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Pinnacle Pool Services Inc

Pool and Spa Service, General Remodeling, Pool Sales Construction and Installation,

About us

Since 1996, Pinnacle Pool Services has been providing Atlanta pool owners with superior pool services. Our promise of quality service is backed by years of experience in the swimming pool business. This includes a background in pool construction, pool renovation, service, and repair. All of our courteous techs are constantly drawing on their depth of experience to keep your pool running well and handle any repairs quickly and efficiently to minimize any down time.

Business highlights

29 years of trusted experience

Services we offer

Pool Pump Replacement, Pool Closings, Pool Openings, Pool Repair, & Pool Maintenance.

Services we don't offer

Pool Renovations & Installations.


Accepted payment methods

American Express
MasterCard
Visa

Photos of past projects

Reviews

4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.7
Showing 1-13 of 13 reviews

Kristie F.
08/2019
5.0
pool cleaners
  + -1 more
I can't say enough about Greg. He is salt of the earth and Genuine. I bought a house in Atlanta with a really expensive and complicated pool. Greg came out and did the pool inspection before I bought the house. He highlighted everything wrong with the pool and helped me get a credit at closing from the Sellers's. Since I have moved in, everything he said that would break has broken. (I was hoping that it wouldn't). Greg has been responsive and courteous and supportive even coming out himself to document every single part of the pool so his team can support me moving forward. This is the pool company you want to use.
Description of Work: Serviced Salt water pool. Changed Cell and Fixed heater and plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Susan B.
05/2016
4.0
pool cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris M.
11/2015
5.0
pool cleaners
  + -1 more
I have lived in my home for about a year and half. This is the first pool I've had - so I was a bit nervous from day 1. the previous home owner had used Pinnacle Pools before - so I decided I would hire them to help get me started. They cleaned the pool weekly and I watched and learned. They knew up front that I eventually wanted to do it myself, and they were fine with that. I did take over the maintenance of the pool and things were going great. Unfortunately, the last few months have been costly. My pump went out, my salt cell board did as well. Now, the heater is gone. It was like everything was going all at once, and my home warranty wasn't much help - but Pinnacle Pools was. I called them on each and every occurance and they have been nothing more but wonderful. Greg will chat with you and provide you opinions that are fact based, not $ driven. They worked with my schedule, were very prompt and did an excellent job. I would highly recommend them for any service needs you may have.
Description of Work: Replaced Heater and Filter system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

mark C.
09/2015
5.0
pool cleaners
  + -1 more
My pool has never looked better. They work they do is well worth the cost every two weeks.
Description of Work: They come every two weeks to service my pool. They do what they say on every trip and have made caring for my backyard pool much, much easier. They balance the water, vacuum the pool and blow off the deck area. They also have done some other jobs like cleaning the filter and the salt cell. Each job they do is done well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Linda C.
12/2014
3.0
pool cleaners
  + -1 more
They were very polite. Their prices were reasonable but they did not actually do a good job in cleaning the pool. I didn't ask them to come back.
Description of Work: I used Pinnacle for the pool maintenance.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$100

John T.
03/2014
5.0
pool cleaners
  + -1 more
I am very happy with my pool and will certainly call PInnacle again. I actually reviewed 5 companies and selected them over the others based on responsiveness, price and professionalism.
Description of Work: They replaced our pump, salt system and several other small pieces of pool equipment. They also repaired some frozen pipes. They did a really nice job of power washing our pool with acid and repairing tiles. It looks lovely. The only negative is I didn't like that we had to have an electrician out who only said there was nothing wrong with our outlets. However the electrician was necessary and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

carrie E.
12/2013
5.0
pool cleaners
  + -1 more
We had several companies come out and fiddle with things to try and see what was wrong with our pool system. After giving them multiple tries at it,we gave Pinnacle a call. it took the owner little time to figure out what was wrong and it was fixed quickly. we have had no problems since
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mary L.
10/2013
5.0
home inspection, pool cleaners, remodeling
  + 1 more
Greg returned my initial phone call promptly to schedule the inspection, and he was flexible about scheduling. He conducted a thorough inspection and gave us a very detailed account of his findings during the walkthrough. It was a very educational experience, and he was happy to answer all our questions. He discussed different options for making repairs and their relative priority and projected reasonable time frame. He provided an email report of the inspection, itemized with estimates for repair costs for each item. Greg was very professional and personable. We decided not to buy the house partly based on his findings, and will use him again when we make an accepted offer on another house with a pool.
Description of Work: Inspected the pool of a home we considered buying, outlined alternatives for needed repairs, provided estimates for needed repairs, conducted a walkthrough to show us the inspection findings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Shea R.
09/2013
5.0
pool cleaners
  + -1 more
I have used Pinnacle for over a year now and I am very happy with their service. Their prices are competitive and they keep my pool running well and looking beautiful.
Description of Work: They service my salt water pool every week and perform any repairs that become necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Latrelle C.
09/2013
5.0
pool cleaners
  + -1 more
Greg (owner) had previously inspected my pool when I requested a pool inspectionas part of a home inspection. I emailed Greg over the weekend requesting service. He was upfront about the prices and likely number of visits needed to complete the job and that didn't change. I actually requested an additional visit and they complied. When I arrived home on Monday, someone was there working on my pool! It took about 4 visits to get my pool open, but they did a fantastic job. I couldn't have asked for more!!! I will definitely use again
Description of Work: Pool opening (pool had been closed 4-5yrs)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

David W.
07/2013
5.0
swimming pools
  + -1 more
It is a small company and they are very good, very personal and they seem to be doing a very fine job. Their price in comparison to others was very competitive with all the bids that we got.
Description of Work: We have worked with Pinnacle Pools in the back yard and the swimming pool updates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Travis G.
05/2013
5.0
pool cleaners
  + -1 more
Greg did the inspection on my pool before we purchased our home. He took his time to answer all of my questions and explained everything he was looking at during the inspection. I now use Pinnacle to service my pool. They show up on time and provide great service at a reasonable price. I'm very happy with their service and will continue to use them.
Description of Work: Pool inspection and bi weekly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

William G.
04/2013
5.0
pool cleaners, remodeling
  + 0 more
We had the work done and Greg was great. They have maintained the pool since. They have proved to be reliable and trustworthy. Here's the latest proof: When a circuit board went bad recently he could have sold us an expensive new board. Instead he researched that brand of board and found a common flaw in a connection joint. He repaired the joint for a tenth of what a replacement would cost. LOVE them!
Description of Work: We bought a new house in November. It had a pool -- our first. We were recommended to Pinnacle and found like everything else in the house the equipment needed a lot of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    5805 State Bridge Rd # 176, Johns Creek, GA 30097

    http://pinnaclepoolservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    General Remodeling,
    Pool Sales Construction and Installation,
    Home inspection

    FAQ

    Pinnacle Pool Services Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Pinnacle Pool Services Inc accepts the following forms of payment: American Express,MasterCard,Visa
    No, Pinnacle Pool Services Inc does not offer free project estimates.
    No, Pinnacle Pool Services Inc does not offer eco-friendly accreditations.
    No, Pinnacle Pool Services Inc does not offer a senior discount.
    No, Pinnacle Pool Services Inc does not offer emergency services.
    No, Pinnacle Pool Services Inc does not offer warranties.
    Pinnacle Pool Services Inc offers the following services: Pool Pump Replacement, Pool Closings, Pool Openings, Pool Repair, & Pool Maintenance.
    Pool Renovations & Installations.

    Contact information

    5805 State Bridge Rd # 176, Johns Creek, GA 30097

    http://pinnaclepoolservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM