Reviews
3.84 Reviews
Showing 1-4 of 4 reviews
Sylvia L.
04/2014
carpet cleaners
+ -1 moreTotally awesome job, on time, very conscience of walls and hardwood floors, very courteous. Priced below competition in all areas and did a much better job! Very professional, clean van and equipment and left a magnet on my fridge for future reference. Now I refer him to all my friends and church family.
Description of Work: Clean and seal tile and grout in bathrooms on floors and kitchen floor, Cleaned and deodorized 3 rooms of carpet with pre spray for stains and Scotchgarded all carpet. 8 year old home floors and carpet look like new!
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Yes, I recommend this pro
$307
Frances A.
04/2013
carpet cleaners
+ -1 moreDon't waste your money and hire these people. They did not even have guards to put on the corners of the walls and woodwork, nor did they cover the brass fittings he just pulled them across our hardwood floors, then when he finished rather than pull them all outside he disconnected them in the house leaving water on the hardwood floors that we were scampering to wipe up, no respect for one's property. He also was very personal, he talked an hour before he even started to "clean" the carpets and this was just chit chatting, then talked another half hour after he was through. He kept standing at the windows looking out on to the lake, he was just too personal, he wasn't there to look at the lake he was there to get business done, he needs to remember that.
Description of Work: We were extremely disappointed in this company, the man that was sent to clean our carpets talked to us about the carpets and told us what he was going to do and the additional charges that we paid for. The carpets were much worse after he "cleaned" them, big dirty brown spots left in the den area, the basement stain spread half way across the carpet after the cleaning the next day, naturally we called him and the company owner, they just seemed to refuse to listen to our viewpoint, they instead stood up for their employee, we did hang up on them, they just were not reasonable, a messsage was left on the voice mail which we returned and agreed to have the same individual come out again, but what he said was on the message and again when we spoke to him on the phone was BOTH he and his boss would come out in separate vehicles and take care of recleaning the carpet, well only the original man who initally cleaned the carpets showed up, he was surly and very apparent he did not wish to be there. He started right in making excuses, calling our carpet "that old carpet" and other excuses none of which he used on the initial visit, my wife asked him to leave the premises, he kept turning around and facing her and arguing, she once again in a very firm voice told him to leave, he then stood outside the front door continuing to talk, we locked our door and waited for him to leave, we have not heard a word from the company nor have they refunded our money. A very bad experience. Now we are shopping for new carpet thanks to Shane's Steamers.
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$177
Susan M.
07/2012
carpet cleaners
+ -1 moreI had to have everything vacuumed and moved beforehand, which I have never had to do before. They were prompt and polite. I had to pay extra for pretreating a few spots. They did a good job of cleaning everything but they did not move things, such as chairs, out of the way, nor did they go under the beds, just to the edge of the bedskirts.
Description of Work: Had 3 bedrooms, hall, stairs, couch and 2 chairs steam cleaned
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$250
Brenda S.
02/2012
carpet cleaners
+ -1 moreShane Steamers has cleaned my carpets twice. Both times they were prompt and did a great job. The technicians are knowledgeable and friendly. They recommend treatments, but aren't pushy with products. I recommend them and will definitely use them again and again.
Description of Work: Shane Steamers cleaned and applied ScotchGuard to 2 upholstery pieces, as well as steam cleaned exposed area of 2 rooms.
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Yes, I recommend this pro
$125
Contact information
1659 Jackson Lake Rd, Jackson, GA 30233
shanesteamers.comLicensing
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Service Categories
Carpet Cleaning
FAQ
Shane Steamers is currently rated 3.8 overall out of 5.
No, Shane Steamers does not offer free project estimates.
No, Shane Steamers does not offer eco-friendly accreditations.
No, Shane Steamers does not offer a senior discount.
No, Shane Steamers does not offer emergency services.
No, Shane Steamers does not offer warranties.
Contact information
1659 Jackson Lake Rd, Jackson, GA 30233
shanesteamers.com