Carren RV Refrigeration

First trip he determined it had a leak. Camper is only six months old. They handled the warranty claim. Had the replacement in a matter of days. Replaced the AC as soon as it came in. We were dying! We live a few months out of the year in our camper and didn't think we would have an issue with one that's brand new. If we had to take it to a dealership it would have ruined everything we've worked for because we're over 3 hours from home. I can't remember the last time I've had this level of professionalism and customer service. I can't recommend them enough. Over the years, our dealings with RV repair places have been horrible! Even with large places like Camping World. These folks are the BEST! This guy even put up with my dogs!

These guys are great. We were camping at a state park and our AC wasn't working well. I called the park office and asked if they could recommend a mobile repair company. They recommended these guys. In our first call, Carren did a preliminary evaluation over the phone to make sure they were bringing the right parts. During that conversation, they told us our AC would still be under warranty--which was a nice surprise. The next day, they came out to the campsite, did a physical evaluation to confirm their theory, and replaced the unit. It was great to also find out that they took the initiative to contact the manufacturer prior to the appointment to get a warranty authorization on the replacement parts. The technician(Robert) was very professional, clearly an expert in his field, and was also very responsive. About 45 min after showing up, we have new unit paid for by the manufacturer, and my out-of-pocket was $75. I was really surprised how well this turned out. While they were out there, they also worked another AC, and a neighboring campsite asked if he could look at their refrigerator.