We're a well established business with over1 5 years of unmatched expertise. Customer preference and priorities are always first. We're very timely with our work and never lose attention to detail.
Nate from the company LeNaNix failed to properly diagnose our refrigerator. We had a leak from the bottom of the fridge that was water leaking in our basement. Nate charged us $488 to repair a leak and the ice machine (I was out of town but my wife was there when he first came). 24hrs later (after I returned from a business trip) water was leaking again and down to the basement and the ice machine was still not working. It took Nate 5 days to return to take care of the repairs that did not get repaired. He did not arrive on time when here showed up on Tuesday and admitted that he assumed that the water valve needed to be replaced and never tried to identify if there was water leaking anywhere else. I explained to Nate that I was not happy with his services because what ever repairs he did not fix the problem. Water still leaking and ice maker still not working. Nate promised to give us a full refund on Wednesday and the next day he said he needed to remove the parts he installed to try to get a refund or he would charge me for parts. I told Nate that I had no problem paying for parts and we will be done with it because at this point I am extremely upset and I am losing money because of poor service. Parts were $267 and he promised me a refund for $221. He had not responded about when I will get a refund based on his promise. I am extremely dissatisfied with the services that Nate provided. He seems to be someone who is not very honest and appears to try to take advantage of homeowners for his own profit.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Antonio W.
05/2019
5.0
The contractor came back out and took another look at the refrigerator and we discovered that the fan was not working. He even came out late in the evening to see what was wrong and took care of the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barry E.
04/2019
5.0
Great communication. Came and diagnosed my dryer in under 20 minutes. Even went into Atlanta to get the parts to repair it. Very nice and trustworthy. Would hire again if needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Almetia S.
04/2019
5.0
Great svc visit! Professional, knowledgeable, friendly. Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kelley G.
04/2019
5.0
Amazing service!! He was professional and courteous. He did a great job plus fixed our fridge in 1 day even though he had to retrieve a part. I would definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wayne R.
04/2019
5.0
Excellent service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary B.
04/2019
5.0
Very professional. Prompt. Trustworthy.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$283
Rodney G.
04/2019
5.0
Super quick response and very professional!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$270
Kathleen K.
04/2019
5.0
Antony came out and located the problem. But more over he located a major problem that I had that could have easily have caused a house fire. So I will now be looking on Home Advisor for an electrician.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob H.
04/2019
5.0
they did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
linda s.
04/2019
5.0
You will never go wrong with LeNaNix, LLC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
George R.
04/2019
5.0
Great, friendly service! Really went above and beyond to make sure the job was done correctly and I appreciate that. Will certainly recommend!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wendell S.
04/2019
5.0
This was my second time using LenaNix and both times were good experiences..very reasonable repair prices and they did excellent work..replaced bearings in my Maytag washer the first time..and replaced an inlet valve on my whirlpool refrigerator the second visit. I will definitely call them again if needed..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janie C.
04/2019
5.0
Prompt! Very knowledgeable! Great customer service!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bunny R.
04/2019
5.0
There was a problem that needed correcting and Nate returned for a second visit to fix it.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$277
Annette C.
03/2019
5.0
Nate was great! He called me within a couple minutes of me requesting a quote, set up the appointment to come out within a couple days at my request, was on time, gave courtesy call 30 mins before arrival, was super nice, went straight to work, repaired the pump instead of just ordering a new one which would have cost almost 2x as much, was very quick getting the job completed left the area better than he found it and the washer works great!! I will definitely call him back for any future appliance repairs needed at my home. Highly recommend to anyone needing appliance repair!! And he was a very nice gentleman and a pleasure to do business with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leonard C.
03/2019
5.0
Everything was completed in a satisfactory manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
James R.
03/2019
N/A
My appliance was never fixed, after hearing a lot of rhetoric about what was a possible fix the so call technician left me with a dismantle appliance, now I'm in the need of a new washer, please be aware of people you let into your home.
Rating Category
Rating out of 5
quality
2.0
value
3.0
responsiveness
3.0
Karen H.
03/2019
5.0
Nate was very prompt, professional and had the problem diagnosed and repaired within an hours time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike P.
03/2019
5.0
We had a problem with our refrigerator that was repaired within hours. Great work and great price. Would use again for any appliance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eric S.
03/2019
1.0
I hired LeNaNix to repair my appliance. The repairman came and diagnosed my issue. He gave me an estimate to repair but never returned to fix my appliance even after several attempts to contact the company.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Nancy N.
02/2019
5.0
The owner of the company is the one who does the work. He fixed what I called him for but when I mentioned another appliance with a perplexing issue he spent the time to figure out the problem and address it. I highly recommend Nate Nixon!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rebecca M.
02/2019
4.5
It was a pleasure to work with Nate from LeNa, LLC. He was courteous and very professional. He completed the work for me. I was extremely pleased. I would definitely recommend him. Thank you!