Get matched with top backsplash installation pros in Jackson, GA

"All I wanted was a jetted tub (the same size or larger than what I had) and shower doors, That’s it! Regrettably, I went with Five Star Bath solutions of South Atlanta with Lavezza Zanders as my consultant and manager Monty Johnson. What I received was no shower doors at all, and an oval shaped tub that is narrower than the previous tub, this is obvious with even the naked eye. I did not request a particular shape, and I certainly did not request a smaller size. Who the heck would? There is no documentation that I agreed to the tub that was installed specifically, and the contract only states size to be determined at measure. Again, during consultation the same size tub or larger was agreed to. The company responded by telling me that this tub is actually larger than what I had before and to get the proper sized tub, I would have to pay an additional $3000 over the $7000 I had already agreed to pay, and that I had to sign a new contract. They also ordered the wrong size shower doors, so for that I have nothing but holes in my shower. Ultimately, I did not want to sign another contract; I should have been given the proper sizes to begin with. I was given a tub that is 39 inches at its widest point, but my space is over 48 inches. There was plenty of space to put a wider tub without major construction (walls did not need to be knocked down for a better width), this is obvious from the photos. My emphasis on this fell on deaf ears; Monty and Lavezza kept telling me to spend this additional $3000 to get the tub size that fills the width of my space. I then elicited the help of a friend who also has lifelong contracting experience. My concerns were not being addressed and unfortunately, I felt that having a man speak on my behalf would help. On 3 way was Monty, the contractor, and me. The truth came out at this point. First Monty admitted the obvious, the tub is more narrow and only deeper than the previous tub, not LARGER nor the same size! Monty also admitted with the contractor on the phone, that the size, model, and cost difference to get one tub vs another was never presented to me; I was just arbitrarily given a smaller tub! When I asked that they take the tub back and return my $2000 deposit, initially Monty agreed then he reneged. At the end of the conversation, Monty was on the phone cursing at me and the contractor. No one was cursing at him. I attempted to reach The Five Star Bath Remodel Cooperate offices multiple times and got no callbacks at all. For $2000 I got no shower doors and an uncomfortable creaking tub that I didn’t ask for. I want a full refund."

"The Derik and his team did a wonderful job! He exceeded my expectations and my family and I our enjoying our renovated home. Derik is fair and goes the extra mile to deliver quality work!"

"A&D Rehab did a FABULOUS job. Due to moisture damage in the crawl space of our home, an entire bedroom of sub-floor had to be removed and replaced along with new flooring. We are absolutely pleased with the work."

"Excellent selection of counter tops, great customer service, timely install. Great experience from start to finish. Very happy with new bathroom counter tops."

"If you never read another review, read mine!! Not only has Tony & his fantastic crew done so much professional, exquisite work for me at my own home, they have also done work for my extended family. Total home renovations top to bottom with excellent communication and accountability along the way! I’m not new to renovations due to my professional background as a large loss insurance property adjuster. I’ve referred MANY friends and acquaintances to Dalton Home Center because my referrals trust my judgement due to my previous experiences. Every single time, I refer them to Tony and the Dalton Home Center Team, I ALWAYS get a whole hearted thank you from my referrals! Whether it’s residential, commercial or multi-family oriented, you will not regret hiring this team!!"

"Price quoted quadrupled when picking up"

"This is the second time using Jacob, Mark and their team. I could not be more elated with the outcome! It’s a true show stopper of a kitchen. I have several other home projects that they will be doing."

"This was an absolute dream experience. I couldn’t have asked for any easier transaction than what I had with this company. Robert went above and beyond helping me with options and was in contact with me the entire time the installers were at my home. Not only was Robert super nice and professional but so were the installers. They were thorough and courteous and very respectful and cleaned everything once they were done with the install. I couldn’t be any happier with this entire process and would definitely purchase from them again and I highly recommend this company."

"Very well. I was skeptical at first but Mr Miller put me at ease by sending his information and was very transparent. He said he would be at the location at a specific time, and was. Mr. Miller did a great job staining and keeping me informed of his progress through sending pictures and calling me. I would highly recommend him to anyone and will be using him again for my future projects."