Was quoted in person $6500 for installation and the tank after he walked the property. During the installation, the water and gas lines were cut and the power line was also hit. After the work had been completed, without any prior communication, I received a bill for $9K which is 30% higher than I was quoted. The next day I had an irrigation person out. He checked my water lines and informed me that multiple water lines had been cut out back. Instead of marking them and informing me they were damaged, their crew simply covered them over with dirt and moved on. In my opinion, that is completely unethical. If they had marked all the spots that they had cut, it would have been far less expensive to find and repair. I had 3 other people come out and look at it and all agreed it was negligent. Matt refused to take responsibility and said he felt good about the job they had done. This job ended up costing me almost 10K after repairing the damage and locating where they broke my lines. If there was ever a bait and switch company, one that doesn't own up to things they damage, and claims there were conversations that were not had, its this company. Do not use.
Description of Work: New Septic Tank Installed
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$10,000
Cory S.
05/2017
5.0
septic tank
+ -1 more
Matt and Sonya are great folks. Primary interactions were quickest on text followed up with a phone call. Very positive people. Their crew are the kind of guys you want working at your house. 100% recommend!
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Service Categories
Septic Systems,
Sewer Cleaning
FAQ
Fayette Septic is currently rated 3 overall out of 5.
No, Fayette Septic does not offer free project estimates.
No, Fayette Septic does not offer eco-friendly accreditations.
No, Fayette Septic does not offer a senior discount.
No, Fayette Septic does not offer emergency services.