“We called Daniel for a bathroom leak, which he determined was related to the toilet. He suggested replacing the entire toilet, and we agreed despite the steep $900 cost. Once the old toilet was removed, he claimed the flange at the base was broken and said it would cost an additional $270 to repair. We agreed to this as well. However, as he worked, I noticed the flange was never replaced. When I asked, he assured me he would replace it shortly, so I stayed to observe. He never did. Instead, he installed the new toilet without repairing or replacing the flange. When confronted, he blatantly lied to my face, insisting he had replaced it. Despite paying for the repair, it was never done. This behavior matches other reviews I’ve seen and seems to be a character issue. I would never have him back in my home and strongly advise caution when dealing with someone this dishonest.”
Description of Work: Toilet flange that was never replaced
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$270
Dennis D.
05/2023
3.0
plumbing
+ -1 more
Customer service good, prices very high. $69 diagnosis fee in addition, I assumed that would go towards the repair. to overpriced labor charge. Capable plumber but paid twice as much as my regular company would charge.
Description of Work: leaking faucet
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
$344
Mark R.
04/2023
2.0
plumbing
+ -1 more
Quoted $800 to repair a leaking main at the meter. Charged $1200 for 2 hours work to fix it.
Description of Work: Two hours work to repair a leaky water main. $800 was mentioned before the job, but charged $1200 + $175 to urn off the water at the meter prior to repair.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$1,375
Response from PROGRESSIVE PLUMBING
As always, there are two sides to any situation. The gentleman called us on a Sunday to explain his situation. I mentioned our weekend emergency dispatch fee and he said that he would rather wait until Monday to have us come out. Later that same day (Sunday) he called back & said that the situation had become so dire, that he would like us to come out immediately. I came out, started digging, saw the issue & told him that it is best to turn the water off for the night & do the repair on Monday when there is enough daylight. I informed him of the price & told him exactly how we would do the repairs & he approved. I went back to the office to juggle my schedule in order to get to him at 8 am. The next day, we did the repairs as discussed & showed him the job before we covered it up. We replaced the broken section with a high tech material designed specifically for use as water mainlines (250 PSI rated). It was not just a "piece of plastic spliced in" as the customer mentioned and we stand 100% behind our work. In summary: We did what we said for the price we said & we were rather proud of the fact that they did not have the inconvenience of half a day without running water. I fail to see what we could have done better, but I do respect his opinion.
Kimberley O.
09/2021
1.0
plumbing
+ -1 more
See attached photo
Description of Work: Fridge Leak
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$40
Valerie A.
11/2020
5.0
water heater repair
+ -1 more
They were very courteous, well prepared, called 30 min before arriving and took care of things in about 20 minutes. I've used their service for about 15 minutes.
Description of Work: Flushed out 75 gallon water heater.
Rating Category
Rating out of 5
Yes, I recommend this pro
Scott D.
12/2016
5.0
plumbing
+ -1 more
Daniel was very professional and knowledgeable. Easy to speak with and answered all questions. Took time and didn't cut corners. Will use again and recommend him.
Description of Work: Needed work done on a gas line leading to my gas fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Matthew O.
06/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Madie D.
11/2014
5.0
plumbing
+ -1 more
I have had Daniel and his crew out to my house several times for various plumbing issues, including fixing a broken sewer line and installing a laundry sink. They were always very prompt with their service and actually quite pleasing to chat to. Their work is always of outstanding quality and they leave the work area better than they found it. I have referred Daniel and Progressive Plumbing to several others with ease. I can highly recommend them; you will not be disappointed in their service.
Description of Work: Progressive Plumbing installed a sink in my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
James S.
07/2014
5.0
plumbing, drain cleaning
+ 0 more
This is my second experience with Progressive. After having Daniel come out to install a new kitchen faucet on our first need, Ken came out yesterday, and he provided the same great service. Progressive was again able to come out the same day, which is so important with plumbing issues. Our kitchen plumbing was old, and clogged with a lot of debris. Ken and his assistant replaced all of the old pipes with new ones, and cleared the lines out of the house so everything flows great now. They cleaned up thoroughly, so you did not even know they had been there. The job looks great. Ken and his assistant were both very pleasant, and very knowledgable as well. Pricing was fair and reasonable, as it had been the first time. It is wonderful to find a trade that you trust
Description of Work: Replaced old and clogged kitchen drain pipes with new ones; clear out drain pipe to outside of house so all water flows smoothly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Valerie A.
04/2014
5.0
plumbing
+ -1 more
Daniel knows what he is doing. He is professional, honest and punctual!
Description of Work: Relocated and improved plumbing for the renovation of an old bathroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Susan W.
02/2014
5.0
plumbing
+ -1 more
He was very prompt, answered our call and came out the same day. He did good work for a reasonable price. I would use him again for any plumbing problems.
Description of Work: We had a toilet that had come loose from the bathroom floor. Daniel installed new screws and resealed the toilet to the floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Erin H.
11/2013
5.0
plumbing, home remodeling
+ 0 more
Fantastic. Daniel is very polite, competent, and professional. I was surprised by how much he charged, but I did some homework and found that he offered a fair price for the industry. I was just unrealistic in my expectations of what plumbers cost. Silly me. He made multiple trips to my house always with a great attitude, and did professional work. It would have been much cheaper to have the tiling crew do the hook-ups, but when I questioned them it became obvious that they didn't know a whole lot about plumbing. Considering what is at stake, I feel so much better having paid Daniel to totally replace the old valves in the showers and tubs rather than just replacing the trim. If the old valves fail down the road, we'd have to redo the tile work. No thank you. He came back when our water heater failed and replaced that, too. A note: at the end of our project, we had only two sink faucets to hook up. My husband, who is pretty handy and has even done this job before, stepped in to and quot;wrap things up.and quot; Well, agonizing days, trips to Home Depot, and a busted pipe later, I called Daniel. He wrapped things up quickly and well with a good attitude, including the damaged pipe. Should have called him in the first place!
Description of Work: Replaced water heater, handled all plumbing in the remodel of two bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Cheryl E.
07/2013
5.0
plumbing, drain cleaning
+ 0 more
They were fast and professional. I was pleased.
Description of Work: They have done some miscellaneous plumbing including rooting the pipes when they became full of tree roots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MEGAERA F.
08/2009
5.0
plumbing
+ -1 more
I called for a quote and got same day service. Daniel was very professional and great to work with.
Description of Work: Install new kitchen fauscett system & repair dishwasher leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$274
Contact information
3870 Peachtree Industrial Blvd Ste 340-291, Duluth, GA 30096
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters
FAQ
PROGRESSIVE PLUMBING is currently rated 4.1 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
PROGRESSIVE PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PROGRESSIVE PLUMBING does not offer free project estimates.
No, PROGRESSIVE PLUMBING does not offer eco-friendly accreditations.
No, PROGRESSIVE PLUMBING does not offer a senior discount.