC, yet their bid was 40% more than FDR. In fact FDR was the low bid. Usually I do not go with the low bid because often low bid means low quality. But not this time. FDR's low bid meant that they knew what they were doing. Although we experienced a few problems, FDR has always been very responsive and timely in addressing and fixing issues.

We love the room, but they took way too long (6 months) than we were told (6 weeks) to complete it. Some things were done very well and others very sloppy. We had to hire someone to come in and fix the sloppy work.

The were a few minor issues throughout the build, but the owner, Michael Laudette, personally took care of every single one.

Factory Direct Remodeling installed a patio enclosure for my home. I thought the contractor was very professional. He worked with me the on pricing. If I have any future projects, I will definitely give Factory Direct a call about the work.

Very Professional and co-operative.