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Your Personal Computer Tech

Computer Repair

About us

-- I target my services to "PC End-Users". My customers are almost exclusively home users, home offices and small businesses on peer-to-peer networks. -- I am an individual Senior Computer Technician, providing personalized technical services since 1982. You will always talk to someone who knows your computer and its history, who understands your computing needs, and your personal preferences -- and always speaks in "plain English". (Not Geek-Speak.) -- I started my career during the "Golden Age" of IT services (Mid-1980's). As such, I am deeply committed to the "old-fashioned" standard of always providing an exceptional quality of service -- above and beyond the current standards -- "whatever it takes".

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

On-Site Services, Remote Services (via Internet), Pickup and Delivery, PC Repairs, PC Upgrades, PC Installations, Software Installations, Peripheral Installations, Virus and Malware Removal, PC Evaluations (Checkups), PC Performance "Tune-Ups", Internet and ISP Problem Resolution, Home Network Installations (Wired and Wireless), Home Network Repair (Wired and Wireless), Product Selection Assistance, Tutoring

Services we don't offer

Microsoft Server Support, Domain Server Support

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Showing 1-1 of 1 reviews

Christine T.
04/2012
5.0
computer repair
  + -1 more
My computer was working, but running slower and slower. Performance was terrible and I often had websites "time-out" before they finished loading. I didn't have a clue what was causing the problem. I was also worried about the tremedous heat that the computer was putting out. Sometimes it was so hot on the bottom I couldn't hold it on my lap! Brian Freeman at Your Personal Computer Tech took at look at my computer and performed a "Tune-up"; cleared out all the odd bits computers accumulate on the web; cookies and such. He had my computer overnight for the "Tune-up" and 1 day to get a replacement cooling fan. He returned it in GREAT SHAPE! It now works much faster and I don't have problems with web pages loading anymore. Even better, my laptop can now be used in my lap again! It is cool and I am comfortable using it. Brian Freeman (and Kathy, his wife/business manager) were very professional, friendly, and helpful. They took the time to explain what all they were doing and why it was necessary. I love being able to talk to a computer repair company that is available when I need help, evenings and Saturdays. I recommend Brian highly! Finally a place I am happy to call " MY Personal Computer Tech"!
Description of Work: Brian ordered and replaced the cooling fan on my laptop. He also performed a "Tune-up" on my laptop computer, which removed all cookies, performed a virus check, updates virus programs, disc de-fragmentation, checks for unwanted or unnecessary programs, made sure I had all updates and fixes to my programs, checked the registry for errors. ran a memory allocation test.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    140 Medina Ct, Ellijay, GA 30540

    www.yourpctech.biz

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    12:00 PM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Your Personal Computer Tech is currently rated 5 overall out of 5.

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 12:00 PM - 3:00 PM

    Your Personal Computer Tech accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
    No, Your Personal Computer Tech does not offer free project estimates.
    No, Your Personal Computer Tech does not offer eco-friendly accreditations.
    No, Your Personal Computer Tech does not offer a senior discount.
    Yes, Your Personal Computer Tech offers emergency services.
    Yes, Your Personal Computer Tech offers warranties.
    Your Personal Computer Tech offers the following services: On-Site Services, Remote Services (via Internet), Pickup and Delivery, PC Repairs, PC Upgrades, PC Installations, Software Installations, Peripheral Installations, Virus and Malware Removal, PC Evaluations (Checkups), PC Performance "Tune-Ups", Internet and ISP Problem Resolution, Home Network Installations (Wired and Wireless), Home Network Repair (Wired and Wireless), Product Selection Assistance, Tutoring
    Microsoft Server Support, Domain Server Support

    Contact information

    140 Medina Ct, Ellijay, GA 30540

    www.yourpctech.biz

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    12:00 PM - 3:00 PM