About us
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.35 Reviews
Showing 1-5 of 5 reviews
kevin M.
03/2014
septic tank
+ -1 moreIt didn't.
Description of Work: Nothing, No call back from this 24/7 advertised service.
| Rating Category | Rating out of 5 |
|---|
Cheri D.
10/2012
septic tank
+ -1 moreI called to have the septic tank pumped. I had just bought the house and it had been unoccupied for 10 months. The estimate was $250.00. But they said I needed repairs, not pumping. The repairs went up and up and I started to get that and quot;single female on a used car lotand quot; feeling. I don't know anything about septic tanks, they had already dug up my yard, and the tank was empty, which surprised me since the paper work on the house filled out by the owner indicated it had not been serviced in 6 years. The septic tank men told me the contents of the tank might have evaporated. Bottom line, I don't know if all they told me was true or not - time will tell. In the meantime, I am going to get more educated about septic tanks!
Description of Work: The job was to pump the tank - estimated at $250 - 325. My tank is small so I was told it would be $250. No pumping, instead, many repairs to the 8 year old tank on an 8 year old house ended up costing $750. The previous owner later told me he never experienced any trouble with the tank so now I don't know what to think. Buyer beware, I guess.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$750
Allan S.
03/2012
septic tank
+ -1 moreThey arrived 2.5 hours late and I had to initiate the phone call to find out the reason. Overall, did a good job and cleaned up well. The supervisor/salesman over-sold 'extra's'. My 1,500 gallon tank was not cleaned in 16 years, so the $1,085 cost included a replacement "outlet tee" which was probably needed. The cost also included $365 worth of additive powders, to be applied by me over 6 months, which probably were not needed. I initiated a follow-up phone call in which they politely agreed to refund the $365.
Description of Work: After arriving 2.5 hours late, 3 men efficiently located, dug out, and opened the tank. 2 men then arrived to pump out the tank. Since there was not enough room in their pump truck for all the effluent, they had to leave and come back later that day to finish pumping out the tank, recovering it, and replacing the sod.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,085
Vincent P.
12/2011
septic tank
+ -1 moreto be.
Description of Work: This company promised an arrival time of "around 3PM. They showed up at 2:20PM. I was pleasantly surprised. The original call was for a pump-out service, but we discovered that my leach field pipe was clogged up and needed to be cleaned out. All in all, they finished the work in about 2.5 hours. The crew was very professional and courteous. When it came time to pay up, the crew leader gave me the price and the amount the check needed to be. I corrected him and told him that it should be $100.00 more and that we both made an error. Well, the next day, I was talking to a friend about the job and realized that " I " was the one who had made the math error. I called the company and explained the error. They were attending a funeral for a friend at the time but answered the call anyway and told me that I would have the $100.00 the next day. TODAY IS THE NEXT DAY, AND I HAVE MY $100.00 GIVEN TO ME IN CASH. WHAT A GREAT COMPANY.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$895
Margaret T.
07/2010
septic tank
+ -1 moreThis company provides great customer service. They give you an quote and stick by it. I would recommend them to anyone. The workers are polite and friendly and always willing to explain to you what they have done.
Description of Work: Dug through hard-packed earth down 4 feet to the old septic system cover (cement). Put in risers and new pvc pipes and pumped out system. Had to cut the roots of a tree that the builder planted right on top of the septic system. They came back a year later free of charge to clean the drain and clean out the old roots from the tree.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
Contact information
245 Clover Mill Dr, Jefferson, GA 30549
http://supersepticservice.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Plumbing
FAQ
Super Septic Service, Inc. is currently rated 4.3 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Super Septic Service, Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Super Septic Service, Inc. offers free project estimates.
Yes, Super Septic Service, Inc. offers eco-friendly accreditations.
No, Super Septic Service, Inc. does not offer a senior discount.
Yes, Super Septic Service, Inc. offers emergency services.
Yes, Super Septic Service, Inc. offers warranties.
Super Septic Service, Inc. offers the following services: Septic Tank Cleaning, Septic Tank Pumping, Septic Tank Service, Septic Tank Repair, Septic Tank Installation, Septic Tank, Septic System Cleaning, Septic System Repair, Septic System Installation, Septic Pumping, Septic Cleaning, Septic Maintenance, Septic Tank, Septic, Septic Installation, Septic Treatments, Drain Field Installation, Drain Field Repair
Contact information
245 Clover Mill Dr, Jefferson, GA 30549
http://supersepticservice.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AM