Shumate Air Conditioning & Heating is a full service contractor supplying quality heating and air conditioning installation and repair services to a multitude of residential and commercial clients. We serve the greater Atlanta, GA, region including Alpharetta, Roswell, Marietta, Cumming, Suwanee, Norcross and Sandy Springs, GA. Additional contact - Mikhail Britt. Additional e-mail - mbritt@shumatemech.com. 500 Employees. Additional phone number - (706) 485-3222. Award winning. Additional DBA - Shumate Mechanical.
Business highlights
47 years of trusted experience
Emergency Services Offered
Services we offer
Air Conditioning, Plumbing, Heater Repair & Replacement, Preventative Maintenance, Air Quality, Water Heaters, & Energy Efficiency.
it went okay. installation itself was fine. but during the process they damaged the trapdoor to the attic.
Description of Work: install HVAC system
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Paul C.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
They had someone out within an hour of my phone call to them and the technician quickly and efficiently identified and fixed the problem. Price seemed reasonable. I would use them again.
Description of Work: Diagnosed why the a/c wasn't working and then replaced a burnt wire on the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Linda B.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
He did the repair work. After he left I didn't ask (nor was the information offered) that he had checked the rest of the system and all was OK. However, the unit has worked well since the work was done.
Description of Work: Repaired air conditioner unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Courtney H.
09/2013
4.0
heating & air conditioning/hvac
 + -1 more
The technician was very knowledgeable and took the time to explain the important components of the air conditioner. I paid $168 for the part. The labor was a quick switch of the old part, connecting the wires, and closing back up the cover. After the technician had left, I researched the part (saved all the packaging) and found the exact same part on Amazon for $4.00. Lesson learned to research the price before assuming that the part was as valuable as it's price tag might indicate. An additional $60 was to cover the visit/labor.
Description of Work: The air conditioning was no longer powering on. The technician, James, replaced a conductor that was eroded apparently by dead ants to provide electricity back to the unit.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$228
Frederick K H.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
We called Shumate shortly after we got our coupon and the next day their technician was at our house. The technician was very professional, knowledgeable, and informative: I hung around while he was performing the service and learned some useful things in the process. Since the unit is still relatively new, I can't say that anything noticeable changed as a result of this service, but it is quite clear that without this work, the potential for failure would have increased steadily over time. There is a sequel to this story: when the technician left, we both knew that there was a potential problem with the condensation pump that was included with the a/c system when it was originally installed. Of course it worked fine for the next couple of days; then my wife and I left town for nearly three weeks. When we returned, sure enough, the pump had failed and the basement floor was thoroughly wet. As soon as I could I called Shumate again, and this time the technician arrived within hours. It was a different technician this time, but again, the man was thoroughly professional, very helpful sharing his knowledge and advice, and just a heck of a nice guy. The pump was quickly replaced, and we've had no trouble since. I have only limited experience in this area; still, my instinct tells me that Shumate may not be the least expensive provider of such services in our area. But neither are they exorbitant, and this may well be a case in which you get what you pay for. We're delighted to have found them via Angie's List and would be happy to recommend them to friends.
Description of Work: Annual maintenance service on our a/c equipment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken M.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
We moved into a foreclosure in August of 2012. A/C system is fairly new but wasn't installed extremely well. In July we noticed that the main level system wasn't cooling at all. We were afraid we would need to replace the A/C unit, but the Shumate tech came out, inspected the system and found that it was low on freon. He said it most likely has a leak somewhere in the system, and there was a possibility that the new freon could leak again very quickly. He charged it and stayed long enough to see if it remained pressurized. We paid $65 for an A/C tuneup and additional for the freon recharge. It's been over two months, now and the system continues to cool very well, even in the midst of some very hot days. I'm very happy with Shumate, because they didn't try to sell me something I didn't need. There's always the chance that the system could need an expensive repair soon. But, I'd rather not pay for it before it's necessary. Shumate is a company I can rely on to help me keep things running until that repair is truly necessary.
Description of Work: Inspected, cleaned and recharged A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Carole M.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
The service rep was punctual and professional and did what the "big deal" said he would do. Unfortunately it appears I will need a new unit in the spring, but the technician was able to get it to work for the rest of this summer. I will probably use this company again as they have an excellent reputation, but of course I will get competitive quotes first.
Description of Work: Cleaned and serviced air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
GEORGe H.
09/2013
2.0
heating & air conditioning/hvac
 + -1 more
Came in to review an issue i was having with my AC unit; the job was postponed for the following day (frozen line) and demanded the service call; when i asked them to pay when the job was done the following day, especially if the solution was to replace my AC unit, the tech who was not the most professional, asked for the payment again. Too bad because i used them last year and bought an AC unit from them, but felt that insisting on the $79 service call before the job was done was not appropriate. So i paid him and told him to cancel the job. I am tired of using people that want to get paid before the job is done!!
Description of Work: AC unit was not blowing enough cold air
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$79
William Z.
09/2013
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
Great. Good diagnostics, professional team with good attitudes. Faster than we thought. Seemed a bit expensive but was worth it to have it done right. We were grateful to have their competent help. Only wish we had called them first. Liked them so much we'll have them do our maintenance.
Description of Work: Installed vent hood, replaced and improved older duct work, repaired leaking unit, replaced old fiberglass duct components with metal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
mark R.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
They had a very good price, were punctual and did an excellent job. They only made one mistake and that was that they did not set up the air conditioning right. It was not real cold coming out. Instead if was kind of lukewarm. Someone had to come back out, but that was no problem to me.
Description of Work: I used Shumate Air Conditioning & Heating to replace my HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Steven S.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
It went well...A/C was not cooling house prior to the service, afterward it was good to go.
Description of Work: Service A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
David S.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
Description of Work: Work on a leaky ac system and replacement of the distributor and fan motor on the outdoors compressor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Susan W.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
Called Shumate Air Conditioning and Heating at 8:00AM, service technician arrived by 1:00 same day, diagnosed the problem, fixed the problem and was gone within 45 minutes. Technician was very efficient, knowledgable and professional. Would highly recommend this company!
Description of Work: Air Conditioning was not working, was not blowing cold air on main level of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
rick C.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
Great! Informed that I need a more in depth inspection. Will contact Shumate for this.
Description of Work: service and recharged a/c
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$177
Katy M.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
The work turned out very well. There was some initial confusion regarding how to schedule an appointment, but as soon as we got in touch with them, they were able to come out. We were very pleased with them and would recommend them.
Description of Work: We bought a Big Deal from them for a 14 point AC tune-up, and they ended up servicing our other AC unit as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$236
George C.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
The service turned out great. They were very professional and the technicians were knowledgeable. I was happy with their work.
Description of Work: They did a regular service and tune-up on my Heating & A/C system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Heather B.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
Everything went great. The service was very good. He was very personable guy and did a good job.
Description of Work: He did a fix on my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob J.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
They have been our annual service provider under contract. They installed they system about 8 years ago and we have continued to use them.
Description of Work: They did our Spring inspection before the summer came.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
j dudley C.
08/2013
4.0
heating & air conditioning/hvac
 + -1 more
Added freon,as was low. Advised new unit would be needed if leaks discovered.
Description of Work: Routine maintenance on ac
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Lisa M.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
Prompt next-day service. Technician arrived on time and explained cost and his process while he was working on the A/C so there were no surprises. Used Angies List coupon and was very satisfied with the service and cost.
Description of Work: Capacitor replaced and coolant added to A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mark F.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
Luis & Mario showed up on time and were courteous, professional and extremely capable. Service exceeded expectations.
Description of Work: New 2-1/2 ton Lennox 13ACX condenser & CX34 evaporator coil. Install included a new pad, copper piping and 1 year labor & 10 year parts warranty.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,643
Katie R.
08/2013
4.0
heating & air conditioning/hvac
 + -1 more
After initially purchasing the voucher, I called Shumate to book an appointment. I was disappointed with the call routing, the first receptionist to answer the phone was short with me, then put me on hold to no one. I hung up and called back, to get a different receptionist who transfered me to the wrong department, and I was routed at least twice before getting to the correct person to book an appointment. I explained what I had purchased, and she scheduled me for a week later and in the afternoon. The day of the appointment I left work about 3 hours early, and waited... and waited... and waited... They said the window was from 3 - 6 pm, and around 3:30 I got a call that I was next in the technician's que and that they hadn't forgotten about me. Well... by 5:00 I still hadn't seen anyone from Shumate, so I called back. I was told there was a problem at the house before mine on the list and he was running late. By 6:00 I called and cancelled the appointment. I was very disappointed that I wasted the afternoon. I called back a week later and when I gave them my name they pulled up my file and saw that I did not have the services performed the first time, and were very apologetic about the inconvenience. The man who helped me book the second appointment was very nice, courteous, and assured me that the reschedule would be done first thing in the morning (8 AM appointment) by one of his "best" guys. Day of the second appointment, everything went smoothly. So, I guess I just had some bad karma the first go round.
Description of Work: I purchased the Daily Deal for an A/C tune up. The technician came out and went up in the attic to change the filter and inspect the furnace. He also went outside and inspected the outdoor A/C unit. He reported that the A/C unit was the original from when the house was built, and 22 years old. He said the unit was performing fine, his only concern was that the amps were low (17 out of 21). But, he said, it could die any day because it's so old, but there were no other obvious issues with the unit. He was very nice, professional, and I felt like he did a thorough job.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$65
Nancy S.
08/2013
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
From start to finish, they were fast, efficient, and did top quality work. The original contact (who showed me the various options and took my order) stayed closely involved in the process to answer any questions and to make sure everything went smoothly. The crew arrived on the scheduled day of work and did an outstanding job. A week later I had a small concern (the condensation pump seemed lower on the ground compared to how it was before) and they sent a tech who raised it and answered my questions. The owner sent a "thank you for your business" card, which I thought was a very nice touch. Now, the air in my house is noticeably cleaner and feels so much better. I love the system they installed.
Description of Work: They replaced my HVAC system, including a new thermostat. They also repaired part of the ducts that had come apart.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Betsy S.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
The service was fine. They did a really good job.
Description of Work: They could not schedule the tune-up that I had bought from them, so they came and did a service call for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott M.
07/2013
3.0
heating & air conditioning/hvac
 + -1 more
It was alright but it was expensive. They said my air conditioning unit needed repair so we did about 1000 dollar repairs. They said it was freezing up, so they replaced some parts. I just think I probably could have done the work a lot cheaper if I had more time and done little more research. Overall I'd give the company a C although the technician was very professional.
Description of Work: Shumate Air Conditioning & Heating repaired my air conditioning unit.
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Service Categories
Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Water Heaters,
Plumbing,
Insulation,
Generator
FAQ
Shumate Air Conditioning & Heating is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Shumate Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Shumate Air Conditioning & Heating offers free project estimates.
No, Shumate Air Conditioning & Heating does not offer eco-friendly accreditations.
No, Shumate Air Conditioning & Heating does not offer a senior discount.
Yes, Shumate Air Conditioning & Heating offers emergency services.
Yes, Shumate Air Conditioning & Heating offers warranties.
Shumate Air Conditioning & Heating offers the following services: Air Conditioning, Plumbing, Heater Repair & Replacement, Preventative Maintenance, Air Quality, Water Heaters, & Energy Efficiency.