About us
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.982 Reviews
Showing 26-50 of 82 reviews
Charles P.
03/2014
roofing
 + -1 moreThey were very thorough. Either my tenant or my room mate who also went out there gathered the quotes and that's how we were able to get a better deal. The interaction with Platinum Roofing & Remodeling was satisfactory.
Description of Work: Platinum Roofing & Remodeling gave me a quote for my entire roof to be redone. It was for the house that I have the tenants living in, so I don't have all the details.
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Yes, I recommend this pro
Luther H.
03/2014
roofing
 + -1 moreVery professional crew, price was competitive including decking that needed replacing, this was unexpected as somewhere around 20 sheets were required. There was some misunderstanding on work scope for the soffit vents but Platinum sent a separate carpenter to resolve these issues. Overall from the salesman's first visit to final warranty it was a pleasant experience.
Description of Work: They did a full roof replacement with fascia/soffit and ridge vents.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$8,000
Joseph W.
02/2014
roofing
 + -1 moreI had the provider inspect our roof and offer suggestions to prevent water intrusion. There was no actual problem, but more as a preventative / maintenance evaluation. Their representative said that he would simply do some caulking, and gave me a quote for $400. He assured me that this was "not some simple one hour job", and I assumed that he must be much better at it than I would be. The gentleman texted me at the start of his work, with a question. He then texted me when he was done. One hour and six minutes. So technically I guess he was accurate. I did not pay the invoice until I saw the work, which I reveiewed one week later. They called me during that span to ask for payment. When I saw the work, it was so careless and messy (think spaghetti strands of caulk carelessly dripped onto cedar shakes) that I sent photos to the company email address with a note that I would not be paying for that terrible job. Apparently they agreed, since I have never heard from them again. I reviewed their work recently as I took a razor to the caulking, trying to clean up the mess that they made. It could not really be repaired. I was thinking I should have them come out and do some work for free, except that I would then have to have them on my roof again.
Description of Work: Inspection and caulking
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$400
Response from Platinum Roofing Atlanta, Inc.
George & Jan Y.
11/2013
roofing
 + -1 moreWhen we didn't receive the proposal, my husband called the office two different times to say we had never received the estimate and gave them our e-mail address again to make sure they had it spelled correctly. The receptionist said she would give the message to the rep that came out. We never heard from them again.
Description of Work: Platinum sent out a representative to give us an estimate for a new roof. He came out, inspected the roof, took measurements, etc. and said he would e-mail us the proposal.
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| responsiveness |
Don A.
10/2013
basement remodeling
 + -1 moreEverything was done professionally.
Description of Work: Platinum Roofing & Remodeling came out and made a small repair on the roof for me. I think I had a nail hole and replaced two shingles.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$150
Arista C.
06/2013
roofing
 + -1 moreThey sent out someone to look at the roof but as far as getting someone to come out and perform the actual work it was to no avail. I called them over and over again almost every day for a couple of weeks but they never got back to me. Finally one of their guys called me back saying that he had had some personal issues and magically thirty minutes after that phone call the guy who was actually supposed to call me, called me up. Ironically he also stated that he had some personal business and he did not call me back after that. The only positive with them was that when I called the office someone actually answered the phone but other than that it was useless. They came highly recommended to me but I would never use them again.
Description of Work: I used Platinum Roofing & Remodeling for a quote on roofing services.
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Jack E.
05/2013
roofing
 + -1 moreThey were very punctual and did a great job.
Description of Work: Complete roof removal and install with ridge vent installed
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Yes, I recommend this pro
$4,000
jonathan S.
02/2013
roofing
 + -1 moreThey did a pretty good job. They were professional.
Description of Work: We have used Platinum Roofing & Remodeling for roofing.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,000
James R.
11/2012
gutter repair, roofing
 + 0 moreThe guys came out early and ready to work. They were very professional. They seem to be knowledgeable of the work that needed to be performed. I would definitely recommend this company to anyone who want quality work for a decent price.
Description of Work: I had an old gutter removed and a new one installed along with down spouts.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$450
John W.
10/2012
roofing
 + -1 moreVery poor customer service!
Description of Work: No services performed, Called, spoke to a person, was supposidly going to be called back, this was Tuesday, now Thursday no call. Could be busy but a call just to say will call later than me just wait for the next rain to ruin the rest of my seilings!
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Patti H.
07/2012
chimney caps, chimney repair, roofing, skylights
 + 2 moreI thought they were extremely reliable as far as communication. You could easily get in touch with them and they called right back. They were very good at the job itself. They came early in the morning and stayed until it was done.Everything was excellent. The only thing that I would even half way comment on was that we found several nails from the roof on our driveway. Those weren't cleaned up very well and we were concerned for our vehicles.
Description of Work: PLATINUM ROOFING repaired three skylights, installed new skylights, put roofs over the vents and did a little flashing on the chimney.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,680
David B.
07/2012
roofing
 + -1 moreThey did a great job. This was the first time I had a roof replaced. I actually didn't shop this around because I had storm damage and needed a new roof immediately. I had heard of Platinum on the radio. They were very responsive. The owner's wife called me a couple of times and set up appointments to come by my house with samples, recommendations, etc. She stopped by during the installation to check on things. The crew was professional and cleaned up well after the job was complete. The job took just over one day. Although I don't have anything to compare this to, I was very happy with the result and would use them again.
Description of Work: replaced shingled roof
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Yes, I recommend this pro
$8,500
Adreana C.
05/2012
roofing
 + -1 moreThey were magnificant. We had a major problem with a new fan. One of their workmen left a paper in there and my husband put a hole in our ceiling. They said it was their fault and they repaired the entire ceiling. I've recommended them to everyone I know.
Description of Work: This company took care of installing a new roof.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,500
Beth C.
02/2012
gutter repair, roofing
 + 0 moreIt went great. They came when they promised, got the job done quickly and cheaply, and the problem was solved.
Description of Work: We had a problem with water flowing around the gutter and entering the house through the facia. They did a quick fix by adding a diverter to the roof which eliminated the problem. Although the repair was minor, we ended up paying their minimum charge--however, they said we could credit some of the payment to a future job if we wanted more substantial repairs done in the future. They've done other work for us in the past so this was our second experience with Platinum. We love them. We'll call them again when we have more roof work to be done.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$250
Britt R.
02/2012
roofing
 + -1 moreWe needed an inspection of our flat roof. First off, trying to make an appointment is very difficult. We always had to leave messges and the turn around time to get a call back was 1-2 days. After talking to a roofer who agreed to do the inspection we both agreed on a time and day for the inspection to take place. Being that it's during the week we had to take off work in order to meet him. After waiting 50 minutes past the promised time, I made a phone call inquiring about his whereabouts. The dispatcher new nothing and had to find out and call me back. After 15-20 more minutes I still had not heard anything so I made a second call. Again, they had to relay a message. Finally, someone called me back and stated that the guy could not make it. Of course that fact was already obvious to us. No one bothered to let us know and no one in their office had any idea as to this guys schedules to let us know what was going on. Very poor customer service! Needless to say, no one ever followed up with us to reschedule...not that we would have after this but a phone call with a solution and an apology would have gone a long way.
Description of Work: No services were performed because they were a no show no call!
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mary M.
12/2011
gutter repair, roofing
 + 0 moreHe was very thorough with his inspection. They did a great job and cleaned up well. We are very happy with their service.
Description of Work: They installed a new roof & did gutter work.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,000
Lawrence M.
05/2011
roofing
 + -1 moreThe company was 'on time', extremely courteous and very professional.
Description of Work: To begin my story, I was introduced to Platinum Roofing after a severe Hail Strom passed over Kennesaw, Ga in 2008. Receiving their estimate to replace the Architectural roofing on our home was 50% less than Home Depot. Who had replaced the roofing on our home only two years earlier and had introduced us to Architectural Shingles. Not only was the Supervisor of the job the first to arrive on time and to go over what the job was and all the materials that were to be used during this installation. Again complimenting us for the choice of the Architectural Shingle for its curb appearance superior durability compared to the 'builder's grade' shingle. By the time his presentation was completed the crew had arrived, materials delivered and stripping of the previous Architectural Roofing began. Our two story home with a two car garage home was re shingled in two days, and received manufacturers inspection for lifetime warranty My last dealing with Platinum Roofing again extremely courteous answering the telephone when I called in April to obtain a bid to inspect the plumbing vents on my roof. When the technician arrived on April 28, 2011. When I had mentioned that a competitor had already come, inspected the vents and submitted a bid. After the Platinum technician climbed up onto our roof to locate and inspect the Plumbing Vents, he returned to the side yard where I was working with his bid. The request for service was prompt but the bid most competitive. In fact Platinum's bid was $25.00 less than the former competitors bid for this job. The job was completed that day too. I would highly recommend this company and the quality of product being used,as well as recommending the guarantee offered that covers everything even "God's unseen insurance's. We have and used it both times following the Hail Storms to replace the roofing.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$325
Michael L.
05/2011
roofing
 + -1 moreI liked that they seemed to be trustworthy. They were very prompt. They were very clean. They were very fast. They did a good job. I would recommend them to others. The roof is holding up great. I had a very good experience.
Description of Work: Platinum Roofing put a whole new roof on for me.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$5,000
Don A.
01/2011
roofing
 + -1 moreI located them on Angie's List and sent them a note to contact me. They responded within one business day. They were on time and very professional. They gave us a packet of information explaining a clear warranty. They completed the project efficiently and I would use them again if need be.
Description of Work: They did a repair on our roof. There were a couple of shingles that needed to be replaced.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$225
Beth C.
12/2009
roofing
 + -1 moreThey came here the day they said they would be here and did a very good job. We got multiple bids and their price was lower than that of the others. They had discovered a builder?s defect on the roof. They were able to diagnose the leak really quickly and take care of it very well. We haven?t had any leaks since then. They not only fixed the hole in the roof which was great, but were also able to remove a satellite dish that somebody else had installed. The roof is probably five years old and it needed to be redone. They should?ve installed a vent in one particular place, but they didn?t. They simply put shingles over the hole, but it worked out well. We knew that our leak was small and told them that they could first attend to others who had major roof leaks because of the rains. They worked with us and were very nice. We respect them for that.
Description of Work: We used Platinum Roofing to fix a leaky roof.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$600
Joanne W.
11/2009
roofing
 + -1 moreWe thought they were professional and their estimate was fair.
Description of Work: Platinum Roofing gave us an estimate to fix some leaks in the roof.
| Rating Category | Rating out of 5 |
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| professionalism | |
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Yes, I recommend this pro
Cathron C.
10/2009
roofing
 + -1 moreI cannot say enough good things about Platinum Roofing. We knew that we needed the roof replaced. They came out and gave us a very complete and thorough estimate. The man explained everything very well. He was willing to spend the time to come back out a second time to answer some more questions for me. I probably interviewed every roofer in Atlanta and they gave me a decent price, however it was not the lowest price. The work was just done beautifully. He recommended one of the crews especially and I waited on the work so that I could work with them. They had to replace a lot of the decking and they always took the time to show me what exactly they were replacing. There were a couple of things that I wanted to have changed after the project and they gave me no trouble at all. They had to re-replace a skylight. The only problem was that they never really discussed the energy efficiency. They measured just slightly off the first time and they had to downgrade to another company for the right size and they did not discuss the efficiency. When I saw the label on the skylight I almost had a heart attack, because it was like ninety or something. They ended up splitting to cost with me, because I had not asked about it but they had not offered the information. So we split the cost to replace them again fifty fifty. It was a very pleasant experience. I think that the overall price for the work was fair. They were very responsive to me throughout the project.
Description of Work: Platinum Roofing came out to install a new roof on my home and replace three skylights.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$13,000
jonathan S.
09/2009
roofing
 + -1 moreWe were real impressed with the people who gave us the estimate. They actually followed up out of all the companies that I got the estimates from. They did the job quick and we were happy with their work. We were overall satisfied with their work. They were real knowledgeable with the questions and their price was competitive.
Description of Work: I hired them to redo my roof.
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Yes, I recommend this pro
$10,000
Jeff B.
10/2008
roofing
 + -1 morePlatinum builds an excellent quality roof... so much better than the one that comes with a new house. Our old roof had some hail damage and was slightly leaky in a few spots. Platinum came out and removed the old roof, fixed the decking in one spot, and installed a nice new roof with lots of ridge venting. My attic is so much cooler now in the summer. Platinum warrants their roof 10 years, which is great. Of the 3 estimates I received, Platinum was the lowest. They also met with my insurance claims adjuster who was trying to low ball the estimate. Platinum climbed up on the roof and took measurements and pictures for him and got the adjuster to raise his estimate by $1500. The real story here, though, is that more than two years later I was selling my house, and the buyers were not satisfied with a couple areas of the roof where the flashing was installed. I called Platinum and they came out, stood behind their work, and fixed it free of charge... no questions asked. This is so rare, I felt compelled to come write this review of them and their integrity. In short, I highly recommend Platinum Roofing.
Description of Work: Removed old hail damaged roof and replaced with a new roofing system that included 30 yr Timberline architectural shingles. This was in July of 2006. They also disposed of all the old roofing and cleaned up after themselves.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$8,879
Joel F.
09/2007
roofing
 + -1 moreThe job went as scheduled as about 20 people showed up to take care of our roof. The crew was very knowledgeable and professional. They worked well together to ensure that the project was done on time. They did a great job cleaning up after the job was done.
Description of Work: Platinum Roofing installed our new shingle roof after hail caused damage to the old roof. They removed the old roof and disposed of the debris. They installed architectural shingles about 3100 square feet.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$6,700
Contact information
52 Duncan Cir Suite 200, Hiram, GA 30141
http://www.PlatinumRoofingAtlanta.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Skylights,
Chimney Repair,
Chimney Caps,
Basement Remodeling,
General Remodeling,
Siding,
Gutter Cleaning
FAQ
Platinum Roofing Atlanta, Inc. is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Platinum Roofing Atlanta, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Platinum Roofing Atlanta, Inc. offers free project estimates.
No, Platinum Roofing Atlanta, Inc. does not offer eco-friendly accreditations.
Yes, Platinum Roofing Atlanta, Inc. offers a 5% senior discount.
Yes, Platinum Roofing Atlanta, Inc. offers emergency services.
Yes, Platinum Roofing Atlanta, Inc. offers warranties.
Platinum Roofing Atlanta, Inc. offers the following services: Residential and Commercial Roofing: Re-Roof, New Construction, Flat-Roof, Repairs, Gutters & Downspouts, Chimney Shrouds & Pans, and Skylights
Please inquire.
Contact information
52 Duncan Cir Suite 200, Hiram, GA 30141
http://www.PlatinumRoofingAtlanta.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM