Shower Doors by TJ

Greg, the manager, finally received the hinge and set up the replacement for a Saturday morning. He said he would contact me the morning of and be there himself to do the work. He didn't contact me and he sent two other guys to replace the hinge. As they replaced the hinge, they damaged the tile around the hing and acknowledged that it was their fault. I spoke with Greg on the phone and he assured me that they would take care of the damage and that he or the owner would call me on Monday or Tuesday. Four days have gone by and they don't answer their phone or respond to emails. Previously when I told TJ he was going to force us to take him to court he said, "Sole proprietor...I live in FL so go for it...." Now I have to file a claim in Charlotte County, FL. Don't just stay away, but run away from this company.

We cannot say enough positive things about our experiences with Shower Doors by TJ. It was 8 yrs ago we purchased a glass enclosure & door for our shower. From the first time connecting with TJ who explained the process and timeline, he gained my trust and rightfully so. Installation completed on time and as planned. We absolutely LOVE our glass shower door and enclosure. The Team was so friendly and courteous and they were sincerely happy and excited for us. They knew we’d love it and they were spot on. 3 days ago we noticed the top of the glass door was rubbing against the panel. Late that evening I emailed Shower Doors by TJ and the next morning received a call by Greg who promptly stopped by our house the next day. We required a new hinge and Greg & TJ ensured the fix was taken care of promptly. Greg is top notch and it was very clear from the beginning all would be fixed without any worries. The Lifetime Warranty is just that. There was never a waiver or question regarding the needed fix. This company and it’s Team really stand out in the crowd with their professionalism and great service. BTW everyone, this is one of the best investments and upgrades you can do for your house .... keep in mind resale ! TJ & Greg, we want to thank you sincerely. Our very best, J & J

The installation was seamless. I love my new updated shower. Excellent customer service and top notch workmanship for a great price.

I had an old shower door hinge break, and called Shower Doors by TJ to see if they could repair or replace it. 5 days later Alvin came to measure the opening, and 2 weeks later the install crew with Wendell and D.J. came with a new door and did a perfect install. I would recommend Shower Doors by TJ to anyone. The initial call to TJ was very detailed, helpful, and answered all of my questions.

Alvin and Wendell did an excellent job. removed old system and cleaned up afterwards. They were courteous and professional. Very pleased with the result

We built our “forever” home last year. I bought a beautiful glass door from HD for the MBR. I couldn’t find *anyone* in metro Atlanta to install it. The folks at Glass Doors by TJ explained that these doors from the big box stores were manufactured based on standard measurements and didn’t account for gaps, etc that existed in showers like ours. We didn’t have anything fancy but one of our contractors made the shower pan & tiled it. It looked nice & I wanted to make certain that the finished job was leak proof. Then I was told about their free lifetime warranty on their doors and the glass protector. The installers, Wendell & Alvin, did a great job, as you can see from the photos. They were very pleasant, easy to talk to and gave me some great tips on taking care of our new door. This really was a great experience! They did a super job!!

Great job!

The issue was fixed

The installers were great, but the office coordinator was terrible. First, she wrote down the wrong time of schedule for quote. Then she began texting my boyfriend after 10pm about other scheduling issues. She claimed to have lost my contact info, and even once said she sent an email that "must not have gone through." It's 2017, email is pretty reliable (yes i checked my spam folder). Like I said, the work was done really well and the installers were super nice and professional, but be prepared to be frustrated when scheduling the work to be completed.

It went very well. They were very responsive, coming out to measure within a couple of days of our call. The shower glass was installed 6 days later. Very good experience.

Excellent customer service from the first telephone call to completion. The enclosure looks beautiful. A job well done. Thank you.

unknown

Service was punctual and responsive and price was lower than other 2 companies I called. I really liked the guys who came out to install the shower very customer service oriented. Girl that sold me the shower door was quick and friendly over the phone and stuck by the price even when it changed a little.

They did a great job. We had one small hitch... the glass shower door was initially the wrong size. This did cause a delay, but the new door and shower glass were installed. All the techs were professional and on time. Be aware that they do not take credit cards, which caused me a small bit of apprehension. However, I would not hesitate to use them again if needed.

Please do read the proverbial fine print in the contract you sign with SDBT, as it includes a and quot;handling and delivery feeand quot; if you have to cancel an appointment. This was news to us as we've worked with many contractors and as is typical with renovations, you sometimes have unforeseen problems (as we did with this project) that result in delays or cancellations. It's a fair business practice policy, just not one that we have ever come across - and SDBT were very reasonable with us when we expressed our surprise and concern over this charge (the onus was on us to read the contract more carefully!). Regardless, this is a great company to work with - highly recommend them.

Awesome price for superior quality in product and craftsmanship. Communications were informative, responsive and pleasant. They arrived for both the initial measuring and the installation on time, completed the project and cleaned up the site before leaving. Our shower door, partition and hardware look fabulous and exceed our expectations.

Everything went smoothly. I got the order one week after placement, as promised. Even if they had brought the wrong parts initially, they came back the next day and finished the job. After installation, the crew cleaned up the mess. Will use them again.

Best price and quality for glass shower doors. Searched around and got a few estimates......no one could compete nor was their responsiveness near the quality of TJ's.