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Appliance Dean

Appliance Repair, Appliance Repair - Small

About us

We love what we do and we aim to provide first class appliance repair service no matter what brand of appliances you have in your home or office. Keeping up with the latest technical advances through factory appliance service training and continuing education gives us the edge in completing appliance repairs with pinpoint accuracy. Educating our customers is highly important to us because it helps us to create the foundation for long term trusting relationships. Our service charge is a $50.00 flat rate. We will give you an estimate of the repair before we even begin our work and the service charge will be included in the estimate. We have a 100% money back guarantee on all of our work. Contact us now for all of your appliance needs! Additional email - deanfaw@yahoo.com. Additional contact name - Dean Fung-a-Wing.

Business highlights

14 years of trusted experience

Services we offer

Appliance repair.

Amenities

Warranties
Yes
Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.062 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 62 reviews

Robert M.
06/2017
5.0
appliance repair
  + -1 more
Great! they arrived promptly and diagnosed the problem quickly and made the repair necessary. He was very knowledgeable and had great customer service. We would definitely call him again for any future problems..
Description of Work: Dishwasher repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Kelli B.
01/2016
5.0
appliance repair
  + -1 more
He was professional and friendly. Very educated about appliance operation and repair. Explained problem and repair thoroughly.
Description of Work: Fixed my Kenmore dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jan N.
11/2015
5.0
appliance repair
  + -1 more
Dean was great. I was panicked oven would not be working for Thanksgiving. He was persistent and knew exactly how to fix. Thanksgiving saved!! Very polite, punctual, and knowledgeable. Highly recommend.
Description of Work: Dean had to rebuild a component of the circuit board of my oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
09/2015
5.0
appliance repair
  + -1 more
Called him to fix my drier. He quickly diagnosed the problem, repaired the drier, and all with a friendly and professional disposition. I will definitely call Appliance Dean next time I need appliance repair and would highly recommend him to anyone.
Description of Work: Highly recommend him! Great service, speed, and disposition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Dominic S.
08/2015
5.0
appliance repair
  + -1 more
The scheduling process went smoothly. Dean called when he was on his way to my rental property. I live out of state and he called during the repair to walk me through everything. Very polite and patient. Would recommend and will use again in the future.
Description of Work: Repaired dryer vent that was no longer working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

vinay B.
07/2015
5.0
appliance repair
  + -1 more
Very professional.Gave me a call that he was running late.Helped me understand the issues with the different appliance and what the issues were.
Description of Work: Repaired Refrigerator and cleaned the compressor coil of Sub zero

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

cathereine S.
06/2015
5.0
appliance repair, small appliance repair
  + 0 more
I got him through Angie's List. It's a one-man shop. He's clean and he's neat. He's on time and he does the job. He explains to you what he's doing and why he's doing it as well as what your options are on the repair. He's very thorough. He gives you options.
Description of Work: He repaired my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike and Kathy C.
05/2015
5.0
appliance repair, small appliance repair
  + 0 more
The cost was very reasonable. They were very good. We have used them three times. We have gotten the same guy all three times, and he was great. The work was completed very quickly. We like them a lot, they were timely about coming out, they came when they said they were going to come, and the price was reasonable.
Description of Work: We used Appliance Dean. They repaired our microwave, then they repaired our dishwasher twice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Diana F.
12/2014
5.0
appliance repair
  + -1 more
Everything went well. He was fine. He was great.
Description of Work: They fixed our washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lawrence T.
10/2014
5.0
appliance repair
  + -1 more
Terrific! Even though the ice maker was beyond repair, his clear communication and professionalism as well as reasonable pricing left me searching for something else for him to repair! And his clear explanations helped me in weighing options to replace the ice maker as well.
Description of Work: Worked on stand alone Scotsman ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jacqueline R.
09/2014
5.0
appliance repair
  + -1 more
The cost of repair was more than replacing the washer based in the life cycle of the machine. Dean was a pleasure to work with. He was polite, extremely knowledge and professional.
Description of Work: Whirlpool cabrio washer error code

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Guillermo S.
09/2014
5.0
appliance repair
  + -1 more
The owner of the company showed up and did an extremely good job with the fridge and washing machine. I would hire him in a beat again.
Description of Work: Fixed small leak in fridge and soap dispenser from washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Andi D.
08/2014
5.0
appliance repair
  + -1 more
Best appliance repair company ever. Period. Look no further than Appliance Dean. Dean is extremely professional and obviously loves what he does. He's knowledgeable about pretty much everything related to appliances. His prices are extremely reasonable. I'm never calling anyone else for anything appliance related, and plan to refer my friends and neighbors to him.
Description of Work: Installed a new Bertazzoni Gas range and inspected a water filter in an old basement refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JOANN K.
08/2014
5.0
appliance repair
  + -1 more
Dean was very professional. He called prior to the scheduled appointment to let me know he was on the way and to give me his expected arrival time. He was efficient and did a great job!
Description of Work: Replaced the main heating assembly, cleaned the dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Todd F.
08/2014
5.0
appliance repair
  + -1 more
Dean is the most knowledgable repairman I've ever hired. He was able to repair the electrical components in my oven which is not something most are able to do. He took the time to answer all of my questions and made sure everything was working perfectly before leaving. I will never use anyone else for our appliance repairs!
Description of Work: Repaired our wall oven after an electrical fire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Karen W.
07/2014
5.0
appliance repair
  + -1 more
Excellent service, extremely polite and friendly. Responded quickly to call and even accommodated work schedule by coming on a Saturday. I would highly recommend Dean for appliance repair.
Description of Work: Freezer had ice on the bottom and in the back. Appliance Dean came in with a steamer and melted the ice and unclogged the water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Robert M.
07/2014
5.0
appliance repair
  + -1 more
Debbie quickly responded to our request with several available times. We provided the model numbers and Dean was able to diagnose and obtain the parts before he arrived. Both were very clear about the cost both over the phone and after arrival. Dean arrived on time and fixed both issues in the same trip. We are very pleased and will use Appliance Dean again for any needed repairs.
Description of Work: Repaired a Thermador downdraft for a cooktop and repaired a Whirlpool microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Tony F.
06/2014
5.0
appliance repair
  + -1 more
Contacted him the morning of and Dean showed up that afternoon with the part. Arrived exactly when he said and repair took about an hour. very professional. I will use again.
Description of Work: replaced rubber seal on GE washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Nicole C.
05/2014
5.0
appliance repair
  + -1 more
Dean did a great job. The problem was not what he anticipated it was, but instead seemed to be the result of build-up on a valve that kept it from closing. The fix was just a cleaning and a recommendation for a product to keep the dishwasher clean in the future.
Description of Work: trouble-shooting and basic cleaning of leaking dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Brenda C.
05/2014
5.0
appliance repair
  + -1 more
It went very well. Dean was very knowledgeable and professional. He showed me where the leak was and made sure that there was no further leak prior to his leaving. He also gave me good advice regarding a washing machine...because it was very old and replacement parts would be either be nonexistent or very hard to find, he recommended not spending any money to repair it. I thought the price was a little high for a service call ($125); however, I did get a $20 discount for being an Angie's List member. I forgot to ask about the senior discount which would have saved me an additional $10. All in all, I would use Appliance Dean again and would recommend this company to friends.
Description of Work: Repaired dishwasher valve connection to stop a water leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Linda M.
05/2014
5.0
appliance repair
  + -1 more
I received a very fast responsive, he came prepared, worked very quickly, explained what he would do, showed me the part that he had replaced and explained the warranty. It was a thorough and professional job from start to finish and cost less than what the manufacturer quoted. I could not have asked for a better experience.
Description of Work: Repaired dryer that was not heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Ken P.
05/2014
5.0
appliance repair
  + -1 more
He did come and helped me out, but he told me it would be better to buy a new refrigerator. He was honest with me. I would use him again.
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard L.
05/2014
5.0
appliance repair
  + -1 more
Thoroughly professional. I called around noon, they arrived at 7 the same day and finished by 8 pm. Explained everything before and during repair, cleaned up, and we were back in business.Of note, it was the owner, Dean himself, who did the work. Incidentally, he called and let me know he was on the way. I got a simultaneous text message with a little app that showed me exactly where he was, right up to the time he parked outside. The whole experience was very impressive. I also received a discount for being an AL member and another for being an old f*rt. :) These people are in my phone now. I would definitely call again, and recommend them to anyone.
Description of Work: My clothes dryer stopped heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

constance R.
05/2014
5.0
appliance repair
  + -1 more
Excellent service. Called ahead of time to let us know he was coming. On time, repaired and reviewed all kitchen appliances.
Description of Work: cleaned out gas burners on stove to repair automatic ignition, reviewed dishwasher and let us know what would need to be done to repair it, adjusted refrigerator thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Donna V.
04/2014
5.0
appliance repair
  + -1 more
Dean was very professional and accommodating. I had originally made an appointment with another "non-Angies List" serviceman. After Dean contacted me and methodically went through the problem I was experiencing with the machine, I cancelled with the first serviceman. Dean arrived on-time and proceeded to repair the problem. I also received a $20 dollar discount for being an Angies' List member. I highly recommend Dean for any Kitchen or Laundry Room Appliance Repair.
Description of Work: Repaired Samsung Wash Machine. The machine was not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1(current)
    • 2
    • 3

Contact information

1254 Wincrest Ct NW, Kennesaw, GA 30152

www.appliancedean.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Appliance Dean is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Appliance Dean accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Appliance Dean does not offer free project estimates.
Yes, Appliance Dean offers eco-friendly accreditations.
No, Appliance Dean does not offer a senior discount.
No, Appliance Dean does not offer emergency services.
Yes, Appliance Dean offers warranties.
Appliance Dean offers the following services: Appliance repair.

Contact information

1254 Wincrest Ct NW, Kennesaw, GA 30152

www.appliancedean.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM