Eagle Eye Electric

Bear with me as this review is a bit long-winded, but I need to include some background in my review. Should you not read my review to the end, up front let me say that Wes, owner of Eagle Eye Electric, is a licensed master electrician with over a decade of experience, is very safety-minded in how he approaches his work, provides top-notch service, is patient and takes the time answer questions and explain what he's doing, is friendly and courteous, and charges a very fair price. On June 14, 2021 the outside disconnect (breaker box) and surge protector to my air conditioning unit exploded. I called the big name company who installed the surge protector for the air conditioning unit to come out and repair the damage. The big name company sent one of their HVAC technicians out the following day, June 15, 2021. He replaced the outside disconnect (breaker box). However, the new surge protector caused the disconnec (breaker box) to give off sparks when the AC switch in the inside disconnect (breaker box) was flipped on, so I switched it back off. The HVAC technician told me he wasn't an electrician and knew just enough to work on HVAC systems. He recommended having a electrician come out and install a whole house surge protector and also check his work (the HVAC technician's) while he was here. On the spot I called Wes, owner of Eagle Eye Electric, to see how soon he could come out and install a whole house surge protector. Wes has done electrical work for me in the past, so it was a no-brainer on who to call. Wes was busy when I called, but he took the time to speak with the HVAC technician and give him some advice/recommendations on how to stop the sparking. I'm not an electrician, so I didn't understand everything Wes told the HVAC technician to try. The HVAC technician ultimately disconnected the surge protector. When the AC switch on the inside disconnect (breaker box) flipped back on the air conditioning unit started running. Wes said he could come out the afternoon of June 16, 2021. I told him that was fine. He surprised me the next morning when he called a little after 8 a.m. and said he could be here about 9 a.m. Wes checked out the HVAC technician's work. He couldn't believe that the big name company's HVAC technician had incorrectly installed the new AC disconnect (breaker box) on June 15. 2021. He made a point of including a comment on his invoice so I would know what to tell the big name company when I called them about the quality of the work their HVAC technican had done (didn't wrap the ends of the electrical wires from the house with tape; connected the electrical wire from the house through the side of the disconnect (breaker box) - it should have been installed from the back. Had the o be doHVAC technician properly connected the electrical wires from the house through back the back of the disconnect (breaker box), he should of also added a connector (bushing) to keep the wires from touching the disconnect (breaker box). As it was he didn't do that for the elecrical wires connected through the side of the disconnect (breaker box). Wes also took the time to look at the fried diconnect (breaker box) and surge protector, which had melted onto the side of the disconnect. He could tell from the wires leading from the surge protector, that the way the surge protector had been originally installed in 2015 had been a code violation. The fried disconnect (breaker box) wasn't made to be double tapped, which is what had been done when the surge protector was installed. I'm lucky that the disconnect (break box) and surge protector hadn't exploded sooner, and possibly have burned my house down. Since the surge protector the HVAC technician tried to install didn't work, he said I'd have to call the big name company to have the charge for the device refunded to me. I didn't have a chance to do that until Wes had been here, done what needed to be done, and had left. I called the big name company about 11:30 a.m. I explained what had happened. Jean with the big name company took down the information and said their customer relations manager would get back to me. Wes didn't have to do it, but on June 17, 2021 the day after he was here, he called to follow up and see what the big name company had told me. I told him they hadn't gotten back to me yet. Wes recommended calling the big name company again and asking them to send a supervisor out to check the HVAC technician's work. A supervisor is scheduled to be out on Monday, June 21, 2021. We'll see if they do the right thing. Again, Wes is a licensed master electrician with over a decade of experience, is very safety-minded in how he approaches his work, provides top-notch service, is patient and takes the time answer questions and explain what he's doing, is friendly and courteous, and charges a very fair price. I can’t say enough good things about Wes and Eagle Eye Electric. I strongly recommend you put Eagle Eye Electric, (770) 584-5977, on speed dial. Eagle Eye Electric should be the first one you call when you need any electrical work done, instead of a big name company.

Everything looks great

Wes is knowledgeable about what needed to be done and had a plan of action based on pictures I sent him. I will definitely be using him again to mark things off my to-do list!

Ok, for the most part, he gave the estimate, explained very well what needed to be done, according to what we wanted done. I learned more about electricity from him, than I had known all my life. One thing I wasn't pleased with, was he quoted a price for a quad outlet, then when he went to do it, he explained, that the price he had shown was for one outlet, so it was double for two, I thought the price was pretty high.... I'm not an electrician, but I think I could have done it myself, it wasn't that hard, and would have been a lot cheaper. He finished the work and left, I think it was a Friday. Saturday power went out in part of the house and I tried to call him many times with no answer. I had to take a day off from work Monday, and called and finally reached him, he said my number was mistakenly in his spam number box. He pinpointed the problem quickly, it was a brand new faulty main breaker, and replaced it. He then installed two more outlets. We haven't had any more issues... But he was very knowledgeable and good about explaining everything so it was easy for us to understand . I think the price overall was good, except for the outlets...I will definitely call him if I have another electrical problem.

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They were great! I give them an A+

Excellent work and customer service. Would highly recommend

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The whole experience from quote to finished product was absolutely outstanding. Wes and Curt double checked every aspect of their work. They were timely, punctual, and totally professional. I would not hesitate to recommend them to anybody.

He was very professional, friendly, punctual and would highly recommend him. I would definitely use him again.

Yes, the electrician and his partner from were honest about what we could expect, very pleasant. A great experience. We got more than we expected as for extra decision made.

I recently became a widow and realized that my house and yard would eventually become more than I can keep up. My late husband was an accomplished handyman, but not an electrician. Among other things, he wired a large screened porch himself and I've always had a feeling it wasn't done properly. Knowing that the house will be put on the market some time in the next few years, I wanted to get it done correctly and ready for any home inspector that a potential buyer might send my way. I had three different electrical contractors come out and look the house over. It was easy to tell that Eagle Eye Electric did the most thorough job of it, so they are the one I went with. Wes and Curtis spent four long days working here and bringing the house up to code and replacing several interior light fixtures that I had grown tired of. I also had them install all new exterior lighting so I can feel safer being in this secluded country house alone at night. Wes said he could light it up for me and WOW! My yard is lit up brighter than the Walmart parking lot! Wes explained each project to me in layman's terms and gave all the pricing in advance. He and Curtis were on time each day, were very courteous and even wore covers on their shoes when they came inside. Not only would I use Eagle Eye Electric again myself, but I would recommend them to anyone who asks.

I was very pleased.