Boat Dock Works

I recently signed up for the annual dock watch program but not only was service not rendered, but there was no communication and in the end I had over $500 damage to my dock and neighbor's boat. I understand when the water rises quickly, there might not be next day service. I waited 5 days but it was too late despite my pleading and ignored voice mails and texts. They obviously don't care or want my business as not only was I not offered some compensation or free month of service, but was recommended to give them $5-10k to strengthen my new dock. After writing a negative review I got an email promising a check in the mail to cover the last month of service. In other words, a $100 to buy off their liability. My advice is to stay clear of Brad and this company- they are not listed in BBB, Ga LLC's, and not worth the risk.

unknown

Brad came out to give me a quote within 2 hours of my initial phone call. Once I agreed to have them do the work, they completed it within a week. They called the morning that they were coming, to let me know that they would be on my property. They performed the work without bothering me. Then sent the bill by mail. Everything that we agreed upon was completed in a satisfactory manner. I would recommend Boat Dock Works to a friend. We bought a 20 year old home, that had received very little upkeep over the years. I've dealt with a wide variety of contractors, and have not been happy with the vast majority (hence my recently joining Angies List).

I wasn't home during the dock re-decking,but there was no mess afterwords- All materials were disposed of. It looked like they brought in a new dock and took my old rotten dock away. I was home when they installed my hardwood flooring. It went very smoothly. They came in the first day- moved furniture- removed the carpeting--I had an extra issue- I had particle board under my carpeting-which hardwood cannot be installed upon-so they took up the particle board and installed a plywood base. The second day - the installation began. The team had their various jobs and the two rooms- 720 square feet-- was installed in a day. The third day was for trim pieces and molding and furniture was carefully replaced with non-scratch pads underneath the "legs". As soon as money permits- I will have them continue with hardwood in other rooms of my home.