Fortune Plumbing is a family-owned and operated plumbing company, which has served the North Georgia area since 1989. Gary Fortune is a Master Plumber with over 40 years experience in the plumbing and septic business, holding licenses in Georgia and Florida. We employ only the most skilled technicians, with an average of ten years experience in drain, water and vent piping. Our motto is, it "Won't Cost a Fortune" and our commitment is to provide all clients with honest and high quality plumbing services at a competitive price. Fortune Plumbing is fully insured, and we provide a One-Year Warranty on our work.
Business highlights
35 years of trusted experience
Services we offer
Residential/commercial Repair Plumbing, Pipe Replacement, kitchen/bath Remodeling. Services include: Installation/Repair of all fixtures & faucets; installation, Repair & replacement of gas, electric, tank-less & quick-recovery Water Heaters; installation, Repair & replacement of sump pumps & sewage ejectors; High-pressure Jetting/Rooting services for clearing stoppages; High-definition Camera for locating leaks & blockages; Re-Pipe/Pipe Replacement of all water,sewer,drain & vent piping...etc.
Fortune Plumbing was great! They responded to our call and were able to come out the next day to look at what we needed and provide an estimate. The technician, Ian, was very friendlly, extremely professional, polite, and informative. The work was completed for the quoted price (which was a very good price) and he even made some improvements to the existing plumbing and also gave us some plumbing education. We will call them again for any plumbing needs.
Description of Work: Water Heater replacement, pressure value replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie S.
03/2021
5.0
plumbing
 + -1 more
These guys are our go to for all our plumbing needs. They are responsive, knowledgeable and reasonably priced.
Description of Work: Toilet flow valve replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet W.
12/2017
1.0
plumbing
 + -1 more
Neither job was done satisfactorily. After the outside faucet was replaced, and water supply lines were unnecessarily moved in the basement there was a loud rushing noise heard in the kitchen, sounding like the basement was flooding. Thankfully it was not. Fortune plumbing did not test their work before they left. We decided to wait until spring to contact Fortune about this problem because we would not be using he faucet in the winter. We contacted Fortune a second time to fix leaking fittings in the pipes under the sink in the kitchen. Again the workman did not test his repair and after he left and we discovered we had no water power in the kitchen. Literally no water came out of the kitchen faucet. We contacted Fortune immediately about this problem, and to this day have not received a return call. Since it was the holidays and we needed water coming from the kitchen faucet we were forced to call another plumbing company to fix the problem, and pay to have Fortune's work corrected. We would never call Fortune plumbing again and would caution others about doing so. We did not receive a receipt for the work done on the kitchen pipe fittings, and the workman requested that we pay him in cash, which we thought was a strange request. We would not recommend Fortune Plumbing to anyone requiring plumbing repairs.
Description of Work: Replacement of an outside faucet, and at another time to fix leaking fittings under the kitchen sink.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Fortune Plumbing Inc
This review unfortunately is inaccurrate and has been responded to previously. I have also returned to the home and fully explained why the items they described could not be attributed to our tech. The original builders piping was very obviously undisturbed and not relocated. The noise could not be caused by our work. The sequence of events is not accurate except for our missing their first phone call which we returned and made a trip out to investigate the issues in person. I'm sorry they do not remember or understand the plumbing issues or the cause and effect existing before and after our work. Thank you. Jesse Wheelus. Owner
Cheryl C.
12/2017
5.0
plumbing
 + -1 more
They came out the same day, even though we weren't existing customers. Set up a temporary right away and fixed the line later.
Description of Work: Water supply line torn up in TS Irma
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela R.
08/2017
5.0
plumbing
 + -1 more
I called them on a Friday and they came out that afternoon. The work was excellent and Brian was such a nice and knowledgeable professional. Will definitely use again!
Description of Work: Find and fix water leak in yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
VICKI S.
04/2017
5.0
plumbing
 + -1 more
They did some install work for me at a very reasonable price, with very good quality. I had them out later for an unrelated leak, and again it was completed in a very timely manner at a reasonable price. The technician Brian had to crawl around in my very tight 1965 crawl space and was super friendly and competent both times. I will definitely use them again if I have any plumbing issues. I highly, highly recommend them.
Description of Work: Installed a sink, ice maker, and dishwasher for a kitchen remodel and fixed an unrelated leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karl S.
02/2017
1.0
plumbing, home remodeling
 + 0 more
It didn't. I had multiple telephone conversations with the owner,and made several appointments with him to come look at what I needed done,but he never showed up.
Description of Work: I needed to replace a bathtub/shower.
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from Fortune Plumbing Inc
I'm sorry we could not be of help. We are a small family business and do sometimes get overloaded which can lead to communication break downs. I apologize if we never followed up, but I do not ever remember making a set appointment. The location is just outside our normal territory and some free estimates have to be left open ended based on our availability/scheduling of other jobs in the area. Hopefully you found someone locally for your project. Sorry, again that we could not help you. Jesse Wheelus CEO/owner
william G.
07/2016
5.0
plumbing
 + -1 more
Originally I scheduled another person to do the job and they ended up not showing with no phone call. I called Fortune Plumbing and spoke with Gary. Ian, his son, then called me and scheduled a day and time and came out and fixed the problem at a good price. They always called and let me know where they were and what time to expect them. Good people, hard working. I would recommend.
Description of Work: Leak under kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Joshua G.
05/2016
5.0
plumbing
 + -1 more
They showed up for an emergency call on a Sunday. We had a major life event happening and they were super respectful of everything while working. They replaced the wax seal and fixed some other installation issues. Then they removed some insulation that had been soiled from under the bathroom. They guys were so pleasant, respectful and efficient.
Description of Work: Troubleshoot and repair oder and toilet wax seal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kyle H.
04/2016
5.0
plumbing
 + -1 more
Great. I would recommend for any plumbing work. Very easy to work with. Kept in contact on scheduled service was on time and finished within one hour.
Description of Work: Replaced a garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amanda A.
01/2016
5.0
drain cleaning, plumbing
 + 0 more
Excellent service! I called the office in the morning and spoke with a man who gave me good information, was easy to understand and polite. The serviceman called to alert me he was an hour away from meeting me. I had limited time when they finally arrived, but they got the job done in the time I had. They were courteous and very thorough. Previous plumber thought it was a pipe replacement job, but I had a feeling it was a simple job for the right machine.
Description of Work: Cleaned out very clogged kitchen drain. Pipes are galvanized and cast iron.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Fortune Plumbing Inc
Thank You!
Les A.
01/2016
5.0
plumbing
 + -1 more
Prompt, on time, professional, and fixed the problem right away. They also gave information to prevent pipes freezing.
Description of Work: They fixed some plumbing work that another plumber had left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Linda H.
07/2015
5.0
plumbing
 + -1 more
I contacted them and they were able to come out the next day. He called before he arrived. Gary was very professional and took care of the issue quickly. Took about an hour and that was leaving to go purchase the part he didn't have on the truck. I would use them again.
Description of Work: Replaced split pipe on outside faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Kelly M.
06/2015
5.0
plumbing
 + -1 more
Fortune Plumbing installed a dishwasher for me in late April. The technician was prompt and polite and did a good job considering the difficulty of the install. I had some concerns, however, about some aspects of the install that were not up to par. Within 48 hours of contacting Fortune to express my concern, the owner of the company was in my house and fixing the small issues, free of charge. I would highly recommend their services to anyone in need of a reputable plumber with excellent customer care and service.
Description of Work: Dishwasher install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lori G.
05/2015
5.0
plumbing
 + -1 more
Scott called earlier than expected (a good thing) and was able to come sooner than expected (another great thing!) The job was done quickly and well, Scott provided me with a photo of the repair as they even filled in the hole dug in the yard to access the leaking pipe. I felt the price was fair and the service was great. I will definitely use these guys again.
Description of Work: Repaired/replace leaking pipe/water connections from meter to home water supply.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Carol W.
05/2015
5.0
plumbing, water heater repair
 + 0 more
They were prompt, courteous and professional. We called them again after they were here a month ago to repair our water heater. They did a great job on that too!!
Description of Work: Replaced leaking outdoor faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Camille K.
10/2014
5.0
plumbing
 + -1 more
My job was scheduled the day after my call. He was very thorough and worked to solve our extremely low water pressure issue. The issue isn't totally corrected. But they offer a good warranty on their work, so I'm pretty confident they will eventually solve the problem.
Description of Work: Replaced PRV and removed a 2nd PRV at the road that was contributing to low water pressure (3 visits).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Fortune Plumbing Inc
Thank you so much for your review about Fortune Plumbing. If you are continuing to have a problem, please call the plumber at 770-532-9489 to get them back out there. If you ever feel we are not responding to your needs, you can call me Chris Fortune at 770-532-0811 or email plumber@fortuneplumbing.com so I can follow up. We really appreciate your business!
William & Debbie W.
10/2014
5.0
home remodeling, plumbing
 + 0 more
It went very well and technician was very professional. He completed work in specified time. We have thoroughly enjoyed our new tub. The technician has been available for questions about other plumbing issues.
Description of Work: Removed existing whirlpool tub and installed new one with additional jets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Fortune Plumbing Inc
Thank you very much for your review of Fortune Plumbing. I am delighted the installation went smoothly, and I hope you enjoy your new tub for a long time to come. Please let us know if you have any problem or need further assistance. Thanks again!
Shirley B.
10/2014
5.0
plumbing
 + -1 more
I was impressed with their service and professional attitude. I would use them again.
Description of Work: Replaced water regulator for water coming into house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$262
Response from Fortune Plumbing Inc
Thank you so much for your review about Fortune Plumbing. Please let us know if we can assist you in any way. We appreciate your business!
David D.
09/2014
5.0
plumbing
 + -1 more
All of my experiences with Fortune have generally been positive. They are professional and responsive. They repaired my leak problem and recently returned to assess some significant issues with water pressure. Jesse came to my lake house and spent over an hour evaluating the problem and considering how they could best solve it without costing and "fortune." Great advice and once I have done some additional preliminary work to provide better access for the plumbers into my very restricted crawl space, I anticipate calling Fortune Plumbing to follow up. Jesse could not have been more professional or helpful. I would certainly recommend them to anyone on the North end of Lake Lanier who needs a good plumber.
Description of Work: Repaired a leak and estimated additional repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Fortune Plumbing Inc
I want to thank you for the very nice review you gave earlier about Fortune Plumbing. I am sorry it took so long for me to see it, but we really do appreciate your business and your kind words. Please let us know if you have any problem or need further assistance. Thank you again!
William H.
09/2014
5.0
plumbing
 + -1 more
It turned out to be a very easy fix, something I should have caught myself. The plumber was nice about it, and felt bad he had to charge for about 20 minutes of work. He only charged the service call fee.
Description of Work: Found and fixed the source of a small leak in the laundry.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gary B.
07/2014
5.0
drain cleaning, plumbing
 + 0 more
Fortune came when they said they would, were very courteous and went about their business to solve the problem. They performed a few extra things like shimming the upstairs toilet. We were very pleased with their work.
Description of Work: Upstairs bathroom had developed a leak and was staining the downstairs ceiling. Provider inspected all drains, cleaned the shower drain, shimmed the toilet and even went on our roof to check vents for possible leakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Barbara L.
06/2014
5.0
plumbing
 + -1 more
Retrofitting a 53 year old home is challenging. Fortune Plumbing met the challenge. Took the time to find the right parts and kept within our price point. Arrive on time and stayed until the job was done. Very professional and friendlly. Completed the job and the cleanup in a timely fashion. I was more than satisfied and will call again.
Description of Work: Relpaced bathroom sink and stopped leak. Repaired wall board.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
mary S.
06/2014
5.0
plumbing
 + -1 more
Installed faucet looks good and will be coming back to install faucet for pot filler. Price included two trips to get supplies so that added to cost of course.
Description of Work: Installed sink after new counter tops and ran line for pot filler.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Eve R.
06/2014
5.0
plumbing
 + -1 more
Great work! Very professional and knowledgeable! Thank you Scott and Justin.
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Service Categories
Plumbing,
Water Heaters,
Drain Pipe Installation,
Kitchen and Bath Remodeling,
Drain Cleaning,
Septic Systems,
Basement Remodeling,
Sewer Cleaning
FAQ
Fortune Plumbing Inc is currently rated 4.9 overall out of 5.
Fortune Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Fortune Plumbing Inc does not offer free project estimates.