About us
Business highlights
31 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Photos of past projects
Reviews
3.77 Reviews
Showing 1-7 of 7 reviews
India G.
02/2014
appliance sales
 + -1 moreI was initially sold the incorrect one, but I had my laptop with me and was able to check it immediately. The reason I gave them a B was because I had to purchase the cord prior to checking it out. But, when it didn't work, the customer service person took the time to find one that worked and was actually cheaper that the one I originally purchased. He checked it first to make sure, then I purchased it. There is a wait in the customer service line, sometimes really substantial, but in my experience, when it's your turn, they take the time to make sure you are completely taken care of.
Description of Work: I went in to purchase a power cord for my laptop.
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Yes, I recommend this pro
$79
Mary K.
12/2012
appliance sales
 + -1 moreI have purchased 6 major appliances from them in the past. I am now having an issue with my washer even though it's only 3 years old. They are not able to renew the warranty. Best Buy kept pushing me off and was not very responsive to my initial requests. I won't buy anything from else from them.
Description of Work: I purchased my washer from them.
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ERIN M.
01/2007
appliance sales
 + -1 moreunknown
Description of Work: I found a gas range on the website. I went to the store and it was higher priced. The sales clerk honored the web price. Delivery was set up that night and confirmed via phone. Delivery was actually 15 minutes EARLY, very pleasant. BestBuy called WHILE the delivery was being done to ask about my experience. They also called back again a few days later. The store representative called as well. Great service, and the price matched. (This was a purchase/delivery only, no installation.)
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Yes, I recommend this pro
$1,070
JEFF S.
10/2006
appliance sales
 + -1 moreBB large appliance service is poor. Their own technicians are weak so if you buy the extended service contract you are stuck with people who don't know what they are doing. If you don't, they deny responsibility. Don't buy an appliance from Best Buy.
Description of Work: Bought refridgerator.
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$2,000
JULIA M.
10/2006
car stereo installation, car accessories
 + 0 moreSales staff quite helpful. Installation was performed promptly the next day. We are quite happy with the work performed, and with the stereo. Price included installation.
Description of Work: Purchased JVC car stereo for car.
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Yes, I recommend this pro
$150
03/2004
appliance sales
 + -1 moreTHE SALES ASSOCIATE WAS VERY ATTENTIVE AND ANSWERED MY QUESTIONS. THE TRANSACTION WAS HANDLED QUICKLY AND EFFICIENTLY.
Description of Work: PURCHASED TV THAT WAS ON SALE.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
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Yes, I recommend this pro
$246.09
SARAH B.
05/2003
computer sales
 + -1 moreNOT ALL THE SALESPEOPLE ARE WELL INFORMED ABOUT THEIR PRODUCTS. THEY'LL SELL FLOOR MODELS, WHICH ARE CHEAPER, BUT NO BOX.
Description of Work: SOLD ME A WHOLE COMPUTER SYSTEM (HARD DRIVE, MONITOR, PRINTER, BATTERY PACK) OVERALL PRICE WAS GOOD FOR VALUE- BUT REBATES VERY SLOW. THEY PUSH EXTRAS THAT YOU MAY OR MAY NOT WANT.
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Yes, I recommend this pro
$1,800
Contact information
1201 Hammond Dr Ne, Dunwoody, GA 30346
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
Computer Sales,
Auto Accessories,
Auto Radio Service,
TV Sales,
Computer Repair,
TV Repair,
Camera Repair,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 3.7 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
1201 Hammond Dr Ne, Dunwoody, GA 30346
www.geeksquad.com/repair