We're a well established business with over1 5 years of unmatched expertise. Customer preference and priorities are always first. We're very timely with our work and never lose attention to detail.
Mr. Nate was a very courteous vendor and came out to inspect my washer for a leak. I paid $119 but unfortunately the next day I went downstairs and noticed a small puddle of water right where it was prior to the service call. I called the number on the receipt I had and it went straight to voicemail. I tried text instead and got a reply and was told that my message would be forwarded and that someone would get back to me on the next day. It was about 2 pm the next day and I hadn't heard from anyone. Once again I called the number and it went to voicemail. I texted that I was dissatisfied and would be escalating if I didn't hear back from someone. Mr. Nate then called immediately and let me know he'd just received the message. He said he wouldn't be able to come out until Tuesday because he was out of town. Unfortunately, I simply couldn't wait 3 days without laundry after being unable to do laundry for nearly a week waiting for the service repair. He offered a refund which I accepted but haven't yet received. I had to call another service tech out and he determined there was a hairline crack. Hopefully, I receive my refund in full to make this right.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
3.5
Ndeye N.
02/2019
2.0
Very unhappy about this busines's tactics.
Rating Category
Rating out of 5
quality
3.0
value
0.5
responsiveness
1.0
Jason S.
02/2019
3.5
Repairman came out and completed the job! Outstanding service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
T A M.
02/2019
5.0
Prompt, courteous, very efficient! Excellent work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
JaMelle S.
02/2019
5.0
I was looking for refrigerator repair for the Coweta County Division of Family and Children Services and after calling several local businesses in Newnan who would not come out because of many different reasons regarding payment rendered on-site, I was gracious for LeNaNix, LLC. Mr. Nathan was very transparent, willing to work with the agency, and had great customer services. I would recommend anyone to hire from the great experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sarah R.
02/2019
5.0
Nate was such a Godsend!! He called me within an hour of my home advisor search. He checked on the status of the person who was supposed to fix my washing machine (this person did not show up as promised yesterday or today). Upon hiring Nate, he arrived 20 minutes later (10 minutes earlier than expected)! He immediately identified the issue, located a part, went to get the part and returned as soon as he could. I am so grateful for his professionalism and knowledge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael R.
02/2019
5.0
They where very professional and on time. Highly recommend they.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wayne R.
01/2019
5.0
Technician was exceptional. Repair was fast and reasonable. Thanks!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melissa O.
01/2019
5.0
Great tech, arrived quickly and fixed the fridge. Very polite. Excellent customer service!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Jamie K.
01/2019
5.0
Perfectly prompt, priced and prepared. Would absolutely use again and refer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andy W.
01/2019
5.0
Courteous, professional, and on-time. Added to my favorites for appliance repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
AL L.
01/2019
5.0
Was on time and did a great job replacing my garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Al h.
01/2019
1.5
My Appliance is not fix
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
2.0
Steve H.
01/2019
5.0
Nate Nix is a true professional. Communication was clear all the way through the repair of my washing machine, replacement of a bearing kit. Recommend? Absolutely, positively, yes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Arthur H.
01/2019
4.5
Very good
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Janelle S.
12/2018
5.0
Nate was excellent. Came when he said he would, kept me updated on status of the parts needed for repairs, he was professional, friendly and honest. I would hire Nate again and highly recommend him for appliance repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$380
Lee D.
12/2018
4.0
Impressed with scheduling and arrival within the time window. Repair was done as required and all systems are go again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$220
Dan H.
12/2018
5.0
I was really impressed with the guy and got everything taken care of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Tara P.
12/2018
5.0
Anthony was very professional, friendly, and arrived during the time stated. He diagnosed the issue, found the part, and completed the repair quickly (same day). Very pleased with the experience. Definitely recommend and would hire again. Great work!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$271
Miriam F.
12/2018
5.0
He did a good job and was very professional. I admire his honesty and the education he provided regarding preventive measures to prevent future issues.