1. Inconsistent on showing up 2. Paid for services not completed 3. Failure to return numerous phone calls & text messages 4. Failure to complete requested work
Description of Work: Yard maintenance
Rating Category
Rating out of 5
quality
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Laura R.
11/2020
5.0
landscaping, lawn service
+ 0 more
Excellent job every time! They even make certain my little dog doesn’t wander out of the back yard while they work.
Description of Work: Since moving into my new home in May of 2019 I have been getting my complete lawn service with Keven Tucker and His crew of very professional men. He has always gone above and beyond to make certain my lawn needs were met with prompt and professionalism. He even connected me with an honest French Drain Company after I had gone through being royally taken by another company that left me with a $5000.00 clogged French drain!! If you are looking for an honest, hard working professional landscaping company I highly recommend you give Keven Tucker at Ground Improvements a call. The proof is in their work!! They laid my sod this week and now I can truly enjoy my back yard in the evenings!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce S.
06/2015
1.0
lawn service
+ -1 more
No service received
Description of Work: This company provides lawn care for two neighbors. We have asked him twice for an estimate. He said, both times, that he would be glad to do so. The first time was during the slow winter season. The second was in early May. Nothing received. When approached last week, he said the estimate was in the other truck & he'd drop it off. Nothing received. If he did not want our business, we would have appreciated him saying so. Not recommended.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
David G.
07/2011
5.0
lawn service
+ -1 more
Used for 4 years
Description of Work: Mows the yard, cleans up planting areas. Has hauled branches and cuttings away.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$80
Bruce R.
05/2010
5.0
landscaping, lawn service, irrigation systems
+ 1 more
I?ve used them for almost five years. They do a good job and they price things fairly. If there is a problem with the lawn or the sprinkler system, they are very good about coming out right away.
Description of Work: I use Ground Improvements Landscaping weekly for my lawn maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce R.
12/2009
5.0
landscaping, lawn service
+ 0 more
I would highly recommend this company to anyone who desires professional lawncare with a personal touch. As long as i'm in Augusta this is the only lawncare company i will use.
Description of Work: I have used this company to do my lawncare since moving into the house in 2006. Kevin Tucker is very professional and takes care of business on a timely basis. He also provided repair of my sprinkler system when i called him in a panic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
J Michael F.
10/2008
2.0
lawn service
+ -1 more
Unreliable. Promised work was delayed or avoided.
Description of Work: Failed to show up for weekly service twice, but wanted "flat rate" payment anyway. Long delays in doing small special request jobs.
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*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Lawn Irrigation
FAQ
GROUND IMPROVEMENTS LANDSCAPING & LAWN CARE is currently rated 3.9 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
GROUND IMPROVEMENTS LANDSCAPING & LAWN CARE accepts the following forms of payment: Check