Tub Doctor Luxury Bath

Description of Work: Remove surface rust stains on new tub installed by home builder.

Description of Work: Bathroom Remodel

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Description of Work: Repaired previous installation under warranty.

Description of Work: We've used Tub Doctor for bathroom remodeling. They took out a tub and put in a shower and remodeled a bathroom.

Description of Work: HE installed a Walk in Tub For us, The job started in august 2013 it was to take three to four weeks total but it took twelve weeks to finish the job on December/17/2013,Then MR.Eddie Singelton told me that this was his first Walk in TUB Installation., After he had me believing that he had done many of them because he had a cut away display in his showroom. |We are having serious problems with it and can not get him to come back and fix them because he will not return my calls.

Description of Work: Removal of old tub, adjustment of plumbing, installation of new tub, install new wall tile and fixtures

Description of Work: Tear out large garden tub that was difficult to step into and replaced with 5' x 4' shower with low threshold that could be crossed by wheel chair and had bench seat and lots of grab bars. Tub Doctor had the best quote and the best solution for us (but all quotes were higher than one would expect). One big decision on selecting an installer is the materials they use (acrylic vs. cultured marble). Tub Doctor uses Luxury Bath Acrylic, other installers quoted either all cultured marble or a cultured marble base and Acrylic sides. Luxury Bath did not have exactly what fit our needs (large size and large built-in bench), but Tub Doctor special ordered an acrylic base. One advantage of the acrylic base is that if an elderly person falls in the shower, the acrylic base gives a little and is less likely to break a bone compared to the cultured marble base. After looking at what had happened to our cultured marble bathroom sinks, we decided not to use cultured marble. Once the thin resin top coat (just like on fiber glass) of cultured marble was worn or chipped, water penetrated the porous material and left black speckles that went deep into the material and could not be sanded out. For ease of cleaning, we went with smooth surface acrylic for walls. But I decided to not get a solid color since there would be less eye input for maintaining balance (think of walking in a white out snow storm). So went with smooth surface, but with a design so that my brain would have visual feedback and decrease the fall risk. Went with a shower curtain instead of a door, because a door would limit access width and make using a wheel chair difficult. All the installers first quoted a temp control water valve with one handle, which makes no sense at all! With one handle control, you loose the temperature setting when you turn off the water. A two handle control allows you to keep the temperature setting when you turn off the water. Any small difference in price soon pays for itself in the water saved by not having to hunt for the correct setting every shower. So we specified a Delta 7000 series water valve with both temperature and flow control handles. (But I like the Price-Pfister better because it has built-in shut off for easy cartridge changes.) Tub Doctor recommended that we install a bath exhaust fan, even though we had a window, due to the mold that had formed on our window (I did the fan install myself). I did not like having to pay money down, but all of the installers required that due to special materials being ordered.

Description of Work: M & D Home Services remodeled my bathroom. Because the contractor refused to cover the brand new bathtub as I repeatedly requested the inevitable happened. He dropped a heavy tool in the 2nd brand new bathtub, yes the first one he damaged as well! He did not learn his lesson from destroying the first brand new bathtub. Would have fired him but we made the mistake of paying him already thinking we could trust him. So sure enough he chips a large area in another brand new bathtub. No problem he says! Yeah right! I will call Tub Doctor he says and they will come right out and fix it. It will be good as new and last for years just like a regular tub. I should have know better. Tub Doctor came out and fixed all the chips and damage from the tools being dropped continously in our brand new tub. I have a receipt that shows on January 16, 2013 M & D Home Services paid $120.00 for this repair work. The man that repaired the tub gave instructions not to use the tub for 24 hours. Well that was a joke anyway because the contractor never fixed the new plumbing and if we had tried to take a bath, water poured out the shower and tub faucet at the same time. So we had to take baths or wash in the kitchen sink anyway! So my husband and I decided to let it cure for 3 days instead of the 24 hours anyway. So that bath room was never touched or entered in 3 days by just my husband and I. When we did enter the new bathroom it was to use only the toilet and sink! Because the unscrupulous contractor had not finished our bathroom in 3 MONTHS!!!! He also left instructions to never ever use abbrasives to clean the tub. I bought a soft sponge just for cleaning the bathtub and only used hand dish washing liquid. The bathtub never got cleaned because it was brand new and did NOT NEED IT! We eventually hired Babbitt's, Inc. to come and fix our bathroom. Read my rating about them! They did not touch the tub because they thought like us that Tub Doctor had fixed it. It looked shiny and pretty! Well much to my horror and dismay I am taking a shower Sunday, February 24, 2013 and guess what I see headed for the drain at my feet? You guessed it! Plastic. Strips of plastic. The entire tub after being used for only a month is PEELING! No wonder they give only a 1 year guarantee! Now how do I get my money back? I had already paid this unscrupulous contractor. After this shoddy workmanship I certainly don't want the same people supposedly fixing my bathtub. So I am looking around on Angies List and looking at bathtub refnishing now. I will post my review of that company after the tub refinishing is complete.

Description of Work: Replace a garden size bathtub with an oversized walk in shower with a sliding glass door. The shower walls and base were manufactured to fit the size of the tub area. The shower accessories included a shower head, a hand held shower, a builtin seat, a wall mounted hand bar, and a corner shelf.