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KEITH PORTER INSULATION & FIREPLACE

4.6(
11
)

Fireplaces, Insulation, Gas Logs,

... +1 more

About us

Keith Porter Insulation, Inc. has serving the Northeast for over 30 years with all their insulation and fireplace needs.

Business highlights

50 years of trusted experience

Services we offer

We install all types of insulation, including fiberglass (in both batt and blown in forms), cellulose and spray foam insulation. When correctly installed, each type of insulation can deliver comfort and lower energy bills. We offer a variety of wood burning and gas fireplaces and the appropriate mantles and facings as well as fireplace accessories to finish your fireplace and give your fireplace a custom look to compliment anyroom.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.611 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
18%
3
0%
2
18%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.6
responsiveness
4.5
punctuality
4.8
Write a review
Showing 1-11 of 11 reviews
Grisela R.
02/2018
4.0
fireplaces
  + -1 more
The serviceman was polite and did his job. Customer service at this location leaves much to be desired as other reviews stated. Amount charged was more than amount quoted.
Description of Work: Routine fireplace inspection and service.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$200
Bobbye S.
01/2017
5.0
fireplaces, gas logs
  + 0 more
Very professional and answered all my questions. Thank you.
Description of Work: Cleaned my gas fireplace..working again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike A.
05/2015
5.0
insulation
  + -1 more
First company we contacted could not keep appointments and got a referral to Keith Porter Insulation from the engineer we hired to do the energy audit and door blower test. Sky Porter came out and was very knowledgeable and emailed me a quote the next day. The crew that did the spray foam was on site a week later and did a great job. Cleaned up all the mess and done in a day. The crew to insulate the attic showed up the same day and again very impressed. I highly recommend. Note: This job was done in Dahlonega, GA, Although the home office is in Jefferson GA. They have a Gainesville, GA location which is who preformed my job.
Description of Work: Spray insulation in crawl space & sprayed loose insulation in attic spaces
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,476
Donna P.
02/2015
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: Removed old gas logs and installed new ones with remote.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Judy P.
02/2015
4.0
fireplaces
  + -1 more
unknown
Description of Work: New fireplace
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Gregory P.
10/2014
2.0
insulation
  + -1 more
Met w/ salesperson to get estimate on insulation installation on 10/1/14. Salesperson agreed to send me written estimate. Didn't get anything the following week so made a follow-up phone call. Left message, never got a return call. Haven't heard anything from them in over 3 weeks.
Description of Work: Was supposed to provide estimate on a home insulation job.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
Response from KEITH PORTER INSULATION & FIREPLACE
We apologize for any inconveniences and for the delay in response. Keith Porter Insulation and Fireplace responded promptly to the Mr. [removed member name] concerns, came out and met with him and his concerns for adding additional insulation, and followed up with an estimate with multiple options for performing the work in concern in a timely manner. Unfortunately, Keith Porter Insulation and Fireplace failed to respond to a message left on a recording that must have been missed and we will try to do better in the future.
Cal C.
07/2014
5.0
insulation
  + -1 more
Chad was very responsive to all communications. He adjusted the price in a fair manner when a change occurred. The work was done well.
Description of Work: Blew insulation into walls of older house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Denise T.
04/2014
5.0
insulation, fireplaces
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert A.
04/2014
2.0
fireplaces
  + -1 more
No response to online request for a quote so I guess they don't need my business...
Description of Work: not a thing as I sent in an email request for a quote and never got a response. Companies that have websites and do not monitor same or do not respond are annoying. They advertise online maintain a webpage but cant monitor it or take teh time to respond to their potential customers. Very unprofessional and some just run their business like a hobby I guess
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Robert K.
03/2014
5.0
fireplaces
  + -1 more
They had the doors we needed in stock and the price was very reasonable.
Description of Work: Provided advice on the glass doors we needed for our fireplace insert. Also gave us tips on best way to install them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Pamela J.
09/2012
5.0
fireplaces, insulation
  + 0 more
Excellent job on both insulation and fireplace install. Chad was always available for questions and concerns, and the crew went out of their way to work quickly and cleanly. Their prices were the best we found, they came in on budget, they worked to our schedule, and we were completely happy with the job. We would enthusiastically recommend Keith Porter and Chad Sims at Keith Porter for any job that requires insulation and a fireplace install.
Description of Work: Keith Porter Insulation and Fireplaces was responsible for insulating our entire new home under construction as well as installing our new wood stove in the living room. The house is large, about 3500 sq ft, with three levels, 4 bedrooms, office, 3 1/2 baths, basement, loft ceilings, lots of detail. Chad and his crew at Keith Porter were a turnkey operation from start to finish of both jobs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,900

    Contact information

    75 STOREY ST, Jefferson, GA 30549

    www.keithporterinsulation.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Fireplaces,
    Insulation,
    Gas Logs,
    Energy Efficiency Auditing

    FAQ

    KEITH PORTER INSULATION & FIREPLACE is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    KEITH PORTER INSULATION & FIREPLACE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, KEITH PORTER INSULATION & FIREPLACE offers free project estimates.
    Yes, KEITH PORTER INSULATION & FIREPLACE offers eco-friendly accreditations.
    No, KEITH PORTER INSULATION & FIREPLACE does not offer a senior discount.
    No, KEITH PORTER INSULATION & FIREPLACE does not offer emergency services.
    Yes, KEITH PORTER INSULATION & FIREPLACE offers warranties.
    KEITH PORTER INSULATION & FIREPLACE offers the following services: We install all types of insulation, including fiberglass (in both batt and blown in forms), cellulose and spray foam insulation. When correctly installed, each type of insulation can deliver comfort and lower energy bills. We offer a variety of wood burning and gas fireplaces and the appropriate mantles and facings as well as fireplace accessories to finish your fireplace and give your fireplace a custom look to compliment anyroom.

    Contact information

    75 STOREY ST, Jefferson, GA 30549

    www.keithporterinsulation.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM