Tiger Power Equipment Repair

When my Toro lawn mower broke down and the self-propelled function didn't work, my first instinct was to buy a new mower. But then I found Tiger Power online. Tom came to my house in Johns Creek and immediately fixed my mower. He adjusted the carb, sharpened the blade, cleaned the air filter, and put the worn belt back on the pulley. He ordered a new self-propelled belt. The mower ran better than when I bought it. Tiger Power's prices were very fair, especially considering that Tom makes house calls. I got a lot of work for the money. Tom is a superb small engine mechanic!! Tom let me watch him repair my mower and didn't charge extra for my annoying questions. When the new belt arrived, Tom promptly came back to my house and installed it at no extra charge! I also had a gas powered chain saw that didn't work. Tom knew immediately what the problem was. Tom removed the chain and used a special drill to straighten out the slightly bent cutters on the chain. He spent about 30 minutes and only charged me $20. The chain saw now works perfectly!. I strongly recommend Tiger Power for the following reasons: Makes house calls Prompt service Outstanding small engine repairs Affordable prices with no surprises Very nice demeanor

I called Tiger Repair to inspect and repair my lawnmower. Israel came to my home and stated that the mower needed to be taken to their business for further work, but that it would be returned to me within a few days. After one week, I contacted Tom, the owner, to ask about the status of the mower. He stated that he was in the process of fixing it. After another week passed, I again wrote to Tom to get an update. He did not respond to any of several contact attempts. As of this writing, it has been three weeks since the original appointment and two since he provided any information. I do not know where my lawnmower is nor whether Tom still has custody of it. At best, this is atrocious customer service and rank incompetence, and I am forced to consider other, less optimistic explanations for this set of circumstances. I encourage you to look elsewhere.