Right Choice Appliance Repair

Right Choice was fantastic. They were quick to respond and repair the job at hand. They were very fairly priced and operated in a professional manner. I will definitely be using them for future repairs.

Very dependable and knowledgeable person from this company and I was very pleased with the customer service and how fast they were able to figure out what was wrong with my unit. Their prices wasn’t bad at all compared to other competitors in the Atlanta/metro area.. Right Choice was my best choice!

The technician that came out was absolutely AMAZING!! He was very knowledgeable and took care of the problem quickly. Thank again

My technician was on time and very polite

I truly appreciate the punctuality & professionalism of the technician. His knowledge of the appliance was extremely important, which reassured me that my repair was in great hands. Definitely would use this service again. I highly recommend Right Choice Appliance Repair.

The worker was very efficient, respectful and considerate. He was very knowledgeable and I would definitely call this company again if needed.

Right Choice does a great job every time. Kevin is on time, efficient, and goes the extra mile. Right Choice is my go-to for appliance repair, and I highly recommend them.

Everything went well. It was timely and the price was good.

Great customer service with very knowledgeable staff. I wa very satisfied and will recommend to friends and family. Overly satisfied with the professionalism and quality of work

Awesome, quick and efficient. Client very professional and knowledgeable and informative. Cleaned up behind themselves which was huge for me. Will definitely recommend. I’m now a loyal customer.

Went well. On time. Professional.

Right Choice Appliance Repair P.O. Box 5652 Atlanta, GA 31107 678-592-7872 Our icemaker in a Samsung refrigerator broke because it overfilled the tray and caused some plastic parts to break. I disassembled it and removed it from the freezer compartment, thinking we could live without it. However this was not a satisfactory solution, because it upset the normal flow of control in the refrigerator. After that, whenever there was a power outage, the cooling of both freezer and refrigerator turned off and the temperature readout showed only a colon (:). If we did not notice this right away the temperatures in both freezer and refrigerator climbed much too high. We could reboot the computer by holding in the two buttons Power Freeze and Power Cool for ten seconds, and then it returned to normal. But for a long-term solution we had to get a new icemaker. On May 1, 2014 a technician, Kevin, from Right Choice Appliance Repair replaced the icemaker. It checked out all right at the time. However we soon discovered that the ice dumped into the bucket and froze there into one solid mass, which had never happened before. On May 15 Kevin returned and was concerned that maybe the fan in the freezer did not turn on when the compressor was running and the door was closed (or the button held in). He did something, and when he left the fan worked, and continues to work today. However that did not solve the problem of the ice cubes freezing together in the bucket. I had one conversation with a manager at Right Choice who said she would contact Samsung about this, but I have not heard anything back from her. I have left numerous messages asking for a return call but have not had one. Because the new icemaker has a tray that makes ice cubes that are twice as big as were made by the original, it is possible that they are dumped out before they have fully frozen, and because they are still wet, freeze together. This may or may not explain the problem. If it is the problem replacing the new tray with one like the old one might solve the problem. I would like to be contacted by Right Choice and have the icemaker adjusted or replaced. Richard Patterson 3659 Greenhill Dr. Atlanta, GA 30341 678-404-7553 rpattersin@gmail.com