Kirk The TV Guy LLC

TV Service - Cable, TV Service - Satellite, Stereo and Home Theater Systems,

About us

Kirk The TV Guy provides you a more convenient and easier way to setup and install your existing or new service with Dish TV, Directv, Comcast and Charter. We are dependable and dedicated in working with you to establish service at your home, business or condo community so there is no more reason to wait for days or weeks to get an installation.

Business highlights

26 years of trusted experience

Services we offer

TV & Audio Video Equipment Sales, TV Wall Mount, Satellite installation & repair, home theatre surround sound & internet and phone services, and hourly in-home consultation

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.923 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
0%
2
4%
1
9%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-23 of 23 reviews

Herbert O.
02/2021
1.0
home theater design, satellite tv service
  + 0 more
After receiving Kirk's price list, I attempted to schedule a visit in order to complete the work. I never received a response after texting, E-mailing, and leaving a voice message. Extremely poor customer service. I am really disappointed given that I had read many outstanding reviews regarding the quality of Kirk's work. I guess that I will never find out.
Description of Work: Quote & Requested Service Visit

Rating CategoryRating out of 5
value
4.0
responsiveness
1.0


Ken A.
07/2017
5.0
satellite tv service, cable tv service
  + 0 more
Kirk is knowledgable and professional and really has his act together. He was confident and positive about a solution and did not complain about the effort required as every cable and satellite company usually does! His truck was organized with everything he needed and he was able to get the entire job done himself in just a couple of hours. He made certain every TV was receiving a signal before he left. I cannot recommend him highly enough!
Description of Work: Direct TV refused to move their antenna that was blocked by trees (it was set up incorrectly on installation). I called Kirk and he came out, moved the antenna and reconnected everything. It was a difficult job since the antenna had to be moved from one side of the house to the other and he had to run new cable through parts of the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Kirk The TV Guy LLC
Thanks so much for the kind words! We look forward to doing business with you again in the future!

Catherine D.
10/2016
2.0
electrician, cable tv service
  + 0 more
Very disappointed that I wasted my time.
Description of Work: We called Kirk to ask for help with our cable tv system and internet connectivity problems. The person who answered the phone was very nice. She said Kirk was out of town on a job and he would come and help us when he returned. She gave me an appointment for 2 days later. Kirk never showed for the appointment. I tried to call and left a message on their voicemail but never heard back from them. I took the day off from work, thinking that they were coming. Still have not heard anything from them.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Kirk The TV Guy LLC
Hello Ms [Member Name Removed], We apologize for the mis-communication. If you ever need our services, please contact us and we will do anything we can do to change your opinion. Regards, Kirk The TV Guy Team

Toni S.
10/2016
5.0
electrician, cable tv service
  + 0 more
Awesome! Highly recommend. We were very happy with the work done and felt the price was fair. Kirk was great to work with as was his assistant.
Description of Work: Kirk installed networking cables for a home office with all the needed outlets, rerouted and completely reworked the multitude of cable wires for the entire house and relocated and set up the wifi router.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Donald B.
05/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher C.
05/2016
5.0
cable tv service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank D.
11/2015
1.0
cable tv service
  + -1 more
unknown
Description of Work: Awful... they ran a credit check without my permission,, took all my info (like they were stealing my identity),, totally refused to discuss any other cable/dish providers (although they advertised many many)... When I complained about the girl to Angie's list, Kirk himself called me and he was terrible (acted like he didn't even know the girl),,, tried to shove me into a bad price ($99/month) on Comcast as my totally absolute only option.... Later I learned through Comcast, I could get any of the special deals just by paying $100 upfront (my credit isn't the best) Kirk deliberately refused to mention that.... Also there were many other options and I finally (myself) set up with a dish provider for about $60 a month ,,,, No thanks to Kirk

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$99

Quintin B.
11/2015
5.0
cable tv service
  + -1 more
unknown
Description of Work: They installed a large antenna in my attic that picks up all 70 Atlanta Local Channels. He connected all 3 of my TVs to it and the reception is as clear as cable. I cut the cord with cable!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$565

Donald B.
09/2015
5.0
cable tv service, satellite tv service, tv sales
  + 1 more
unknown
Description of Work: it seems that the directv guy that first installed my dish, used inferior parts...after this was discovered, Kirk made the necessary changes and all is working again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bridget C.
04/2015
5.0
cable tv service, home theater design
  + 0 more
unknown
Description of Work: They installed our DirectTV and our Excede Internet, plus added another TV outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marie R.
03/2015
5.0
cable tv service
  + -1 more
Richard was the technician and did an excellent job - very knowledgeable and thorough.
Description of Work: Connected my vcr/dvd combo to the tv and new cable box. Also repaired the router connected to my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Margaret S.
11/2014
5.0
cable tv service, home theater design
  + 0 more
So, first off, Kirk called before he arrived, which is always nice. I live in an area with terrible issues with signals (I have an extender for my cell phone). Kirk had told me that Kennesaw was bad, but said he had an antenna he was almost sure would work. Sure enough, it did, There was just one channel that did not come in well, and Kirk said that whenever I bought a new tv, that channel would be perfect because the technology's better now (at which point, I bought a new tv - my choice, not his). Kirk and his assistant installed the new tv, and voila! Everything works. I get 27 channels, including the major networks. The picture quality is BETTER than cable -- it's blue ray quality!! I also subscribe to Hulu and Netflix, so I'm good to go with my TV. And I am saving about $75/month. That means in 6 months, I will have paid for Kirk's services and no more cable!! Oh, I also only have ONE remote now. There was no mess. Kirk also rerouted some of my wires so they don't show. Also they called me a few days later to make sure everything was working as it should.
Description of Work: I wanted to "cut the cable," so Kirk came out to evaluate my house and neighborhood to determine if I would be able to get my channels over the air. He told me that there would be a $75 service charge, but if he did the work, that would be applied to it. His total estimate was $460, including equipment. (The additional charges were because I decided to get a new tv during the installation, and he installed it on my wall and I bought an HDMI cable from him).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$619

Response from Kirk The TV Guy LLC
Thanks [member name removed]! We appreciate your kind words. Happy New Year! Kirk

Sharat K.
09/2014
5.0
cable tv service
  + -1 more
He was fanstastic. He worked until almost midnight one night to get everything done. I would highly, highly, recommend him.
Description of Work: Provider hooked up all of our new televisions, cable boxes, and installed new routers all over our house so that we could have internet access throughout the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Kirk The TV Guy LLC
Thanks (Member name removed). We appreciate your positive comments. Happy New Year! Kirk

Ruth D.
09/2014
5.0
cable tv service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Response from Kirk The TV Guy LLC
Hello (Member name removed). Happy New Year and hope everything is working fine. Kirk

Ravindra R.
06/2014
5.0
cable tv service
  + -1 more
Kirk and his team are great. Nalda took our order over the phone, and was able to schedule Kirk to come out and perform a sight visit on short notice. After examining our office and finding out exactly what we wanted to do, Kirk was able to give us a more than fair price quote for the services and materials (which comprised the bulk of the price). His team finished the job that day, left the office in clean shape, and even provided some additional services that they thought we needed at no additional cost. The workmanship was of a high quality. I strongly recommend Kirk the TV Guy.
Description of Work: Provider wired two office televisions for Direct TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Kirk The TV Guy LLC
Thanks [member name removed]. We appreciate your positive comments. Happy New Year! Kirk

Zimare S.
06/2014
5.0
cable tv service
  + -1 more
The technician shown up on time, was professional courteous. The best part is he was well equipped and knows what he was doing. I will use him for future service
Description of Work: Internet Service Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kirk The TV Guy LLC
Hello (Member name removed), We appreciate your positive comments. Happy New Year! Kirk

Barbara B.
05/2014
5.0
cable tv service
  + -1 more
They were on time, professional, neat and reasonably priced. I would use them again.
Description of Work: Install additional cable TV access in two rooms. One required just a splitter on an existing cable. The other required fishing the cable down through the wall and installing an outlet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Kirk The TV Guy LLC
Hello (Member name removed), We appreciate your positive comments. Happy New Year! Kirk

Cordon J.
03/2014
5.0
satellite tv service
  + -1 more
Call Kirk and arranged for a appointment. He showed up on time, went to work on the take down and replacement with new TV. Once TV was hang using existing brackets, powered up the TV and set it up. He even cleaned up the cables. When I showed him the Angie's List coupon of $25, subtracted the amount. Kirk was pleasant and professional thru out the visit. I would use him again and would recommend him.
Description of Work: Replace hanging TV over fireplace with newer TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kirk The TV Guy LLC
Hello [member name removed], We appreciate your positive comments. Happy New Year! Kirk

William B.
02/2014
5.0
cable tv service
  + -1 more
Perfect! On time, professional, personable.
Description of Work: Installed dish and television with miscellaneous wiring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kirk The TV Guy LLC
Hello [member name removed], We appreciate your positive comments. Happy New Year! Kirk

siomara A.
01/2014
5.0
cable tv service
  + -1 more
great
Description of Work: arrange comcast installation, helped me pick right package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Kirk The TV Guy LLC
Hello (Member name removed), We appreciate your positive comments. Happy New Year! Kirk

Donald E.
09/2013
5.0
cable tv service, satellite tv service
  + 0 more
Kirk and his assistant Robbie worked over 12 hours straight on the installation and completed it with zero follow up issues. They even took time, at their own initiative, to slowly and patiently explain to my wife's 88 year old mother how to use the new equipment. In short, if you want your cable or satellite installation done professionally and in a careful, cosmetically-pleasing manner re: wire management and equipment placement, Kirk and his team are the ones.
Description of Work: Ultra-complicated update of a 10-TV Directv system to the latest high definition equipment, including several DVRs, radio frequency remotes and a Directv internet connectivity box. Know complications going in related to a recent-year requirement by Directv that the receiver boxes be located in close proximity to the TVs served as opposed to our longstanding setup where most receivers were remotely housed in a basement equipment room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Kirk The TV Guy LLC
Thanks [member name removed]. Appreciate your kind comments! It was a pleasure to do business with you and look forward to continue to service your future needs.

Jack H.
06/2013
5.0
cable tv service, satellite tv service
  + 0 more
I recently had a new roof put on, and I did not want the Dish Network dish put back on where it was previously, because it was nailed directly to the roof. I wanted an alternate mounting method, that would not penetrate my very expensive roof. I also have a separate antenna for local channels, and wanted the signal to go to multiple TVs, as I only had it going to one of them, plus I had lost some signal since the leaves filled in. Kirk worked with my schedule, showed up as promised, and got right to work. He first dug a hole to set a pole for the dish, as I did not want it mounted on my new roof. While the cement set, he worked on the antenna. He positioned it for optimum performance, and added an amplifier to boost the signal. I had put the antenna up myself in the winter, and after the leaves filled in, I lost many channels, and those I still had were very bad signal quality. He got the signal quality way up, then worked inside to make sure the signal from both the dish and antenna got to where it needed to go, and with the best quality. He did run into an issue trying to get both dish & antenna signals to a 3rd TV, because the amplifier on the antenna was drowning out the dish signal. He had a solution to fix it, but based on my budget, we both decided to exercise that option at a later date. So yes, he could have gotten it working, but it would have required extra equipment, and it put the total cost out of my budget. We both agreed that we could work on that aspect at a later date if desired. He stayed much longer than I think he had anticipated, and was very thorough. In the end, he came in right on target with his estimate, based on the work performed. Additionally, Kirk is a very professional, very likeable person, who is easy to get along with. Very friendly. I wouldn't hesitate to have him in our home anytime to do anything, which is important, as I have a pregnant wife, 13 month-old, and a teenage daughter. You don't want just any schmo off the street coming into your home, but I felt very much at ease with kirk. Kirk does things the right way, not the quick way. I look forward to being able to use him in the future.
Description of Work: After having a new roof put on, Kirk remounted my Dish Network dish on a pole, versus the brand new roof, he adjusted my over-the-air antenna for optimum performance, added an amplifier, and got the signal to more than one TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Kirk The TV Guy LLC
Thanks [member name removed]. Appreciate your kind comments! It was a pleasure to do business with you and look forward to continue to service your future needs.

Cathy M.
02/2013
5.0
cable tv service
  + -1 more
I would definite call Kirk the TV Guy for future needs. Please refer to the above details of my service call.
Description of Work: I had 3 different cable/audio repairmen visit my home (including my cable provider, Comcast) to try to get my expensive Harmony remote to turn on my expensive Smart/Sony TV on in the highest resolution...without going thru 4 steps each time I turned on the TV....Although my problem has not been corrected YET....Kirk the TV Guy spent many hours trying to fix my problem...called the manufacturer, called Comcast, searched the Internet, called an expert friend in the business who wrote programs....he even called 1-2 weeks later advising me of his progress...he did all this and told me since he could not fix my problem...he would not charge me. I found this so unbelievable! A company who would not charge you if they could not fix your problem...I ended up compensating him for his gas. I find him a genuine, honest, repairman. I will definitely call him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kirk The TV Guy LLC
Thanks [member name removed]. Appreciate your kind comments! It was a pleasure to do business with you and look forward to continue to service your future needs.

    Contact information

    693 Goza Road, Fayetteville, GA 30215

    www.kirkthetvguy.com

    Service hours

    Sunday:
    10:00 AM - 6:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    TV Service - Satellite,
    Stereo and Home Theater Systems,
    Electrical,
    TV Sales,
    TV Antenna

    FAQ

    Kirk The TV Guy LLC is currently rated 4.9 overall out of 5.

    Sunday: 10:00 AM - 6:00 PM

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 10:00 AM - 6:00 PM

    Kirk The TV Guy LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Kirk The TV Guy LLC does not offer free project estimates.
    No, Kirk The TV Guy LLC does not offer eco-friendly accreditations.
    No, Kirk The TV Guy LLC does not offer a senior discount.
    No, Kirk The TV Guy LLC does not offer emergency services.
    Yes, Kirk The TV Guy LLC offers warranties.
    Kirk The TV Guy LLC offers the following services: TV & Audio Video Equipment Sales, TV Wall Mount, Satellite installation & repair, home theatre surround sound & internet and phone services, and hourly in-home consultation

    Contact information

    693 Goza Road, Fayetteville, GA 30215

    www.kirkthetvguy.com

    Service hours

    Sunday:
    10:00 AM - 6:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 6:00 PM