Our goal is to help solve your problems.
Plumbing is one of those services that's needed primarily when there is a problem. We understand the stress that can sometimes accompany these times. At Arrowhead, we have years of experience solving the problems of our customers. Not only do we employ Licensed, Master Plumbers but our workers diligently seek to educate and inform our customers. The more you know about your particular problem, there is the possibility of heading off future problems of the same nature. We are dedicated to performing quality work while giving you excellent customer service. We will respond quickly to your emergency needs because we understand the importance of your home and in providing our clients with the assistance they need during stressful periods. Our Snellville plumbers know the area very well and will report to your home or office ready to give you the plumbing service you need.
Don't hire an inexperienced plumber that will only make temporary fixes. You need someone that knows the ins and outs of plumbing repairs. Choose Arrowhead for all of your Snellville plumbing service needs! Call today and schedule and appointment. Our master plumbers will make the necessary repairs in a short matter of time so you can get back to the things that matter most in your life!
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Sewer line. Water Heater. Toilets. Drains. Water Lines. Gas Lines. House Re-Piping. Slab Leaks. Frozen Pipes. Kitchen Sink Disposal. Sewer Ejector Pump. Kitchen Remodel. Bathroom Upgrades. Sinks. Faucets. Water Sensor Alarm. Garbage Disposal. Dryers. Tubs. Showers. Tankless Water Heater. Pressure Valves. Tub & Shower Valves.
They were actually ahead of the appointment and called to say they were coming. They checked the issue and made the repairs quickly and efficiently. They even balanced the commode so it didn't rock anymore.
Description of Work: Fixed the toilet that was running through.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gerald R.
04/2016
5.0
plumbing
+ -1 more
It was done in a timely manner. I would use them again in the future.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$199
Edna L.
04/2016
4.0
plumbing
+ -1 more
I had no problem scheduling the service. I bought a special deal which was to replace an outside faucet for 89.00. However when the plumber arrived and evaluated my faucet, he told me the repair would require an additional 79.00 because he would have to cut the pipe and weld a new one to the old. I did not have this extra amount to invest in the faucet repair nor did I expect such an intricate process for a faucet replacement The plumber was pleasant and said that he had many years of experience. Angie's List refunded my money.
Description of Work: No work was done.
Rating Category
Rating out of 5
professionalism
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Murray L.
04/2016
3.0
drain pipe
+ -1 more
They wanted to make a big deal and put in cameras and go through all of my drains. I told them my one issue and they wanted to do all of that instead which I did not think was necessary. It was going to cost me thousands. I showed them where it was draining and how it was draining. I was pretty disgusted, I could have called a landscaper and gotten more info. They wanted to do the most expensive job right off the bat. I think they wanted to retire off the one job.
Description of Work: I used Arrowhead Plumbing
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
$50
Paula L.
03/2016
5.0
plumbing, water heater repair
+ 0 more
The technician was professional and courteous, and did a thorough job of explaining how to care for the heater, which I was very pleased with. The technician was patient with my anxiety and aggravation, and explained very thoroughly how I should take care of the water heater, and showed me how to re- light the pilot light. He took his time with a very distressed elder! Mr. Bell, the owner, and his wife are very attentive to their customer's satisfaction and have the highest integrity. They never attempt to oversell. They helped me get the warranty extended, and I am impressed with their accountability and integrity.
Description of Work: They installed a water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Jerald S.
03/2016
4.0
plumbing, water heater repair
+ 0 more
It was alright. They were very good at what we brought them in to do. They did a good job with the water heater flush. They came to the determination that we have a defective water pressure reducing valve which had to be replaced which they were able to do with an extra charge. We had another problem with the hot water going up to our shower. They were not able to solve it. I figured it out myself and it was not all that difficult to figure out.
Description of Work: I purchased a "Big Deal" for Arrowhead Plumbing. It was for a water heater flush and a comprehensive inspection. They did a water pressure test.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Lydia D.
03/2016
3.0
plumbing
+ -1 more
I can’t say I was really pleased with them. They did come out after I purchased the Big Deal. They came out, the 2 representatives, I didn’t feel like they were honest with me. I don’t think they came prepared. I did not go with them for what they were offering to fix my problem. I didn’t think the $39 for the deal was bad. I thought that was a fair price but what they wanted to charge me to fix my problem was a fair price. I just don’t think that they were prepared and I don’t think that they were honest with me. I think they were just trying to get a sale. They were responsive. The customer service person, I think she called me the same day or the next day to setup an appointment. They were on time. One guy was on time and the other guy was 15 minutes late. I think they could have done better.
Description of Work: I purchased a Big Deal coupon from them. The hardware of one of my bathroom had stopped working. I bought an evaluation deal.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$39
Julius C.
03/2016
5.0
plumbing
+ -1 more
The gentleman came to install a new toliet but was unable to do so because of my hardwood floors. I'm grateful the gentleman was honest and didn't mess up my floors for the sake of getting the job done. Making the appointment for the installation was also very easy as well.
Description of Work: Install a new toliet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bridget E.
03/2016
5.0
plumbing
+ -1 more
Our leak ended up being cracks in the disposal. Repair was made and all is in good working order...now we have a new disposal and no leaks!
Description of Work: repaired a leak under our sink - perfect!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Chris H.
03/2016
5.0
plumbing
+ -1 more
Arrowhead sent a two man crew to replace an old toilet. The guys were very knowledgeable and professional and did a great job in spite of running into a problem with a rusted out and broken toilet flange. They explained all the details about what they were doing. I give them the highest marks!
Description of Work: Installed a new toilet which also required repair to a rust out and broken flange.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Gail C.
02/2016
4.0
plumbing
+ -1 more
I purchased the $39.00 deal because it appeared I simply needed a new shutoff handle. Two men came on time, were polite and professional, but quickly determined that the valve itself was broken and required replacement, and had to be relocated relative to the pressure reduction component. The total cost was many times higher than $39. After discussing options and pricing considerations, I swallowed hard and agreed on their proceeding, and provided towels as requested. The job went smoothly and the new shutoff valve has continued to work well to date. The rating on price and overall experience reflects in part how the deal was structured; the issue was bigger than foreseen. It was either lose the price of the deal with no repair made, or spend much more than anticipated. Live and learn.
Description of Work: Replaced shutoff valve, including moving the shutoff to the other side of the pressure reduction unit. NOTE: Total price much greater than deal price.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Cynthia D F.
02/2016
5.0
plumbing
+ -1 more
They were on time and did the work with no problems. They cleaned up afterwards. Good job.
Description of Work: They replaced the fittings on the bottom of 2 toilets - where the water inputs go into the tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
Earl R.
02/2016
5.0
plumbing
+ -1 more
He was a plumber and he plumbed.
Description of Work: Replaced plumbing under our sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Mark U.
02/2016
1.0
plumbing
+ -1 more
The experience of using arrowhead plumbing may be the single worst experience I have had with any company I have used in 15 years of home owning. They took two days and three plumbers and I still had to install one of the items myself and fix the dishwasher they installed. They didn't connect the dishwasher to cabinets and left it freestanding and it was wayyyyyyyy off level and they said it couldn't be fixed. I looked at the manual for the dishwasher and fixed issue in 30 minutes. They forgot and left hot water off between days at the house and we couldn't shower on a school/work day. The second plumber had to fix everything - and I mean everything the first plumber did and still left the issues discussed above. The first plumber also caused two dings and a scratch to a brand new refinished tub. To top it off they tried to give me a full bill with no adjustments for the issues. I called the owner and he threatened me by saying he could call the cops because I wouldn't pay the full bill saying I was trying something called theft by deception. I've never been told this in my life!!!
Description of Work: Garbage disposal install, dishwasher install, sink hookup, tub pipe install, shutoff valve install
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
$800
Michael T.
02/2016
1.0
plumbing
+ -1 more
Could not perform service I requested so never came out. Phone service rep was indifferent.
Description of Work: Nothing. Could not perform service I requested
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
Michael S.
02/2016
4.0
plumbing
+ -1 more
They did a good job, they were on time and everything else. There was no extra charge. I thought it was a good value where they supply the toilet and everything. Everything was fine. This was the first time I used them.
Description of Work: They replaced the toilet in the master bedroom.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$297
steven B.
02/2016
3.0
drain cleaning
+ -1 more
The appointment could have been easier to schedule. They sent 2 plumbers out to do the job and one of them didn?t seem happy to be working for a plumbing company and younger guy.
Description of Work: They rodded out a clogged plumbing line.
Rating Category
Rating out of 5
$425
KAREN S.
02/2016
5.0
plumbing, gas leak repair, drain pipe
+ 1 more
The job was successful, and we felt it was done correctly. We did insist a master plumber be present at all times to complete the job. The owner was personable and responsible. We felt the cost was high, but it is difficult to find a local plumber who also deals with gas lines.
Description of Work: Ran a new pipe to the gas line from our pool pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Sarath N.
02/2016
3.0
plumbing, drain cleaning
+ 0 more
Way too pricey for the services performed, which is to fix a toilet clog that took less than five minutes.
Description of Work: Fixed a toilet flush
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$125
Darren R.
02/2016
5.0
plumbing
+ -1 more
The gentleman from Arrowhead Plumbing was great. Professional, respectful and able to fix my non-functioning faucet in the bathtub. He went over the price before he began to ensure we were on the same page and, once he was finished, he triple-checked to make sure I was happy with it. I'll, without a doubt, choose them if any other future issues arise.
Description of Work: He replaced the faucet in the bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Shelli B.
02/2016
3.0
plumbing
+ -1 more
1. Repair was not made because the plumbers could not track down the replacement part. No fix was suggested, and I believe they were supposed to get back to me about a solution but didn't. I consulted with another service provider. The problem. Is still not resolved. 2. I purchased the part necessary for the repair. I was not contacted by the company and the repair is still not made. I would say I lost some confidence in the company, didn't push them to do the repairs, and the issues are not resolved.
Description of Work: Inspected two jobs. 1. Toilet valve. 2. Water filter not working
Rating Category
Rating out of 5
quality
3.0
value
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
Marcia P.
02/2016
4.0
plumbing
+ -1 more
Derrick was very early and very, very thorough. My house is an old house and the faucets had never been replaced. This caused a challenge for him. He worked tirelessly, assuring me that he would fix it. We were kept informed about situation that arose and what he would have to do. He did not have the supply lines for the bathroom faucets; however, when he left to go and get them, he was back very quickly. The job took about four hours do to the complications that occurred but he never showed any disgust or impatience. Derrick was recommended to me and I am very glad that I requested him. Once he finished, he made sure that the work area was clean and everything was replaced that was moved. If Derrick can be the person who comes and does any repairs for me, I will gladly continue to use Arrowhead Plumbing. He is an asset to the company.
Description of Work: Derrick replaced a kitchen faucet and two bathroom faucets. He also repaired the trap under the bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$562
John F M.
01/2016
5.0
plumbing
+ -1 more
Perfectly! The bath faucet washers were old, stiffened and grooved. The plumber explained in advance that they could not provide a guarantee for washers. I understood completely. There are just too many variables involved! He examined the troublesome sink, and found that the plumbing was completely sound, however, the overflow drain pipe had detached from the Corian sink body. He took a picture to show the problem to my wife. This was no surprise, since exactly the same thing had happened to my side of the sink years ago! It's obviously a manufacturing problem, and pretty much impossible to fix without ripping out the entire countertop. Arrowhead's plumber was knowledgeable and polite. He explained what he was doing, and the risks involved quite clearly. I've done quite a bit of plumbing repair myself, and I knew his explanations were completely correct. Very impressive. Unusual circumstances: my appointment was actually tomorrow. I had just written an email to reschedule because of a funeral service I needed to go to when the plumber called and asked if he could re-schedule our visit to today. He was not aware of the email I had sent, but this turned out to be excellent for both of us!
Description of Work: Changed washers on dripping tub faucet, examined another sink for a problem of leakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Sandra F.
01/2016
3.0
plumbing
+ -1 more
I had asked for a specific toilet that is a bit higher then most, an ADA type to be exact. When they showed up to my house, they had the wrong toilet and quickly said "It's an upgrade". It obviously wasn't and was clearly the wrong type of toilet. They did end up getting the correct one for me and it went okay. I don't think I would use them again.
Description of Work: $199 for a New Toilet Installed Big Deal
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
Cynthia P.
01/2016
5.0
plumbing
+ -1 more
Derrick was professional. He called me 30 minutes ahead of his arrival time and was prompt in his arrival. I originally called to have my toilet plumbing inspected but changed my mind and bought a new toilet. He agreed to install is and gave me my discount on the spot just as the service stated in the deal. He removed my toilet and the box that came with it. That alone would have cost me additional money as my trash service doesn't take that kind of trash. I will definitely use this plumbing service provider in the future and will request Derrick as my technician.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Natural Gas Lines,
General Remodeling,
Gutter Cleaning,
Electrical,
Excavating
FAQ
Arrowhead Plumbing is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Arrowhead Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa