Comcast

Customer service is HORRIBLE. I routinely get hung up on and placed on 10 minute holds. I had to argue with them for an hour to reduce service after they put me on a 2-year contract (without my approval) that increased in price each month until my bills were $240 each month. Comcast's cable service was reliable, although I found little to watch, even with 600 channels. I moved here from out of state and the cable programming was much better in the city where I used to live. Internet was intermittent and slow and I found out after paying for top tier internet (105mbps) for over a year that they did not even have the infrastructure/cable capable of providing that speed to my house. The necessary upgrades were made this summer and I only found out because a technician on his way out to my house to see why my internet was so slow stopped to talk to the workmen laying the new cable. Unfortunately, Comcast provides the best quality internet in Hinesville so I'm stuck with them for now. As soon as another option becomes available, I'll be switching.

unknown

You get a deal at first and then after a few months they start charging for individual items.

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unknown

Their internet service is pretty decent. I would not use them in the future. The only reason I use them now is because I do not have a choice.

unknown

Lines to house were bad. New lines were laid across the road. Took Comcast 4 months to come back and run lines properly underneath the road. Trying to deal with issues is terrible. Customer service is horrible. Contract was $29.00 each month for a year. They decided to raise my rates to $44.00 a month. Charged me for service calls when they failed to properly install cable in the first place. I never requested an upgrade. Finally cancelled the service. They are terrible.

He was not able to fix it due to old cable lines in the apartment and must have written authorization for management to complete service.

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See above.

Every month I noticed my bill was getting bigger and bigger. I called asking why my payments were going up so much if I wasn't making any long distance phone calls or buying ppv movies. Customer service tried to explain why it was adding up but none of her numbers were adding up. Comcast has always been a pain for me. Power outages, service outages. The woman started laughing at me when I said her numbers dont add up. Comcast clearly doesn't care if they provide a quality service, all they care about is whether you pay on time. Paying almost $200 a month to them you would think they would be concerned about the quality of service they provide. Instead they laugh at you when you say your going to discontinue their services.