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Peachtree Service Experts

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Peachtree Service Experts Heating & Air has been able to serve the Atlanta community for almost 70 years. Our team of 33 technicians are all NATE-certified who have experience in repairing, servicing, and installing all of the top brands of, air conditioners, furnaces, air handlers, inside air quality and related equipment. All of our work is backed by our 100% Service Guarantee for 365 days. Call Peachtree Service Experts in Atlanta at 678-235-9699 today to schedule an HVAC repair, service, routine maintenance or get a free new system estimate.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Heating, AC, indoor air quality, HVAC installation, attic insulation & duct cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5363 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
5%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 76-100 of 363 reviews

Morgan N.
05/2013
4.0
heating & air conditioning/hvac
  + -1 more
They are friendly. When they come here they are clean, always wear their little flippers so they don't track anything. Most of the time they will have different service guys, but over the years since we lived here I may have seen one three times and so it is not always the same guy that comes it is whoever is available, but majority of seemed very well knowledgeable. I would use them again.
Description of Work: I used Peachtree Service Experts about a week ago for hearing and air conditioning service and maintenance. I went ahead and purchased annual maintenance that covered a tune up, service agreement, which will cover the fall maintenance service and also you get 10% off of anything.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$462

Response from Peachtree Service Experts
Sincerest thanks to you for the kind review and rating on AL. We are glad you have selected Peachtree Service Experts and look forward to helping you again when the need arises.

Marilyn D.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Service technician was very nice and polite. He came on time and completed the work in a timely manner. Explained to me the problem and how much it would cost to fix the problem. I would definitely use them again. We signed up for a maintenance contract with them.
Description of Work: Checked our air conditioner. It needed cleaning and filter changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Peachtree Service Experts
Thank you for your review and rating on Angie's! We appreciate your business and look forward to helping you again when necessary.

Carol K.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have used their services for years. They call before they come and let you know how many minutes they are away from you. I have not had any problems with them. They do a fine job and I am very pleased with their services.
Description of Work: They most recently serviced my air conditioning unit for the maintenance plan that I have with them. I have purchased my furnace and air conditioning from them as well. Their special ultraviolet light filtration cleans the air to keep it from any bacteria. I find that I have less dust with their equipment and service. I have lots of allergies and their unit handles very nicely.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peachtree Service Experts
Thank you for leaving such a great review of our services with other AL members.

Richard B.
05/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The service was at no charge because it was covered by the manufacture. The service was fine.
Description of Work: They worked on the duct work for our heating system. They were able to clear a pressure problem.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peachtree Service Experts
Thanks for using Peachtree Service Experts for your duct work. We appreciate the business and great Angie's rating.

Janis G.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have been a client of theirs for many years. Their work was fine. I have no complaints at all.
Description of Work: They have installed one complete heating and air system about 15 years ago and a new furnace last July. We have a maintenance plan with them. They have also come out on an emergency basis.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peachtree Service Experts
Thank you for your review and rating on Angie's List. We appreciate your business.

MANNY D.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They have been our service company for about 20 years. The work has always gone just fine. I am very happy with the work and it is one less thing to think about.
Description of Work: They service my heating and AC unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Peachtree Service Experts
We are glad that you find Peachtree Service Experts so dependable and we thank you for your 20 years of support.

Cathy R.
05/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Very pleasant experience, the entire service was completed within two hours. ..
Description of Work: Had my air ducts cleaned after in home construction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Peachtree Service Experts
Your feedback is very important to us and we thank you for such a great score on AL!. Thanks.

DONALD C.
05/2013
1.0
heating & air conditioning/hvac
  + -1 more
I then asked if they could at least change the filters. They said they could not because I needed a new system and they left. It was a very bad experience with them. I made some calls to their phone center and I got frustrated. They sent a sales man out but the price was 25% higher than another bid I received. I started using someone else for the service.
Description of Work: I purchased a big deal for a heating and ac inspection. Two men came out and I could barely understand them. They looked at the system. They spent about twenty minutes and charged me full price without crediting the deal I purchased.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$124

Herb E.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service is wonderful. The maintenance men who come are nice and we are happy with the service. We have been using them for a long time.
Description of Work: They service our heating and air annually. They come twice a year. They have kept our old unit maintained over the years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kimlyn E.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very good. He was excellent. He was very professional and informative when explaining everything about the unit. I was impressed all the way around.
Description of Work: They did an annual checkup to ensure the system was working correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rachel S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have used them for several years. We have had no problems with the service.
Description of Work: We have an annual contract for service. They come twice a year .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Debra F.
05/2013
5.0
air duct cleaning
  + -1 more
They did a great job. The people were polite.
Description of Work: I purchased a Big Deal for did air duct cleaning and sanitizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$347

Frank B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was fine. They did a pretty good job. There were no issues with the work.
Description of Work: I purchaed a Big Deal for and ac and furnace tune up. They found a compositor that failed and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Shane H.
05/2013
2.0
heating & air conditioning/hvac
  + -1 more
They found it was short on free on. I did not have them fill the free on because they were recommending a high price point. I was not comfortable with how they presented their different price points. It was hard to digest because I was not sure on the competitor's prices. Another person found a leak in the valve. I was surprised he did not address that first. I was not really impressed with that or happy with the customer service. I don’t trust them and I don’t like their price points. I think they were trying to over charge me for services that I did not need.
Description of Work: They checked my ac unit. I was concerned about how it was running and cooling the house

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0

$80

Eleanor C.
04/2013
3.0
heating & air conditioning/hvac
  + -1 more
It was too much money for the service provided. The price was way too high. As a result, I did not use their services. Their responsiveness was average. They were professional. I would not use them in the future.
Description of Work: I used Service Experts Heating & Air Conditioning for a quote. I found the price too expensive.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$124

Response from Peachtree Service Experts
Hi [member name removed], sorry that we could not earn your business relating to this review. We try very hard to remain competitively priced for the level of expertise and service our customers demand. Now through June 14, 2013, we are offering a $50 discount off any repair or service if you may be interested in trying us. Regardless, we thank you for your feedback and hope you have a great summer.

Sean M.
04/2013
2.0
heating & air conditioning/hvac
  + -1 more
I had been using Service Experts for several years until this call. Service person was a mess. Started the regular service call by trying to sell me new drain lines tied into my sewer lines. When I advised no thanks that the existing lines were fine he kept pushing. When he arrived the system was running fine. When he finished, the upstairs unit was having issues. As per the technician there was a definite $350 repair, and probably a repair up to $3,000 behind that. I found that to be a very interesting way to diagnose a problem and quote service. I said no thanks, and sent him on his way. I called the manager, and advised that we had been a customer for a long time, and explained the issues with the service call. He was not particularly concerned about that, or the professionalism of his service person. I will stick with a company that is willing to respond to an issue with service, and committed to coaching and correcting employee behavior. This isn't that kind of company. I am moving on. Successful service call was performed by Reliable Heating and air. The issue was no Puron. I wonder where that went? Pressure test said no leak. Refilled and the system has been good since the middle of April.
Description of Work: This was a regular spring service call.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$200

Response from Peachtree Service Experts
Hi [member name removed], While we certainly would like to hear from you directly about this particular situation, we felt it was important to stress that our technicians are NATE-certified and receive continuous training to ensure that they diagnose issues properly. Presenting expensive solutions is not something anyone looks forward to, but in terms of some HVAC problems, the proper & responsible solution can be expensive. Our technicians are expected to provide the outstanding, reliable service every time they visit a customer. However, if you believe that was not the case with this example (including the management's response), then please contact us at CustomerCare@ServiceExperts.com and allow us the opportunity to resolve this matter. We do value your business and would like to earn your trust back. Thanks.

David S.
04/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Very good. I like that they automatically put on shoe covers - which is indicative of the Service Experts level of attention to detail...
Description of Work: Service Experts did a very thorough job of cleaning our air ducts. I was pleased enough that I had my parents use them as well (who have not cleaned their ducts in the 35-year history of their house!)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$347

Response from Peachtree Service Experts
Thank you for the great review [member name removed]. We appreciate your business!

Don K.
03/2013
3.0
heating & air conditioning/hvac
  + -1 more
Tech arrived and said furnace was out (true), could not do tuneups, but svc call would be $99. He quoted repair (circuit board) @ approx $500; & tried to up-sell me to a whole new furnace @$4500, which I declined. Tech promised to change the furnace filter since I had prepaid $124 for tuneup of both heat & A/C that he could not do. I found out later that he had left without even replacing furnace filter. Also, the service call was supposed to be $99 for a non-working system. They never called back, and they never refunded or credited the $25 I had overpaid ($124 -$99 = $25).
Description of Work: Supposed to tune up both furnace & A/C for $124.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$124

Response from Peachtree Service Experts
[member name removed]- Thanks for this feedback, which we are escalating to our customer care department for follow up. Peachtree Service Experts cares deeply about our quality and customer service; it truly is what separates us from the competition. Your experience is very concerning to us and we want to address it with you directly. Please connect with us by email at CustomerCare@ServiceExperts.com, phone 866-EXPERTS (866-397-3787), or visit ServiceExpertsCares.com. We will do our best to resolve this issue; that is what our 100% satisfaction guarantee is all about.

Debora G.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
I used the coupon and actually I had them come back again. I liked the fact that they were prompt and they were thorough. They talked with me about better options that they had.
Description of Work: Service Experts Heating & Air Conditioning did a heating tune up for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Della T.
02/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
They scheduled easily, and aside from the office not realizing that I had already paid, it could not have gone better. They came when they said, were very respectful of me and my home, and completed the job in an appropriate amount of time. Overall, I was very satisfied.
Description of Work: I ordered a duct cleaning for a single residential system. They had a deal going on Angie's list to do the service for $350.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Peachtree Service Experts
Thank you for this great review [member name removed]. We appreciate you taking the time to share your opinion with other AL members.

Kelly N.
02/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The guys showed up on time, and took their time to do the job right. They showed me everything they were doing and explained each step. In the end they took me down to show what their HEPA vac pulled out of my system, it was eye opening. Since, the service, the family has had no complaints of allergies or air related concerns. Good outfit.
Description of Work: Cleaned out duct work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Peachtree Service Experts
Thanks (belated) [member name removed] for your business and this great AL review. We really appreciate it.

Charles B.
01/2013
2.0
heating & air conditioning/hvac
  + -1 more
On the Eve of New Years my furnace broke down and I had no heat in the entire house. After reseaerching a few repair companies on Angies List I decided to call Service Experts . . . BIG MISTAKE!!!! After suffering throug the night with no heat the Technician showed up to inspect the unit. I was 95% sure that my switch valve was bad and needed to be replace, and thats exactly what it was. After diagnosing the issue for about 10-15 minutes the tech went to his van to get "pricing" for the new switch. He came back in after a few minutes and proceeded to tell me that this switch somehow cost $661 to replace! Since it was New Years Eve he would have a hard time finding a supplier that day and would return the next day to get the part. After leaving I called Service Experts and cancelled the call, and then called a referred independent Mom and Pop company who not only found the part that day, but confirmed that the part itself was only $202!!! After the install and part I paid the new Tech $328 to have the switch replaced, and thankfully I researched the part online after the Service Expert guy left. I will never call this company again, and advise anyone considering them to stay away! From the very start of the conversation the techs will try to up sell you on a servicing plan. Dont waste your time with this company
Description of Work: On the Eve of New Years my furnace broke down and I had no heat in the entire house. After reseaerching a few repair companies on Angies List I decided to call Service Experts . . . BIG MISTAKE!!!! After suffering throug the night with no heat the Technician showed up to inspect the unit. I was 95% sure that my switch valve was bad and needed to be replace, and thats exactly what it was. After diagnosing the issue for about 10-15 minutes the tech went to his van to get "pricing" for the new switch. He came back in after a few minutes and proceeded to tell me that this switch somehow cost $661 to replace! Since it was New Years Eve he would have a hard time finding a supplier that day and would return the next day to get the part. After leaving I called Service Experts and cancelled the call, and then called a referred independent Mom and Pop company who not only found the part that day, but confirmed that the part itself was only $202!!! After the install and part I paid the new Tech $328 to have the switch replaced, and thankfully I researched the part online after the Service Expert guy left. I will never call this company again, and advise anyone considering them to stay away! From the very start of the conversation the techs will try to up sell you on a servicing plan. Dont waste your time with this company!

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Response from Peachtree Service Experts
(member name removed), we are certainly sorry that we were not able to earn your business. Holidays do offer unique challenges sometimes, but our pricing should be competitive to other reputable HVAC companies in the area and for the same or comparable quality.

Catherine R.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
I regularly use this company for my heating and AC needs. I have yearly tune up and inspections done for both systems. Workers are always professional and on time.
Description of Work: I regularly use this company for all my heating and AC needs. I received regular tune up of furnace. Worker was on time and professional. They thoroughly inspect the heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Peachtree Service Experts
Hi [member name removed], just wanted to send you a short note to thank you for sharing this great review on AL. We appreciate your business and hope all is going well.

Pete F.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
The technician called in advance, was right on time, put covers on his shoes before entering my home, was very polite, explained thoroughly what he would be doing then spent the next two hours servicing both my heating and AC units. Afterward, he reviewed what was done and verified the systems were running without issue. I absolutely would use these folks again. And thanks to Angie's list for listing the 50% off coupon to purchase. I've already recouped my investment!
Description of Work: Comprehensive tune-up and servicing of my entire HVAC system (2 furnaces, 2 AC units).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from Peachtree Service Experts
Thanks (Member name removed) for the great AL review (we know this message is a bit "after the fact", but it did not go unnoticed or unappreciated!).

Cedric A.
10/2012
4.0
heating & air conditioning/hvac
  + -1 more
They were professional and did a good job, but they were difficult to work with and kept calling me after the work was done.
Description of Work: I bought a Big Deal from them for “ A/C & Furnace Tune-up.”

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$124

Contact information

2500 Meadowbrook Pkwy Ste F, Duluth, GA 30096

www.peachtreeserviceexperts.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Drain Cleaning,
Water Heaters,
Insulation,
Tree Service

FAQ

Peachtree Service Experts is currently rated 4.5 overall out of 5.
Peachtree Service Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Peachtree Service Experts offers free project estimates.
No, Peachtree Service Experts does not offer eco-friendly accreditations.
No, Peachtree Service Experts does not offer a senior discount.
Yes, Peachtree Service Experts offers emergency services.
No, Peachtree Service Experts does not offer warranties.
Peachtree Service Experts offers the following services: Heating, AC, indoor air quality, HVAC installation, attic insulation & duct cleaning.

Contact information

2500 Meadowbrook Pkwy Ste F, Duluth, GA 30096

www.peachtreeserviceexperts.com