We're a well established business with over1 5 years of unmatched expertise. Customer preference and priorities are always first. We're very timely with our work and never lose attention to detail.
Nate was very helpful in resolving the issue with the appliance and gave home improvement tips for the entire house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Lorena B.
08/2019
5.0
They were very courteous and were on time and called ahead. They were great, couldn't of asked for anything better?
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joan L.
08/2019
5.0
He was on time & very proficient. A consummate professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lynn L.
07/2019
5.0
This is an incredible company! They did the work quickly after very rapidly determining what the problem was and the fee was extremely affordable. We even discovered in additional problem after the initial problem was fixed and they resolved it as well. I cannot speak more highly of their integrity and commitment to getting the job done right.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$337
Melissa H.
07/2019
5.0
This was the best service call I've ever had. He contacted me immediately and set up the appt.for the next morning. He was on time, curtious, professional and kind. Even though my dryer wasn't fixable, he put full efgort into trying to locate the part needed. very pleased, I will call him again if needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Boubacar D.
07/2019
5.0
First, I was hesitant just to let Mr Nix come and see the microwave oven combo because I was told the parts are inexistant but when he came in the same day, he found it was a switch problem. He did fix it and the door needed to be adjusted and fixed, which were also done right. Excellent job Mr Nix
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cameron S.
07/2019
5.0
Friendly and fast! Will hire again one day!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$360
Dawn C.
07/2019
5.0
Great experience. Nate was able to diagnose and repair the dryer very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James R.
07/2019
5.0
Very pleased. Responded in a couple of hours of the call. Replaced defective electronic control board after driving to Atlanta to pu the part
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$330
Perry M.
07/2019
5.0
Responded quickly
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Edison L.
07/2019
3.5
Na
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$350
Wilson W.
07/2019
5.0
Submitted refrigerator repair request around 8 am, had it working again by early afternoon. It’s been operating normally ever since, and price was reasonable too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janet H.
07/2019
5.0
Nate was a pleasure. He arrived when he said he would and worked quickly to fix my refrigerator. He was very knowledgeable and showed me exactly what was wrong with my fridge before he fixed it. I am very happy and would recommend him to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Martha H.
07/2019
5.0
Nate was very helpful. I think he fixed all our refrigeration problems. He knows what he's doing and explains it well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephanie F.
06/2019
5.0
Absolutely fabulous service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nobuko S.
06/2019
5.0
I requested service early morning to discuss the issue we had for our dryer. The service person called me right away and came out the same morning. The timer was changed and the problem was fixed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$292
Teri D.
06/2019
5.0
Called one day; came out the next... problem solved.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$232
Rod W.
06/2019
5.0
Quick response, professional service and nice technician!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
John C.
06/2019
5.0
Owner spoke with me directly concerning my LG dishwasher and was extremely helpful answering all my questions without pushing me to hire him. I was able to think things through and did hire him to do the work. The tech arrived on time and was very pleasant. Anthony was kind and very respectful of my questions and concerns as he solved the problem. I have 30 years experience in the restaurant business and have had a great deal of experience with numerous appliance repair services and this company is TopShelf, A Number 1! I will not forget them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lori H.
06/2019
3.0
The dryer repair was completed after two trips because he didn t bring the part with him which he was able to diagnose over the phone. That was impressive. The replacement part cost was astronomical. $68 for a roller wheel. Because he s a certified technician, he would only use certified parts. The same roller wheel is available on Amazon for $12. The labor cost was unreasonable based on the overestimated timeframe allotted by Samsung to complete the job. It took less than 20 minutes. Total cost of repair was $217.21. We asked what the estimated cost would be prior to him coming out which he would not provide to us. He was able to explain the cost of repair once he took the dryer apart. His repair cost far exceeded the Home Advisor estimate for repair. P.S. Spend $12 and go to YouTube. Lesson learned.
Rating Category
Rating out of 5
quality
4.0
value
1.0
responsiveness
3.0
Billy P.
06/2019
5.0
The technician arrived when he said he would. The final cost was within his estimate. He cleaned up his work area. I recommend him and will use him again if I need his services.