NPR Baths LLC

This project was done in an outstanding manner. The Walk-in-Tub installation greatly enhanced our master bedroom bath decor. Also, the tub operation is excellent and performed as it was designed to do. The insulation met the guidelines of the manufacturer warranty requirements. It was difficult to found the skills for the project in this area. We found one of the best.

Very well Very smooth Kevin was super cool

He came out took measurements, said he would get back with me with an estimate. It's been almost a month and I have not heard back. I called several times and left messages, he still has not got back with me. Poor customer service.

I’ve contacted Nichols Remodeling MULTIPLE times in January 2021, February 2021, and March 2021 regarding work done in the summer of 2020. Their services were poorly performed (the molding around the replaced metal door in the workshop is not flush with the door, and the glue used does not look professional), reconnections that did not occur post their work (they did not reconnect the electrical supply in the dining room or the hot water in the renovated bathroom), and payment for services not performed (I paid them to replace exterior locks on the front and side doors, as well as replace an exhaust fan in the ceiling; neither were completed). I’ve been more than fair in waiting for a response and refund of my money. I cannot recommend their services based on my experience.

good, very nice people. Kevin is friendly and helpful.

They were awesome. They were on time and they called before they came. They made sure that I am at home.