Could not have been better. Tony was knowledgable, expert, efficient and very good humored.
Description of Work: Diagnosed drainage problem, fixed, tested.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronda S.
12/2011
5.0
plumbing
+ -1 more
They could come right away. The leak started with being just a little drip and then, all of a sudden, it was like a pour. I called them and they could come out that day. They came exactly when they said they would.
Description of Work: Hardy Plumbing of Augusta fixed a leak in the shower. The shower head was dripping and we had them come out and fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Gwendolyn S.
09/2011
1.0
plumbing
+ -1 more
It was not even a problem to begin with. The guy who came to repair the machine to put it back in order, showed us what the problem was, and we called them to tell what the problem was. Then they went up on the roof to fix it, and it is still in a bad shape. They made a mess of things, and I just don't really recommend them to anyone. There was no quality. They messed it up, and didn't want to show up. I would like to have my money back from where I had to pay for them to come out and do what they messed up, and that wasn't even the problem. We bought a policy from a company that sends these people out. Of course, we told them about it, and they wrote Hardy Plumbing to refund my money, but they never did. I don't want anyone to stuck with them.
Description of Work: Hardy Plumbing came on and tow up a washing machine for me last year. They tried to repair it as well.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$195
Todd R.
08/2011
5.0
plumbing
+ -1 more
I can't say enough good things about this company. The plumbers who showed up were a pleasure to work with and performed an excellent job; They were punctual, cleaned up after themselves and the quality of their work was top-notch. I would gladly recommend them to anyone needing plumbing services.
Description of Work: Add additional hose bib and inspect house water pressure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Nancy C.
08/2011
5.0
plumbing, water heater repair
+ 0 more
I do have AHS and they called the Company of the telephone and immediate response. Good service.
Description of Work: Water heater leaking all over and they were Johnny on the Spot getting here and providing services needed. Professional and polite. I have used them in the past with no problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Ralph B.
07/2011
5.0
plumbing
+ -1 more
. They were willing to give me a reasonable estimate. I called another company and they wanted a fortune for looking up at the job. They did a great job. They were quick I will use them in the future.
Description of Work: .I have used HARDY PLUMBING a year back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Benjamin D.
06/2011
5.0
drain cleaning
+ -1 more
As soon as I called them, they were able to schedule an appointment for the same day. They came out quickly and took care of the problem.
Description of Work: I recently dealt with Hardy Plumbing because I had a clog. My last interaction was on the 17th of this month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David S.
06/2011
5.0
plumbing, drain cleaning
+ 0 more
Professional, courteous, knowledgeable and very helpful. I would definitely use them again.
Description of Work: Replaced valve in shower Replaced kitchen faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kevin H.
06/2011
4.0
plumbing, drain cleaning
+ 0 more
Job was completed correctly, awkward interactions with plumber.
Description of Work: Installed pressure relief valve to lower the water pressure coming into the house. Called them Friday morning, stated they would have someone out between 11-2. Got a knock on the door around 2:20, showed/told them what I would like done. Plumber on-site asked how much that I was told it was going to cost and I told him I couldn't remember exactly... They got to work and when they were finished I was told that he didn't know what to charge me that I needed to call the company again and find out, I thought this was odd but was ready to be done with it. Called the company, told the gentleman answering the phone the plumber's name that was out there, my name, what he had done and that he didn't know what to charge me. The guy seemed shocked/surprised and told me "for a normal installation we charge $250." I wrote the plumber a check and they cleaned up the work area and were on their way... The next morning when I went out to my truck I saw where they put the pipe they cut out to install the PRV, in the bed of my truck, weird.. Not sure I will use again unless I am in a bind..
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
$250
Stanley B.
05/2011
5.0
plumbing
+ -1 more
I had a problem with low water pressure at my house. I contacted Hardy plumbing, they came the next day. They dug up the pressure reducing valve, replaced it, set the pressure, and put the dirt back in the hole. They were very professional and courteous and answered all of my questions. I would use them again.
Description of Work: Troubleshot and repaired a low water pressure condition, by replacing the pressure reducing valve.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Rob N.
04/2011
5.0
plumbing, drain cleaning
+ 0 more
In less than two hours, they dispatched a very professional, knowledgeable, and polite plumber. He used his time diligently and was able to get all the work done in an actual hour. He worked hard, had a great attitude, and answered all the questions I asked. I'll definitely ask for him next time I have trouble.
Description of Work: We had a clogged laundry drain, slow sink drain, and a faucet that didn't work. I got three estimates from other plumbing companies in the area. Hardy was the only company that was willing to give me their exact hourly rate and fees. It turned out that their hourly rate and fees were the lowest. The plumber was able to get everything fixed quickly without any mess.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
David G.
04/2011
5.0
plumbing
+ -1 more
Very happy with them. Have used at least three times over last 3 years. responsive, got the job done. reasonable prices.
Description of Work: Added some water outlets outside
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Tom T.
03/2011
4.0
plumbing, drain cleaning
+ 0 more
Cleared a clogged drain. Took about five minutes.
Description of Work: Cleared a clogged drain.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
John H.
03/2011
5.0
plumbing
+ -1 more
We have been in this new house for only three years, and they have been in here a couple of times since we moved in. They are one of the few plumbers that when we call them, they will send somebody out the same day. They are very good as far as needing somebody to respond quickly is concerned. Their prices are pretty competitive with their flat service call rate. All the guys that we have had an experience with have been very professional. I have had no problems and would recommend them. I would rate them highly and would use them again in the future if necessary.
Description of Work: We have used the services of Hardy Plumbing a couple of times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Claudia S.
03/2011
5.0
plumbing
+ -1 more
I have contacted Hardy Plumbing several times for various problems. The basic charge for a call is $75 (I think). The actual charges have varied but have always been less than I was anticipating. They have sent out 4 different plumbers - but every one has been terrific.
Description of Work: I have called on Hardy Plumbing about 4 times for various problems. They have always been prompt and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Carlton B.
01/2011
5.0
plumbing, water heater repair
+ 0 more
Pros: Response was prompt. Called at 10:00pm and left message on answering machine. Staff returned my call first thing at 7:28am. There is an emergency number available, but I didn't consider this an emergency Provided pros and cons of tank-less vs conventional heaters. Tech was professional Staff and tech had my best interest in mind. Used all new tank, and copper material. No hidden costs. Installation time was reasonable. provided pipe insulation at no cost upon request, which I installed later that afternoon. Cons: Did not have Energy-star rated (tank) gas heaters in inventory.
Description of Work: Provided an assessment, estimate and replacement of a failing 40gal water heater w/ new 50gal water heater, including operational check and usage brief.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$695
Carol F.
12/2010
5.0
plumbing
+ -1 more
The job was completed beyond any expectation that I might have had. The two plumbers explained every detail of what they would do or recommend being done. Everything about the service performed was professional, curteous and made me realize that I will never call another plumber. I can't imagine finding anyone better; and will always call Hardy Plumbing.
Description of Work: I had a toilet that leaked and two sink stoppers that needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
mark R.
10/2010
5.0
plumbing
+ -1 more
Hardy has done a couple of smaller repairs at our house before, and we've never had any problems with their work. Their plumbers are professional and knowledgeable. They did show up late for the appointment to run the new line, but they sent someone out quickly when the pipe was leaking and they fixed everything right, so that's a pretty minor complaint. I'd definitely use them again.
Description of Work: We had a leak under a concrete slab at our house. Hardy responded quickly, isolated the leak and installed a shutoff valve to stop the leak but maintain water service in the rest of the house. They explained our options for fixing the problem, gave us time to think it over, then came back and ran and buried a new supply line (which was cheaper and easier than pinpointing the location of the leak under the slab and fixing it). We also had them stub in new supply and drain lines for a bar sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$1,500
Jeffery A.
05/2010
2.0
plumbing
+ -1 more
All was satisfactory except for the expansion tank. I called my county offices prior to job being completed and I was told the sediment trap was per code and prudent to have, but the expansion tank was not needed per the code. It is designed to respond to thermal pressure transients, but it is useless in areas where the upstream water pressure at the street is not regulated. Overpressurization is handled by an existing line that discharges to the side of the house outside. The expansion tank is not designed to compensate for large pressure transients; it is not designed to address any safety function. I challenged the contractor with the information I obtained from my county and was told that he believed the county was wrong and that he cannot "send his people out to do the job with out installation of the expansion tank." I was not sure who to believe and I had been without hot water for over a week. So I agreed to pay for it. I have since talked to numerous local plumbers and discussed the issue again with a different county official very familiar with the codes, even sending me the explicit applicable section from the codes. It is clear to me now that an expansion tank is not per code in my area. I was in a position that I had to rely on the integrity of the contractor to know what is and isn't by code...he is the plumber, he should know this without and uncertainty, if he is going to take my money. It is clear to me that the contractor either did not understand the county codes or that he did and was using that type of situation to maximize his profit for the job. I could have fared just fine without that expansion tank. Knowingly or not, he did not serve my best interests and inappropriately cost me money. I am confident other plumbers in my area would not have done what this contractor did.
Description of Work: My hot water leaked and required replacement. The contractor removed the old water heater and installed a new gas tank water heater. The contractor also installed a gas sediment trap and a thermal expansion tank on top of the water heater. I was charged $50 for the sediment trap and $200 for the expansion tank, and was told that these items must be installed per the code. Though there was much air in the lines afterward, the new equipment functioned well and I have had no problems heating water.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
$1,000
MARLENE P.
11/2009
5.0
plumbing
+ -1 more
Mark was outstanding. He cleaned up everything. They installed a newer brass ring which is much better than the old one. He was very timely, courteous, and came the same day I called. He was very reasonably priced for the work he performed. I would use him again in a heartbeat.
Description of Work: They fixed my leakey toilet. It was leaking all over the floor and I did not know where from.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Jeff A.
01/2009
5.0
drain cleaning
+ -1 more
Everything went great. They arrived early (unusual these days) and got the work done promptly. The price was reasonable, the work satisfactory and the workers were very professional. Overall, it went well.
Description of Work: They came to repair my mistakes on my kitchen sink plumbing. There seemed to be a clog of some sort and the drainage wasn't working correctly. They came out and fixed the whole thing in under an hour. Now it works and my kitchen is usable again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Sharon R.
08/2008
5.0
plumbing
+ -1 more
The repairman showed up within the 3 hour time frame that I was given. The faucets that were leaking were very old (I think they were original with the house - 40+ years) and needed to be replaced. The repairman had all of the parts that he needed in his truck and the work was done quickly and professionally. The cost of the repairs seemed to be quite reasonable and my laundry room was left just as clean as when the repairman arrived! I have used this company several times before and I've been very pleased with the results each time.
Description of Work: Replaced faucets for washing machine in laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Richard M.
07/2008
5.0
plumbing
+ -1 more
Fine. They told me $85 an hour but charged $96 - perhaps tax although services are not usually taxed.
Description of Work: Installed new washers in master bath faucets and gave "ballpark" estimate for installation of a tank-less water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
John H.
06/2007
5.0
plumbing
+ -1 more
He arrived on time for the job and promptly began work. He operated very efficiently and cleaned up his mess. He did as requested and finished quickly.
Description of Work: The service contractor checked, cleaned and calibrated our thermostat and repaired a leak in my upstairs bathroom.
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Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Lawn Irrigation
FAQ
HARDY PLUMBING is currently rated 4.8 overall out of 5.
No, HARDY PLUMBING does not offer free project estimates.
No, HARDY PLUMBING does not offer eco-friendly accreditations.
No, HARDY PLUMBING does not offer a senior discount.
No, HARDY PLUMBING does not offer emergency services.
No, HARDY PLUMBING does not offer warranties.
HARDY PLUMBING offers the following services: GENERAL PLUMBING