TRINITY CUSTOM HOMES

With hindsight being 20/20, I would have been more patient and reviewed more thoroughly Trinity Homes.Requested a reference from last 10 home builds in surrounding area, hired a realestate lawyer to review one sided contract and deal directly with Trinity Homes owners lack of professionalism, bullying and threat tactics. Very poor craftsmanship and communication.

Quality homes for a great price!

The GM Jerry is a rude , arrogant, raciest, dishonest, and disrespectful person. He pays for 5 star reviews on google so please beware. Your house will not be completed correctly.

Connie was a pleasure to work with. The first time we met she helped us design the house and we also picked out everything that same day. Derek and Darryl were also professional the times we spoke. When we had an issue, the GM personally resolved it.

I picked a standard plan with ZERO modifications. I spent two weeks getting all of the permits from the county (with no idea what I was doing, because I'm not a freaking builder), and then Trinity took three more months to break ground. I was told that even with the COVID slow downs, my house would be ready in "about 6 months", but of course they now have it written into their contracts that they will not make any completion date guarantees. It has been 7 months, and while I recognize that others have had much longer wait times, this is completely unacceptable. There were NO supply chain issues and the county and bank have been super quick at inspections. It isn't even a big house. One story with no extras. The only hold up is TRINITY. My one year locked-in low mortgage rate is about to expire, and I will end up paying thousands of dollars for an extension just because this builder cannot do the job in a professional manner. Several tasks that were one or two day jobs have literally taken weeks to complete. The superintendent is rarely out there, and no one is ever out there when he says they will be. For the last month, we have had about 2 weeks worth of tasks, and they still can't make it happen. I will never recommend them to others.

If I could give less than 1 star, I would. PSA - Do not use Trinity Custom Homes! I have about 12 pages of reasons why, but here’s a summary: - superintendent for this area is incompetent & communicates poorly; rarely shows up on-site and does not have command of schedule or subs - they do not use local subs & it is extremely difficult to get all their out of town subs to show up - they miss every deadline they make (home was supposed to be completed by 4/1 and it is now 9/16 and still not complete) we have been attempting to schedule a walk through for 3 weeks now and still do not have a date. - they have a Covid clause in their contract and no matter what they do wrong, they will always be protected by that Covid clause and there’s nothing you can do - most of their subs do not have permits for Tallapoosa Co - their corporate infrastructure is non responsive and attempts to intimidate through litigation and threats to their customers - materials are delivered on-site and left outside in the hot, humid, cold and/or wet conditions for weeks while awaiting a sun to install. Our windows are bowed due to this reason.

Trinity Custom Homes was a joy to work with! Punctual and professional, they made the process so much easier than I expected. I highly recommend them to anyone looking to build a home.

Singed contract November 2017, and still not in house. Numerous mistake and falsehoods by Trinty. Hose bib 9 feet in the air, sent the bank wrong house plans and many more.They will not respect you or your land.

They are a fantastic company and we had zero issues. I would highly recommend them.

We were told that we would have a good house built to our satisfaction and that all construction would be built to our approval. From day one we started seeing crucial problems, like the house not sitting right on the foundation. Just shotty construction from day one. We kept trying to work with them but it just got to bad. We were told that all the repairs would be done, but then the repairs needed repair. The dormers are not nailed to anything structurally strong. We were given inferior doors, window, re-barb is missing out of the footer, and no ridge vents. They did a rush job on the shingles, they left the ridge vent sitting in the scrap pile. There were numerous instances of code violations. When we told him that the house was not sitting on the foundation squarely, he said that he could hide that with rock. We did everything we could to try and work with this company. They put a lean on our property until we paid them for this work. We had to get the local magistrate to order them to remove the lean on our property.

TERRIBLE...IT SUCKS!!!

TRINITY CUSTOM HOMES BUILT OUR NEW HOME AND DID AN EXCELLENT JOB, THEY WERE VERY PROFESSIONAL THROUGHOUT THE PROCESS AND EVEN GAVE US IDEAS E HAD NOT THOUGHT OF TO MAKE OUR DREAM HOME BETTER. WE WERE VERY EXCITED ABOUT GETTING THE PROCESS STARTED AND SEEING SOMETHING HAPPEN ON OUR LOT. ONCE WE CLOSED ON OUR CONSTRUCTION LOAN IT WAS ONLY A COUPLE OF WEEKS BEFORE THEY WERE ON OUR LOT BUILDING OUR NEW HOME. TRINITY CUSTOM HOMES DID A GREAT JOB IN A VERY TIMELY FASHION, I WOULD RECOMMEND THEM TO ANYONE LOOKING FOR A PROFESSIONAL AND COMPETENT BUILDER.